pg.ddx.io pgsql-bugs@postgresql.org mailing list archive
help / color / mirror / Atom feedBUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
12+ messages / 5 participants
[nested] [flat]
* BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
@ 2021-11-17 10:33 PG Bug reporting form <noreply@postgresql.org>
0 siblings, 1 reply; 12+ messages in thread
From: PG Bug reporting form @ 2021-11-17 10:33 UTC (permalink / raw)
To: pgsql-bugs@lists.postgresql.org; +Cc: g.colonesi@gmail.com
The following bug has been logged on the website:
Bug reference: 17289
Logged by: Giacomo Colonesi
Email address: g.colonesi@gmail.com
PostgreSQL version: 14.1
Operating system: Windows 10
Description:
Hello, I downloaded the file "postgresql-14.1-1-windows-x64.exe" and
executed it with administrator permission, after some time appeared an error
alert saying:
"There has been an error.
Error running
C:\Users\gcolo\AppData\Local\Temp\postgresql_installerccd88ccdd7\getlocales.exe
: child killed: unknown signal"
And then the installation wizard stopped working.
These are the information about my pc:
"C: \ Users \ gcolo> systeminfo
Host name: DESKTOP-VC6L694
OS name: Microsoft Windows 10 Home
OS version: 10.0.19043 N / A build 19043
OS manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS build type: Multiprocessor Free
Registered owner: N / A
Registered Organization: N / A
Serial number: 00325-96509-69183-AAOEM
Original installation date: 08/07/2021, 20:19:21
System startup time: 11/15/2021, 21:41:11
System manufacturer: HP
System model: HP Pavilion Laptop 14-ce0xxx
System type: x64-based PC
Processor: 1 processor (s) installed.
[01]: Intel64 Family 6 Model 142
Stepping 10 GenuineIntel ~ 1600 Mhz
BIOS version: Insyde F.23, 25/12/2020
Windows directory: C: \ WINDOWS
System directory: C: \ WINDOWS \ system32
Boot device: \ Device \ HarddiskVolume1
System locale: it; Italian (Italy)
Local input settings: it; Italian (Italy)
Time zone: (UTC + 01: 00) Amsterdam, Berlin, Bern, Rome, Stockholm,
Vienna
Total physical memory: 8,072 MB
Physical memory available: 5,421 MB
Virtual memory: maximum size: 9,352 MB
Virtual memory: available: 6,623 MB
Virtual memory: in use: 2,729 MB
Page file locations: C: \ pagefile.sys
Domain: WORKGROUP
Login server: \\ DESKTOP-VC6L694
Hotfixes: 10 Hotfixes installed.
[01]: KB5006365
[02]: KB4562830
[03]: KB4570334
[04]: KB4577586
[05]: KB4580325
[06]: KB4586864
[07]: KB5000736
[08]: KB5007186
[09]: KB5006753
[10]: KB5005699
Network cards: 3 NICs installed.
[01]: Realtek RTL8821CE 802.11ac
PCIe Adapter
Connection Name: Wi-Fi
DHCP enabled: Yes
DHCP server: 192.168.1.1
IP addresses
[01]:
[02]:
[02]: Realtek PCIe GbE Family
Controller
Connection Name: Ethernet
Status: Media disconnected
[03]: Bluetooth Device (Personal
Area Network)
Connection Name: Bluetooth
network connection
Status: Media disconnected
Hyper-V Requirements: Virtual Machine Monitoring Mode Extensions: Yes
Virtualization enabled in firmware:
No
Second level address translation:
Yes
Data Execution Prevention
Available: Yes"
If you need more information let me know it, thanks for your work.
^ permalink raw reply [nested|flat] 12+ messages in thread
* Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
@ 2021-11-17 11:30 Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
parent: PG Bug reporting form <noreply@postgresql.org>
0 siblings, 1 reply; 12+ messages in thread
From: Sandeep Thakkar @ 2021-11-17 11:30 UTC (permalink / raw)
To: g.colonesi@gmail.com, PostgreSQL mailing lists <pgsql-bugs@lists.postgresql.org>
Hi,
Please do the following steps to help us debug:
1. Launch the installer
2. On the error windows, don't lick "OK". Instead, take CMD and execute the
getlocales.exe (the absolute path to it) and let us know the output
On Wed, Nov 17, 2021 at 4:24 PM PG Bug reporting form <
noreply@postgresql.org> wrote:
> The following bug has been logged on the website:
>
> Bug reference: 17289
> Logged by: Giacomo Colonesi
> Email address: g.colonesi@gmail.com
> PostgreSQL version: 14.1
> Operating system: Windows 10
> Description:
>
> Hello, I downloaded the file "postgresql-14.1-1-windows-x64.exe" and
> executed it with administrator permission, after some time appeared an
> error
> alert saying:
>
> "There has been an error.
> Error running
>
> C:\Users\gcolo\AppData\Local\Temp\postgresql_installerccd88ccdd7\getlocales.exe
> : child killed: unknown signal"
>
> And then the installation wizard stopped working.
