public inbox for [email protected]  
help / color / mirror / Atom feed
From: Philippe Cloutier <[email protected]>
To: Dave Page <[email protected]>
Cc: [email protected]
Subject: Re: Issue tracking
Date: Wed, 19 Jan 2022 18:07:56 -0500
Message-ID: <[email protected]> (raw)
In-Reply-To: <CA+OCxowrsE=jQih==-JDMS_UDmPV9LAwkenS6kyxcK7T4k4WJg@mail.gmail.com>
References: <[email protected]>
	<CA+OCxozOPh+RjUhMzp8A9a76A+3U7N_k5srCP4JDe66u0iMBbA@mail.gmail.com>
	<[email protected]>
	<CA+OCxoygY7SAHNrMyBw7+EngF9PqKHSLMypWJV0uqrZQfmJz8A@mail.gmail.com>
	<[email protected]>
	<CA+OCxowrsE=jQih==-JDMS_UDmPV9LAwkenS6kyxcK7T4k4WJg@mail.gmail.com>

Hi Dave,

Le 2021-11-15 à 05:37, Dave Page a écrit :
>
>
> On Fri, Nov 12, 2021 at 11:31 PM Philippe Cloutier <[email protected]> 
> wrote:
>
>     Le 2021-11-10 à 04:06, Dave Page a écrit :
>>     Hi
>>
>>     On Tue, Nov 9, 2021 at 11:23 PM Philippe Cloutier
>>     <[email protected]> wrote:
>>
>>         [...]
>>
>>
>>         The ticket I filed was set to Status "Rejected". Could
>>         someone either explain why or set that field to a more
>>         representative value?
>>
>>     Because at the time we had no plan to change tracker. Or are you
>>     talking about a different ticket?
>
>
>     No, I am talking about #5042. I would obviously prefer if it had
>     been solved yesterday, but it does not mention any timeframe. It
>     is simply a report of the issue (and implicitly, a request to
>     solve it as soon as possible).
>
> Right, so it is the same ticket. We don't have any definitive plans to 
> change the tracker at the moment. As I mentioned, we are considering 
> Github, but that is by no means decided, and we may well leave things 
> as they are. It's also not a pgAdmin feature, which is another reason 
> why the issue was rejected; the issue tracker is for tracking 
> features/bugs in pgAdmin itself; we don't keep any infrastructure 
> related issues there.


You are correct that this is not an issue in the pgAdmin product. 
However, the Redmine instance tracks issues in *projects* (as can be 
seen in the screenshot). If it really tracks issues in products, the 
instance should be adjusted accordingly.

For sure, the project  is *not* just for tracking features and bugs in 
pgAdmin itself. There is even a tracker dedicated to support requests, 
so it would be hard to imagine that project issues would not be tracked 
when even support requests are.


>
>>
>>
>>>
>>>         On Wed, Nov 3, 2021 at 9:20 AM Philippe Cloutier
>>>         <[email protected]> wrote:
>>>
>>>             Greetings,
>>>             After starting to use pgAdmin a couple years ago and
>>>             struggling to track one of its issues, I figured out
>>>             that its issue tracker was not publicly visible (an
>>>             account is required to display tickets). I reported that
>>>             meta-issue in report #5042.
>>>
>>>             The ticket's Status field was later set to Rejected. In
>>>             August, I asked in that ticket if there was a reason for
>>>             that.
>>>
>>>             In September, as there had been no answer, I
>>>             specifically asked Dave Page, who is responsible for the
>>>             field's change, if he could explain it. Unfortunately,
>>>             more than a month later, that question remains
>>>             unanswered, as can be seen in the following screenshot:
>>>
>>>             I am therefore resorting to this forum to request help
>>>             from the pgAdmin community. Can someone either solve
>>>             that or at least help elucidate? A quick look indicates
>>>             that Mr Page still contributes to pgAdmin.
>>>
>>>             Thanks in advance
>>>
>>>             -- 
>>>             Philippe Cloutier
>>>             http://www.philippecloutier.com
>>>
>>>
>>>
>>>         -- 
>>>         Dave Page
>>>         Blog: https://pgsnake.blogspot.com
>>>         Twitter: @pgsnake
>>>
>>>         EDB: https://www.enterprisedb.com
>>>
>>         -- 
>>         Philippe Cloutier
>>         http://www.philippecloutier.com
>>
>>
>>
>>     -- 
>>     Dave Page
>>     Blog: https://pgsnake.blogspot.com
>>     Twitter: @pgsnake
>>
>>     EDB: https://www.enterprisedb.com
>>
>     -- 
>     Philippe Cloutier
>     http://www.philippecloutier.com
>
>
>
> -- 
> Dave Page
> Blog: https://pgsnake.blogspot.com
> Twitter: @pgsnake
>
> EDB: https://www.enterprisedb.com
>
-- 
Philippe Cloutier
http://www.philippecloutier.com


view thread (10+ messages)  latest in thread

reply

Reply instructions:

You may reply publicly to this message via plain-text email
using any one of the following methods:

* Reply to all the recipients using the --to and --cc options:
  reply via email

  To: [email protected]
  Cc: [email protected], [email protected], [email protected]
  Subject: Re: Issue tracking
  In-Reply-To: <[email protected]>

* Save the following mbox file, import it into your mail client,
  and reply-to-all from there: mbox

This inbox is served by agora; see mirroring instructions
for how to clone and mirror all data and code used for this inbox