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Thank you! Murtuza Zabuawala enterprisedb.com > On 29 May 2026, at 5:42=E2=80=AFPM, Tony Colverson = wrote: >=20 > Hello Support team, >=20 > I have a colleague who is having issues access the Postgres DB when = using the Zscaler Private access VPN Client. We have been able to = confirm that this is due to a failed SSL Handshake and I was wondering = if you can confirm if your software is able to work with Zscaler = software? >=20 > Many Thanks > Tony Colverson > Pronouns: he, him, his > IT Analyst =E2=80=93 Networks >=20 > D +441917208162 =20 > tony.colverson@mottmac.com > =09 > Mott MacDonald > Time Central > 6th Floor > 32 Gallowgate > Newcastle upon Tyne > NE1 4SN > United Kingdom >=20 > Website | LinkedIn = | Instagram = | Facebook = | YouTube = > Mott MacDonald Limited. Registered in England and Wales no. 1243967. = Registered office: 10 Fleet Place, London EC4M 7RB, United Kingdom >=20 > The information contained in this e-mail is intended only for the = person or entity to which it is addressed and may contain confidential = and/or privileged material. If you are not the intended recipient of = this e-mail, the use of this information or any disclosure, copying or = distribution is prohibited and may be unlawful. If you received this in = error, please contact the sender and delete the material from any = computer. >=20 > Mott MacDonald Restricted --Apple-Mail=_AD664AD0-D625-4D08-99CB-CC820B504804 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Hello,

Are you able = to access the PostgreSQL DB using psql from the same machine?

Thank you!
Murtuza = Zabuawala


On 29 May 2026, at 5:42=E2=80=AFPM= , Tony Colverson <Tony.Colverson@mottmac.com> wrote:

Hello Support team,

I = have a colleague who is having issues access the Postgres DB when using = the Zscaler Private access VPN Client. We have been able to confirm that = this is due to a failed SSL Handshake and I was wondering if you can = confirm if your software is able to work with Zscaler = software?

Many Thanks

Tony Colverson

Pronouns: he, him, his

IT Analyst =E2=80=93 Networks

D +441917208162    

tony.colverson@mottmac.com

<a7e7915db44741ffbabd2f= 81a473d899.png>

Mott MacDonald
Time Central
6th Floor
32 = Gallowgate
Newcastle upon Tyne
NE1 4SN
United = Kingdom


Website   |  LinkedIn   |  Instagram   |  Facebook   |  YouTube
Mott = MacDonald Limited. Registered in England and Wales no. 1243967. = Registered office: 10 Fleet Place, London EC4M 7RB, United = Kingdom

The information contained in this e-mail is intended only = for the person or entity to which it is addressed and may contain = confidential and/or privileged material. If you are not the intended = recipient of this e-mail, the use of this information or any disclosure, = copying or distribution is prohibited and may be unlawful. If you = received this in error, please contact the sender and delete the = material from any = computer.
<= /div>

Mott MacDonald = Restricted

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