>
> These are the information about my pc:
> "C: \ Users \ gcolo> systeminfo
>
> Host name: DESKTOP-VC6L694
> OS name: Microsoft Windows
> 10 Home
> OS version: 10.0.19043 N / A
> build 19043
> OS manufacturer: Microsoft
> Corporation
> OS Configuration: Standalone
> Workstation
> OS build type: Multiprocessor Free
> Registered owner: N / A
> Registered Organization: N / A
> Serial number:
> 00325-96509-69183-AAOEM
> Original installation date: 08/07/2021,
> 20:19:21
> System startup time: 11/15/2021,
> 21:41:11
> System manufacturer: HP
> System model: HP Pavilion Laptop
> 14-ce0xxx
> System type: x64-based PC
> Processor: 1 processor (s)
> installed.
> [01]:
> Intel64 Family 6 Model 142
> Stepping 10 GenuineIntel ~ 1600 Mhz
> BIOS version: Insyde F.23,
> 25/12/2020
> Windows directory: C: \ WINDOWS
> System directory: C: \ WINDOWS \
> system32
> Boot device: \ Device \
> HarddiskVolume1
> System locale: it; Italian (Italy)
> Local input settings: it; Italian (Italy)
> Time zone: (UTC + 01: 00)
> Amsterdam, Berlin, Bern, Rome, Stockholm,
> Vienna
> Total physical memory: 8,072 MB
> Physical memory available: 5,421 MB
> Virtual memory: maximum size: 9,352 MB
> Virtual memory: available: 6,623 MB
> Virtual memory: in use: 2,729 MB
> Page file locations: C: \ pagefile.sys
> Domain: WORKGROUP
> Login server: \\ DESKTOP-VC6L694
> Hotfixes: 10 Hotfixes
> installed.
> [01]:
> KB5006365
> [02]:
> KB4562830
> [03]:
> KB4570334
> [04]:
> KB4577586
> [05]:
> KB4580325
> [06]:
> KB4586864
> [07]:
> KB5000736
> [08]:
> KB5007186
> [09]:
> KB5006753
> [10]:
> KB5005699
> Network cards: 3 NICs installed.
> [01]:
> Realtek RTL8821CE 802.11ac
> PCIe Adapter
>
> Connection Name: Wi-Fi
>
> DHCP enabled: Yes
>
> DHCP server: 192.168.1.1
> IP
> addresses
>
> [01]:
>
> [02]:
> [02]:
> Realtek PCIe GbE Family
> Controller
>
> Connection Name: Ethernet
>
> Status: Media disconnected
> [03]:
> Bluetooth Device (Personal
> Area Network)
>
> Connection Name: Bluetooth
> network connection
>
> Status: Media disconnected
> Hyper-V Requirements: Virtual Machine
> Monitoring Mode Extensions: Yes
>
> Virtualization enabled in firmware:
> No
> Second
> level address translation:
> Yes
> Data
> Execution Prevention
> Available: Yes"
>
>
> If you need more information let me know it, thanks for your work.
>
>
--
Sandeep Thakkar
^ permalink raw reply [nested|flat] 12+ messages in thread
* Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
@ 2021-11-18 11:17 Giacomo Colonesi <g.colonesi@gmail.com>
parent: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
0 siblings, 1 reply; 12+ messages in thread
From: Giacomo Colonesi @ 2021-11-18 11:17 UTC (permalink / raw)
To: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>; pgsql-bugs@lists.postgresql.org
I have done what you asked, trying to execute "getlocales.exe" without
closing the error windows, but inside the directory "Temp" there isn't a
file called "postgresql_installer_8053911904".
These are all the file inside the "Temp" directory:
"Directory di C:\Users\gcolo\AppData\Local\Temp
17/11/2021 14:13 <DIR> .
17/11/2021 14:13 <DIR> ..
17/11/2021 14:11 <DIR> .installbuilder
17/11/2021 14:06 53 .ses
17/11/2021 14:12 0 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
15/11/2021 22:40 <DIR> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
17/11/2021 12:43 0 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
17/11/2021 12:41 0 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
14/07/2021 15:20 <DIR> acrocef_low
22/07/2021 09:52 <DIR> acrord32_sbx
19/07/2021 00:24 <DIR> acrord32_super_sbx
08/07/2021 19:26 <DIR> ActivityVisualCache
22/07/2021 09:52 <DIR> Adobe_ADMLogs
22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
15/11/2021 22:40 <DIR>
appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
15/11/2021 22:40 <DIR>
appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
12/07/2021 14:48 <DIR> BCLTMP
17/11/2021 12:45 <DIR> BRL0000251c
17/11/2021 14:11 <DIR> BRL00002c38
17/11/2021 12:41 0 c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
27/07/2021 13:09 <DIR> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
25/07/2021 15:39 <DIR> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
17/11/2021 12:41 13.710 cv_debug.log
