Received: from malur.postgresql.org ([217.196.149.56]) by arkaria.postgresql.org with esmtps (TLS1.3) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.94.2) (envelope-from ) id 1tu7k0-003r5P-G5 for pgadmin-support@arkaria.postgresql.org; Mon, 17 Mar 2025 10:30:40 +0000 Received: from localhost ([127.0.0.1] helo=malur.postgresql.org) by malur.postgresql.org with esmtp (Exim 4.94.2) (envelope-from ) id 1tu7jy-00AMgL-UK for pgadmin-support@arkaria.postgresql.org; Mon, 17 Mar 2025 10:30:38 +0000 Received: from makus.postgresql.org ([2001:4800:3e1:1::229]) by malur.postgresql.org with esmtps (TLS1.3) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.94.2) (envelope-from ) id 1tu76T-009oU7-Fv for pgadmin-support@lists.postgresql.org; Mon, 17 Mar 2025 09:49:49 +0000 Received: from mail-wm1-x335.google.com ([2a00:1450:4864:20::335]) by makus.postgresql.org with esmtps (TLS1.3) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.96) (envelope-from ) id 1tu76Q-003IbX-32 for pgadmin-support@lists.postgresql.org; Mon, 17 Mar 2025 09:49:48 +0000 Received: by mail-wm1-x335.google.com with SMTP id 5b1f17b1804b1-43d2d952eb1so7376015e9.1 for ; Mon, 17 Mar 2025 02:49:46 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=rclabs-co.20230601.gappssmtp.com; s=20230601; t=1742204985; x=1742809785; darn=lists.postgresql.org; h=cc:to:subject:message-id:date:from:mime-version:from:to:cc:subject :date:message-id:reply-to; bh=3beadeADXYREmHI64VSMz2KIgJWDNrafBp4Y4NPyRy0=; b=JPhBtSZLp16eUdI8Kr4Nl35lBpINAKwxS375ZlNW5nTTL+viroz99StW5GHgPH4Lfo s35AhhL8wQUCgYDkD3avVlAyWhcFy9bBZ4nh1D3p9WFR62WkzJ9jG8yXiXeQf5RaIJVN UKcdroS62ejDI+4XtewCY4pWCHtYz6Jq+gSMajqLMVJnFjsJC8fdAXmneOL02ZnW9HDL L7ewjQmJRa6D9L0kfShs/TuEkboPz1dvCYQDBJLjpixPJcyX0HiQSXFVxkLPoVGni26s A1rjEK9pFx3tT60c+BCWocRG/pyRJZWEOUmIofFdDqcHGq4xpuuk7D3j131manz/ipxu 2/mQ== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1742204985; x=1742809785; h=cc:to:subject:message-id:date:from:mime-version:x-gm-message-state :from:to:cc:subject:date:message-id:reply-to; bh=3beadeADXYREmHI64VSMz2KIgJWDNrafBp4Y4NPyRy0=; b=PHB6MnyI6xPk42RGUumwpd2S4Ip94aUWc9GrWBnooV8e4PAr23qIyqhqBMJGJYwlcZ mKVocRTlIbIFKWN9CBh4QX6aVGS4EOMtycfZipY9f5Zx2NGNRc+yCoSe9Alq6a5m0vCz C42OMdYgHjhibgfjYUcX/JfcmZLSodCrvCYi+xdaqViv31toCTHWT7na4s7ZsD5JdTcA Zn/FSNs9SNy5EgJ9pmUSJFQ3zdb8AlHa88IoxnoDN5cd1tvqvOPDlR4zieQ67UZ14duV uN+btiWpGJ+pVVHTOo/sZrXcyegV2kbM/Uq8LIy/EJDs18V1eXA3LL3qqtdQ1fNJpHMg 1hgA== X-Gm-Message-State: AOJu0YwHk4gQ30RGN9YOXHbXXZZzvKS4hFP4bw1zfFhKHpNiqnVheVgh M2ITlvb/9JkpXynsSy6QpvvHELaEmvTh/yrdL/BdS/Cs06Z8vv2R3FC3P67dBylRF1Gd66ny9Eh 7h4GB48vRs3E86RCFPPGve9WeihsIBDTo7XXNGILISzR0a2CxwbNUlA== X-Gm-Gg: ASbGncsW/C/dnLs4e+krJMNb5gPledvOtbssT+XBIxyus5dmOALN2TU78xBkN7HcQA6 4HQRDTrWIgdxki6UGYLTImHlE+YXu9CSSj9NjrAJtgp3QW1Z+xGFJICdZ0zRaOG7TB/4GaQ8tPY 0/04WVNZ3/S9b5S00a+dnqeA0= X-Google-Smtp-Source: AGHT+IF1XqC00x/qiuICZSGykG+pD20LTFFJdn883yFQmczjKiMooLebyE8Gkunxmc8c78Q/PUWEoPV8BZjSYyplY0I= X-Received: by 2002:a5d:5f85:0:b0:391:306f:57e4 with SMTP id ffacd0b85a97d-3971f9e4947mr12029515f8f.34.1742204985495; Mon, 17 Mar 2025 02:49:45 -0700 (PDT) MIME-Version: 1.0 From: "Deepthi N." Date: Mon, 17 Mar 2025 15:19:34 +0530 X-Gm-Features: AQ5f1JqNd7S0-fhU0wgV03p8TJ6BALDRzk85cohnvzQvxEkyXwzqoXAr-aPjF8M Message-ID: Subject: Loss of data : RC Labs To: pgadmin-support@lists.postgresql.org Cc: "Aishwarya S.R." , Yat Chi Fong , Raghu Raman Sekhar , Lokesh Kumar Content-Type: multipart/alternative; boundary="00000000000049686d063086b540" List-Id: List-Help: List-Subscribe: List-Post: List-Owner: List-Archive: Archived-At: Precedence: bulk --00000000000049686d063086b540 Content-Type: text/plain; charset="UTF-8" Dear PostgreSQL Support Team, I am writing to report an issue concerning the loss of data in the database associated with the account "Rc Labs". We have discovered that the "pgdata" folder, which contained our logs and data, was deleted on Saturday (15/03/2025). Unfortunately, we have been unable to determine the cause of this deletion. Could you please assist us in investigating and resolving this issue? Additionally, is there a way to recover the backed-up data from the database? Your prompt assistance would be greatly appreciated. Thank you, Deepthi N. --00000000000049686d063086b540 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Dear PostgreSQL Support Team,

I am writing to repor= t an issue concerning the loss of data in the database associated with the = account "Rc Labs".

We have discovered that the "pgdat= a" folder, which contained our logs and data, was deleted on Saturday = (15/03/2025). Unfortunately, we have been unable to determine the cause of = this deletion. Could you please assist us in investigating and resolving th= is issue?

Additionally, is there a way to recover the backed-up data= from the database?

Your prompt assistance would be greatly apprecia= ted.

Thank you,
Deepthi N.
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