17/11/2021 12:41 0 d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
15/11/2021 14:54 17.728 dd_vcredist_amd64_20211115145400.log
15/11/2021 14:54 229.636
dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
15/11/2021 14:54 245.610
dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
15/11/2021 14:54 12.765 dd_vcredist_amd64_20211115145407.log
12/07/2021 14:22 <DIR> Diagnostics
02/09/2021 23:33 <DIR> ED444D75-E575-4049-89EF-89F377B6E744
17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
17/11/2021 12:43 0 f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
11/08/2021 08:49 <DIR> hsperfdata_gcolo
15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
%2fosgeo4w%2f
15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
%2fosgeo4w%2fv2%2f
15/11/2021 14:47 162 installbuilder_installer.log
15/11/2021 21:31 4.676 installbuilder_installer_10028.log
15/11/2021 21:39 4.676 installbuilder_installer_10556.log
17/11/2021 14:11 4.329 installbuilder_installer_11320.log
15/11/2021 21:48 4.676 installbuilder_installer_11916.log
17/11/2021 14:11 4.676 installbuilder_installer_12016.log
15/11/2021 14:54 2.078 installbuilder_installer_13072.log
15/11/2021 21:35 4.676 installbuilder_installer_1324.log
15/11/2021 21:44 4.676 installbuilder_installer_2020.log
15/11/2021 21:36 4.676 installbuilder_installer_4480.log
15/11/2021 22:06 4.676 installbuilder_installer_4776.log
16/11/2021 14:46 4.676 installbuilder_installer_6048.log
15/11/2021 21:44 4.676 installbuilder_installer_8332.log
17/11/2021 14:11 4.676 installbuilder_installer_9500.log
15/11/2021 22:28 4.676 installbuilder_installer_960.log
16/11/2021 10:13 4.676 installbuilder_installer_988.log
02/09/2021 23:33 <DIR> jarfscachegcolo
02/09/2021 23:33 <DIR> jna-98182102
08/07/2021 19:20 <DIR> Low
17/11/2021 12:38 <DIR> MicroThemePackDir
11/10/2021 13:49 <DIR> msdt
15/11/2021 21:29 4.021 msedge_installer.log
02/09/2021 23:33 <DIR> MTGAinstall
12/07/2021 14:22 <DIR> PhotoCache
22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
03/11/2021 11:16 <DIR>
SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
03/11/2021 11:16 <DIR>
SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
15/11/2021 14:46 9.371 StructuredQuery.log
12/07/2021 14:22 <DIR> TCD3E03.tmp
12/07/2021 14:22 <DIR> TCD3E26.tmp
12/07/2021 14:22 <DIR> TCD3E27.tmp
12/07/2021 14:22 <DIR> TCD3E39.tmp
12/07/2021 14:22 <DIR> TCD3E4A.tmp
12/07/2021 14:22 <DIR> TCD3E4C.tmp
12/07/2021 14:22 <DIR> TCD3E5C.tmp
12/07/2021 14:22 <DIR> TCD3E6D.tmp
12/07/2021 14:22 <DIR> TCD3F98.tmp
12/07/2021 14:22 <DIR> TCD3FD9.tmp
12/07/2021 14:22 <DIR> TCD3FEB.tmp
12/07/2021 14:22 <DIR> TCD3FFC.tmp
12/07/2021 14:22 <DIR> TCD4126.tmp
12/07/2021 14:22 <DIR> TCD4252.tmp
12/07/2021 14:22 <DIR> TCD4253.tmp
12/07/2021 14:22 <DIR> TCD42D3.tmp
12/07/2021 14:22 <DIR> TCD42F4.tmp
12/07/2021 14:22 <DIR> TCD43C1.tmp
12/07/2021 14:22 <DIR> TCD43F2.tmp
12/07/2021 14:22 <DIR> TCD4442.tmp
12/07/2021 14:22 <DIR> TCD4463.tmp
12/07/2021 14:22 <DIR> TCD4502.tmp
12/07/2021 14:22 <DIR> TCD4533.tmp
12/07/2021 14:22 <DIR> TCD4544.tmp
12/07/2021 14:22 <DIR> TCD46BD.tmp
12/07/2021 14:22 <DIR> TCD475B.tmp
12/07/2021 14:22 <DIR> TCD47AB.tmp
12/07/2021 14:22 <DIR> TCD4878.tmp
12/07/2021 14:22 <DIR> TCD4A01.tmp
12/07/2021 14:22 <DIR> TCD4BE7.tmp
12/07/2021 14:22 <DIR> TCD4D41.tmp
12/07/2021 14:22 <DIR> TCD4E1E.tmp
12/07/2021 14:22 <DIR> TCD4E9E.tmp
12/07/2021 14:22 <DIR> TCD4E9F.tmp
12/07/2021 14:22 <DIR> TCD5066.tmp
16/11/2021 23:06 1.887 TP_CDCF.tmp
02/11/2021 16:32 <DIR> vscode-typescript
25/07/2021 17:11 <DIR> WinSAT
08/07/2021 19:33 <DIR> Wizards Of The Coast
09/07/2021 14:57 <DIR> _avast_
31 File 602.138 byte
73 Directory 249.535.361.024 byte disponibili"
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
Mail
priva di virus. www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
Il giorno mer 17 nov 2021 alle ore 14:27 Giacomo Colonesi <
g.colonesi@gmail.com> ha scritto:
> I have done what you asked, trying to execute "getlocales.exe" without
> closing the error windows, but inside the directory "Temp" there isn't a
> file called "postgresql_installer_8053911904".
>
> These are all the file inside the "Temp" directory:
>
> "Directory di C:\Users\gcolo\AppData\Local\Temp
>
> 17/11/2021 14:13 <DIR> .
> 17/11/2021 14:13 <DIR> ..
> 17/11/2021 14:11 <DIR> .installbuilder
> 17/11/2021 14:06 53 .ses
> 17/11/2021 14:12 0
> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
> 15/11/2021 22:40 <DIR> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
> 17/11/2021 12:43 0
> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
> 17/11/2021 12:41 0
> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
> 14/07/2021 15:20 <DIR> acrocef_low
> 22/07/2021 09:52 <DIR> acrord32_sbx
> 19/07/2021 00:24 <DIR> acrord32_super_sbx
> 08/07/2021 19:26 <DIR> ActivityVisualCache
> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
> 15/11/2021 22:40 <DIR>
> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
> 15/11/2021 22:40 <DIR>
> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
> 12/07/2021 14:48 <DIR> BCLTMP
> 17/11/2021 12:45 <DIR> BRL0000251c
> 17/11/2021 14:11 <DIR> BRL00002c38
> 17/11/2021 12:41 0
> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
> 27/07/2021 13:09 <DIR> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
> 25/07/2021 15:39 <DIR> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
> 17/11/2021 12:41 13.710 cv_debug.log
> 17/11/2021 12:41 0
> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
> 15/11/2021 14:54 17.728 dd_vcredist_amd64_20211115145400.log
> 15/11/2021 14:54 229.636
> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
> 15/11/2021 14:54 245.610
> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
> 15/11/2021 14:54 12.765 dd_vcredist_amd64_20211115145407.log
> 12/07/2021 14:22 <DIR> Diagnostics
> 02/09/2021 23:33 <DIR> ED444D75-E575-4049-89EF-89F377B6E744
> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
> 17/11/2021 12:43 0
> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
> %2fosgeo4w%2f
> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
> %2fosgeo4w%2fv2%2f
> 15/11/2021 14:47 162 installbuilder_installer.log
> 15/11/2021 21:31 4.676 installbuilder_installer_10028.log
> 15/11/2021 21:39 4.676 installbuilder_installer_10556.log
> 17/11/2021 14:11 4.329 installbuilder_installer_11320.log
> 15/11/2021 21:48 4.676 installbuilder_installer_11916.log
> 17/11/2021 14:11 4.676 installbuilder_installer_12016.log
> 15/11/2021 14:54 2.078 installbuilder_installer_13072.log
> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
> 02/09/2021 23:33 <DIR> jarfscachegcolo
> 02/09/2021 23:33 <DIR> jna-98182102
> 08/07/2021 19:20 <DIR> Low
> 17/11/2021 12:38 <DIR> MicroThemePackDir
> 11/10/2021 13:49 <DIR> msdt
> 15/11/2021 21:29 4.021 msedge_installer.log
> 02/09/2021 23:33 <DIR> MTGAinstall
> 12/07/2021 14:22 <DIR> PhotoCache
> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
> 03/11/2021 11:16 <DIR>
> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
> 03/11/2021 11:16 <DIR>
> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
> 15/11/2021 14:46 9.371 StructuredQuery.log
> 12/07/2021 14:22 <DIR> TCD3E03.tmp
> 12/07/2021 14:22 <DIR> TCD3E26.tmp
> 12/07/2021 14:22 <DIR> TCD3E27.tmp
> 12/07/2021 14:22 <DIR> TCD3E39.tmp
> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
> 12/07/2021 14:22 <DIR> TCD3F98.tmp
> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
> 12/07/2021 14:22 <DIR> TCD4126.tmp
> 12/07/2021 14:22 <DIR> TCD4252.tmp
> 12/07/2021 14:22 <DIR> TCD4253.tmp
> 12/07/2021 14:22 <DIR> TCD42D3.tmp
> 12/07/2021 14:22 <DIR> TCD42F4.tmp
> 12/07/2021 14:22 <DIR> TCD43C1.tmp
> 12/07/2021 14:22 <DIR> TCD43F2.tmp
> 12/07/2021 14:22 <DIR> TCD4442.tmp
> 12/07/2021 14:22 <DIR> TCD4463.tmp
> 12/07/2021 14:22 <DIR> TCD4502.tmp
> 12/07/2021 14:22 <DIR> TCD4533.tmp
> 12/07/2021 14:22 <DIR> TCD4544.tmp
> 12/07/2021 14:22 <DIR> TCD46BD.tmp
> 12/07/2021 14:22 <DIR> TCD475B.tmp
> 12/07/2021 14:22 <DIR> TCD47AB.tmp
> 12/07/2021 14:22 <DIR> TCD4878.tmp
> 12/07/2021 14:22 <DIR> TCD4A01.tmp
> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
> 12/07/2021 14:22 <DIR> TCD4D41.tmp
> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
> 12/07/2021 14:22 <DIR> TCD5066.tmp
> 16/11/2021 23:06 1.887 TP_CDCF.tmp
> 02/11/2021 16:32 <DIR> vscode-typescript
> 25/07/2021 17:11 <DIR> WinSAT
> 08/07/2021 19:33 <DIR> Wizards Of The Coast
> 09/07/2021 14:57 <DIR> _avast_
> 31 File 602.138 byte
> 73 Directory 249.535.361.024 byte disponibili"
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
> priva di virus. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
> <#m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> Il giorno mer 17 nov 2021 alle ore 12:30 Sandeep Thakkar <
> sandeep.thakkar@enterprisedb.com> ha scritto:
>
>> Hi,
>>
>> Please do the following steps to help us debug:
>> 1. Launch the installer
>> 2. On the error windows, don't lick "OK". Instead, take CMD and execute
>> the getlocales.exe (the absolute path to it) and let us know the output
>>
>> On Wed, Nov 17, 2021 at 4:24 PM PG Bug reporting form <
>> noreply@postgresql.org> wrote:
>>
>>> The following bug has been logged on the website:
>>>
>>> Bug reference: 17289
>>> Logged by: Giacomo Colonesi
>>> Email address: g.colonesi@gmail.com
>>> PostgreSQL version: 14.1
>>> Operating system: Windows 10
>>> Description:
>>>
>>> Hello, I downloaded the file "postgresql-14.1-1-windows-x64.exe" and
>>> executed it with administrator permission, after some time appeared an
>>> error
>>> alert saying:
>>>
>>> "There has been an error.
>>> Error running
>>>
>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installerccd88ccdd7\getlocales.exe
>>> : child killed: unknown signal"
>>>
>>> And then the installation wizard stopped working.
>>>
>>> These are the information about my pc:
>>> "C: \ Users \ gcolo> systeminfo
>>>
>>> Host name: DESKTOP-VC6L694
>>> OS name: Microsoft
>>> Windows 10 Home
>>> OS version: 10.0.19043 N / A
>>> build 19043
>>> OS manufacturer: Microsoft
>>> Corporation
>>> OS Configuration: Standalone
>>> Workstation
>>> OS build type: Multiprocessor
>>> Free
>>> Registered owner: N / A
>>> Registered Organization: N / A
>>> Serial number:
>>> 00325-96509-69183-AAOEM
>>> Original installation date: 08/07/2021,
>>> 20:19:21
>>> System startup time: 11/15/2021,
>>> 21:41:11
>>> System manufacturer: HP
>>> System model: HP Pavilion
>>> Laptop 14-ce0xxx
>>> System type: x64-based PC
>>> Processor: 1 processor (s)
>>> installed.
>>> [01]:
>>> Intel64 Family 6 Model 142
>>> Stepping 10 GenuineIntel ~ 1600 Mhz
>>> BIOS version: Insyde F.23,
>>> 25/12/2020
>>> Windows directory: C: \ WINDOWS
>>> System directory: C: \ WINDOWS \
>>> system32
>>> Boot device: \ Device \
>>> HarddiskVolume1
>>> System locale: it; Italian
>>> (Italy)
>>> Local input settings: it; Italian
>>> (Italy)
>>> Time zone: (UTC + 01: 00)
>>> Amsterdam, Berlin, Bern, Rome, Stockholm,
>>> Vienna
>>> Total physical memory: 8,072 MB
>>> Physical memory available: 5,421 MB
>>> Virtual memory: maximum size: 9,352 MB
>>> Virtual memory: available: 6,623 MB
>>> Virtual memory: in use: 2,729 MB
>>> Page file locations: C: \ pagefile.sys
>>> Domain: WORKGROUP
>>> Login server: \\
>>> DESKTOP-VC6L694
>>> Hotfixes: 10 Hotfixes
>>> installed.
>>> [01]:
>>> KB5006365
>>> [02]:
>>> KB4562830
>>> [03]:
>>> KB4570334
>>> [04]:
>>> KB4577586
>>> [05]:
>>> KB4580325
>>> [06]:
>>> KB4586864
>>> [07]:
>>> KB5000736
>>> [08]:
>>> KB5007186
>>> [09]:
>>> KB5006753
>>> [10]:
>>> KB5005699
>>> Network cards: 3 NICs installed.
>>> [01]:
>>> Realtek RTL8821CE 802.11ac
>>> PCIe Adapter
>>>
>>> Connection Name: Wi-Fi
>>>
>>> DHCP enabled: Yes
>>>
>>> DHCP server: 192.168.1.1
>>>
>>> IP addresses
>>>
>>> [01]:
>>>
>>> [02]:
>>> [02]:
>>> Realtek PCIe GbE Family
>>> Controller
>>>
>>> Connection Name: Ethernet
>>>
>>> Status: Media disconnected
>>> [03]:
>>> Bluetooth Device (Personal
>>> Area Network)
>>>
>>> Connection Name: Bluetooth
>>> network connection
>>>
>>> Status: Media disconnected
>>> Hyper-V Requirements: Virtual Machine
>>> Monitoring Mode Extensions: Yes
>>>
>>> Virtualization enabled in firmware:
>>> No
>>> Second
>>> level address translation:
>>> Yes
>>> Data
>>> Execution Prevention
>>> Available: Yes"
>>>
>>>
>>> If you need more information let me know it, thanks for your work.
>>>
>>>
>>
>> --
>> Sandeep Thakkar
>>
>>
>>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
> priva di virus. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
> <#m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
^ permalink raw reply [nested|flat] 12+ messages in thread
* Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
@ 2021-11-22 09:50 Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
parent: Giacomo Colonesi <g.colonesi@gmail.com>
0 siblings, 2 replies; 12+ messages in thread
From: Sandeep Thakkar @ 2021-11-22 09:50 UTC (permalink / raw)
To: Giacomo Colonesi <g.colonesi@gmail.com>; +Cc: PostgreSQL mailing lists <pgsql-bugs@lists.postgresql.org>; Semab Tariq <semab.tariq@enterprisedb.com>
Hmm.. That's strange. Can you please attach the installation log? It may
have some information which can help us debug
On Thu, Nov 18, 2021 at 4:47 PM Giacomo Colonesi <g.colonesi@gmail.com>
wrote:
> I have done what you asked, trying to execute "getlocales.exe" without
> closing the error windows, but inside the directory "Temp" there isn't a
> file called "postgresql_installer_8053911904".
>
> These are all the file inside the "Temp" directory:
>
> "Directory di C:\Users\gcolo\AppData\Local\Temp
>
> 17/11/2021 14:13 <DIR> .
> 17/11/2021 14:13 <DIR> ..
> 17/11/2021 14:11 <DIR> .installbuilder
> 17/11/2021 14:06 53 .ses
> 17/11/2021 14:12 0
> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
> 15/11/2021 22:40 <DIR> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
> 17/11/2021 12:43 0
> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
> 17/11/2021 12:41 0
> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
> 14/07/2021 15:20 <DIR> acrocef_low
> 22/07/2021 09:52 <DIR> acrord32_sbx
> 19/07/2021 00:24 <DIR> acrord32_super_sbx
> 08/07/2021 19:26 <DIR> ActivityVisualCache
> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
> 15/11/2021 22:40 <DIR>
> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
> 15/11/2021 22:40 <DIR>
> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
> 12/07/2021 14:48 <DIR> BCLTMP
> 17/11/2021 12:45 <DIR> BRL0000251c
> 17/11/2021 14:11 <DIR> BRL00002c38
> 17/11/2021 12:41 0
> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
> 27/07/2021 13:09 <DIR> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
> 25/07/2021 15:39 <DIR> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
> 17/11/2021 12:41 13.710 cv_debug.log
> 17/11/2021 12:41 0
> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
> 15/11/2021 14:54 17.728 dd_vcredist_amd64_20211115145400.log
> 15/11/2021 14:54 229.636
> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
> 15/11/2021 14:54 245.610
> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
> 15/11/2021 14:54 12.765 dd_vcredist_amd64_20211115145407.log
> 12/07/2021 14:22 <DIR> Diagnostics
> 02/09/2021 23:33 <DIR> ED444D75-E575-4049-89EF-89F377B6E744
> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
> 17/11/2021 12:43 0
> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
> %2fosgeo4w%2f
> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
> %2fosgeo4w%2fv2%2f
> 15/11/2021 14:47 162 installbuilder_installer.log
> 15/11/2021 21:31 4.676 installbuilder_installer_10028.log
> 15/11/2021 21:39 4.676 installbuilder_installer_10556.log
> 17/11/2021 14:11 4.329 installbuilder_installer_11320.log
> 15/11/2021 21:48 4.676 installbuilder_installer_11916.log
> 17/11/2021 14:11 4.676 installbuilder_installer_12016.log
> 15/11/2021 14:54 2.078 installbuilder_installer_13072.log
> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
> 02/09/2021 23:33 <DIR> jarfscachegcolo
> 02/09/2021 23:33 <DIR> jna-98182102
> 08/07/2021 19:20 <DIR> Low
> 17/11/2021 12:38 <DIR> MicroThemePackDir
> 11/10/2021 13:49 <DIR> msdt
> 15/11/2021 21:29 4.021 msedge_installer.log
> 02/09/2021 23:33 <DIR> MTGAinstall
> 12/07/2021 14:22 <DIR> PhotoCache
> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
> 03/11/2021 11:16 <DIR>
> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
> 03/11/2021 11:16 <DIR>
> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
> 15/11/2021 14:46 9.371 StructuredQuery.log
> 12/07/2021 14:22 <DIR> TCD3E03.tmp
> 12/07/2021 14:22 <DIR> TCD3E26.tmp
> 12/07/2021 14:22 <DIR> TCD3E27.tmp
> 12/07/2021 14:22 <DIR> TCD3E39.tmp
> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
> 12/07/2021 14:22 <DIR> TCD3F98.tmp
> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
> 12/07/2021 14:22 <DIR> TCD4126.tmp
> 12/07/2021 14:22 <DIR> TCD4252.tmp
> 12/07/2021 14:22 <DIR> TCD4253.tmp
> 12/07/2021 14:22 <DIR> TCD42D3.tmp
> 12/07/2021 14:22 <DIR> TCD42F4.tmp
> 12/07/2021 14:22 <DIR> TCD43C1.tmp
> 12/07/2021 14:22 <DIR> TCD43F2.tmp
> 12/07/2021 14:22 <DIR> TCD4442.tmp
> 12/07/2021 14:22 <DIR> TCD4463.tmp
> 12/07/2021 14:22 <DIR> TCD4502.tmp
> 12/07/2021 14:22 <DIR> TCD4533.tmp
> 12/07/2021 14:22 <DIR> TCD4544.tmp
> 12/07/2021 14:22 <DIR> TCD46BD.tmp
> 12/07/2021 14:22 <DIR> TCD475B.tmp
> 12/07/2021 14:22 <DIR> TCD47AB.tmp
> 12/07/2021 14:22 <DIR> TCD4878.tmp
> 12/07/2021 14:22 <DIR> TCD4A01.tmp
> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
> 12/07/2021 14:22 <DIR> TCD4D41.tmp
> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
> 12/07/2021 14:22 <DIR> TCD5066.tmp
> 16/11/2021 23:06 1.887 TP_CDCF.tmp
> 02/11/2021 16:32 <DIR> vscode-typescript
> 25/07/2021 17:11 <DIR> WinSAT
> 08/07/2021 19:33 <DIR> Wizards Of The Coast
> 09/07/2021 14:57 <DIR> _avast_
> 31 File 602.138 byte
> 73 Directory 249.535.361.024 byte disponibili"
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
> priva di virus. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
> <#m_-565902494223163432_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> Il giorno mer 17 nov 2021 alle ore 14:27 Giacomo Colonesi <
> g.colonesi@gmail.com> ha scritto:
>
>> I have done what you asked, trying to execute "getlocales.exe" without
>> closing the error windows, but inside the directory "Temp" there isn't a
>> file called "postgresql_installer_8053911904".
>>
>> These are all the file inside the "Temp" directory:
>>
>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>
>> 17/11/2021 14:13 <DIR> .
>> 17/11/2021 14:13 <DIR> ..
>> 17/11/2021 14:11 <DIR> .installbuilder
>> 17/11/2021 14:06 53 .ses
>> 17/11/2021 14:12 0
>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>> 15/11/2021 22:40 <DIR> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>> 17/11/2021 12:43 0
>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>> 17/11/2021 12:41 0
>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>> 14/07/2021 15:20 <DIR> acrocef_low
>> 22/07/2021 09:52 <DIR> acrord32_sbx
>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>> 15/11/2021 22:40 <DIR>
>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>> 15/11/2021 22:40 <DIR>
>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>> 12/07/2021 14:48 <DIR> BCLTMP
>> 17/11/2021 12:45 <DIR> BRL0000251c
>> 17/11/2021 14:11 <DIR> BRL00002c38
>> 17/11/2021 12:41 0
>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>> 27/07/2021 13:09 <DIR> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>> 25/07/2021 15:39 <DIR> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>> 17/11/2021 12:41 13.710 cv_debug.log
>> 17/11/2021 12:41 0
>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>> 15/11/2021 14:54 17.728 dd_vcredist_amd64_20211115145400.log
>> 15/11/2021 14:54 229.636
>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>> 15/11/2021 14:54 245.610
>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>> 15/11/2021 14:54 12.765 dd_vcredist_amd64_20211115145407.log
>> 12/07/2021 14:22 <DIR> Diagnostics
>> 02/09/2021 23:33 <DIR> ED444D75-E575-4049-89EF-89F377B6E744
>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>> 17/11/2021 12:43 0
>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>> %2fosgeo4w%2f
>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>> %2fosgeo4w%2fv2%2f
>> 15/11/2021 14:47 162 installbuilder_installer.log
>> 15/11/2021 21:31 4.676 installbuilder_installer_10028.log
>> 15/11/2021 21:39 4.676 installbuilder_installer_10556.log
>> 17/11/2021 14:11 4.329 installbuilder_installer_11320.log
>> 15/11/2021 21:48 4.676 installbuilder_installer_11916.log
>> 17/11/2021 14:11 4.676 installbuilder_installer_12016.log
>> 15/11/2021 14:54 2.078 installbuilder_installer_13072.log
>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>> 02/09/2021 23:33 <DIR> jna-98182102
>> 08/07/2021 19:20 <DIR> Low
>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>> 11/10/2021 13:49 <DIR> msdt
>> 15/11/2021 21:29 4.021 msedge_installer.log
>> 02/09/2021 23:33 <DIR> MTGAinstall
>> 12/07/2021 14:22 <DIR> PhotoCache
>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>> 03/11/2021 11:16 <DIR>
>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>> 03/11/2021 11:16 <DIR>
>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>> 15/11/2021 14:46 9.371 StructuredQuery.log
>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>> 02/11/2021 16:32 <DIR> vscode-typescript
>> 25/07/2021 17:11 <DIR> WinSAT
>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>> 09/07/2021 14:57 <DIR> _avast_
>> 31 File 602.138 byte
>> 73 Directory 249.535.361.024 byte disponibili"
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>> priva di virus. www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>> <#m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> Il giorno mer 17 nov 2021 alle ore 12:30 Sandeep Thakkar <
>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>
>>> Hi,
>>>
>>> Please do the following steps to help us debug:
>>> 1. Launch the installer
>>> 2. On the error windows, don't lick "OK". Instead, take CMD and execute
>>> the getlocales.exe (the absolute path to it) and let us know the output
>>>
>>> On Wed, Nov 17, 2021 at 4:24 PM PG Bug reporting form <
>>> noreply@postgresql.org> wrote:
>>>
>>>> The following bug has been logged on the website:
>>>>
>>>> Bug reference: 17289
>>>> Logged by: Giacomo Colonesi
>>>> Email address: g.colonesi@gmail.com
>>>> PostgreSQL version: 14.1
>>>> Operating system: Windows 10
>>>> Description:
>>>>
>>>> Hello, I downloaded the file "postgresql-14.1-1-windows-x64.exe" and
>>>> executed it with administrator permission, after some time appeared an
>>>> error
>>>> alert saying:
>>>>
>>>> "There has been an error.
>>>> Error running
>>>>
>>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installerccd88ccdd7\getlocales.exe
>>>> : child killed: unknown signal"
>>>>
>>>> And then the installation wizard stopped working.
>>>>
>>>> These are the information about my pc:
>>>> "C: \ Users \ gcolo> systeminfo
>>>>
>>>> Host name: DESKTOP-VC6L694
>>>> OS name: Microsoft
>>>> Windows 10 Home
>>>> OS version: 10.0.19043 N /
>>>> A build 19043
>>>> OS manufacturer: Microsoft
>>>> Corporation
>>>> OS Configuration: Standalone
>>>> Workstation
>>>> OS build type: Multiprocessor
>>>> Free
>>>> Registered owner: N / A
>>>> Registered Organization: N / A
>>>> Serial number:
>>>> 00325-96509-69183-AAOEM
>>>> Original installation date: 08/07/2021,
>>>> 20:19:21
>>>> System startup time: 11/15/2021,
>>>> 21:41:11
>>>> System manufacturer: HP
>>>> System model: HP Pavilion
>>>> Laptop 14-ce0xxx
>>>> System type: x64-based PC
>>>> Processor: 1 processor (s)
>>>> installed.
>>>> [01]:
>>>> Intel64 Family 6 Model 142
>>>> Stepping 10 GenuineIntel ~ 1600 Mhz
>>>> BIOS version: Insyde F.23,
>>>> 25/12/2020
>>>> Windows directory: C: \ WINDOWS
>>>> System directory: C: \ WINDOWS \
>>>> system32
>>>> Boot device: \ Device \
>>>> HarddiskVolume1
>>>> System locale: it; Italian
>>>> (Italy)
>>>> Local input settings: it; Italian
>>>> (Italy)
>>>> Time zone: (UTC + 01: 00)
>>>> Amsterdam, Berlin, Bern, Rome, Stockholm,
>>>> Vienna
>>>> Total physical memory: 8,072 MB
>>>> Physical memory available: 5,421 MB
>>>> Virtual memory: maximum size: 9,352 MB
>>>> Virtual memory: available: 6,623 MB
>>>> Virtual memory: in use: 2,729 MB
>>>> Page file locations: C: \
>>>> pagefile.sys
>>>> Domain: WORKGROUP
>>>> Login server: \\
>>>> DESKTOP-VC6L694
>>>> Hotfixes: 10 Hotfixes
>>>> installed.
>>>> [01]:
>>>> KB5006365
>>>> [02]:
>>>> KB4562830
>>>> [03]:
>>>> KB4570334
>>>> [04]:
>>>> KB4577586
>>>> [05]:
>>>> KB4580325
>>>> [06]:
>>>> KB4586864
>>>> [07]:
>>>> KB5000736
>>>> [08]:
>>>> KB5007186
>>>> [09]:
>>>> KB5006753
>>>> [10]:
>>>> KB5005699
>>>> Network cards: 3 NICs
>>>> installed.
>>>> [01]:
>>>> Realtek RTL8821CE 802.11ac
>>>> PCIe Adapter
>>>>
>>>> Connection Name: Wi-Fi
>>>>
>>>> DHCP enabled: Yes
>>>>
>>>> DHCP server: 192.168.1.1
>>>>
>>>> IP addresses
>>>>
>>>> [01]:
>>>>
>>>> [02]:
>>>> [02]:
>>>> Realtek PCIe GbE Family
>>>> Controller
>>>>
>>>> Connection Name: Ethernet
>>>>
>>>> Status: Media disconnected
>>>> [03]:
>>>> Bluetooth Device (Personal
>>>> Area Network)
>>>>
>>>> Connection Name: Bluetooth
>>>> network connection
>>>>
>>>> Status: Media disconnected
>>>> Hyper-V Requirements: Virtual Machine
>>>> Monitoring Mode Extensions: Yes
>>>>
>>>> Virtualization enabled in firmware:
>>>> No
>>>> Second
>>>> level address translation:
>>>> Yes
>>>> Data
>>>> Execution Prevention
>>>> Available: Yes"
>>>>
>>>>
>>>> If you need more information let me know it, thanks for your work.
>>>>
>>>>
>>>
>>> --
>>> Sandeep Thakkar
>>>
>>>
>>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>> priva di virus. www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>> <#m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>
--
Sandeep Thakkar
^ permalink raw reply [nested|flat] 12+ messages in thread
* Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
@ 2021-11-23 09:28 Giacomo Colonesi <g.colonesi@gmail.com>
parent: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
1 sibling, 1 reply; 12+ messages in thread
From: Giacomo Colonesi @ 2021-11-23 09:28 UTC (permalink / raw)
To: pgsql-bugs@lists.postgresql.org
Sorry, but I'm not an expert with pc, where can I find the file you
are interested in? And which is his name?
I have read the EDBdocs at paragraph [9.1] which talks about
installation log files, but in my "Temp" directory I cannot find a
file called "install-postgresql.log".
Thanks for all your time and patience.
Anyway I attached to the email the error message I obtain every time I
start the installer.
Attachments:
error_message.PNG (image/png, 28.1K) download
view image
* Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
@ 2021-11-23 09:42 Semab Tariq <semab.tariq@enterprisedb.com>
parent: Giacomo Colonesi <g.colonesi@gmail.com>
0 siblings, 0 replies; 12+ messages in thread
From: Semab Tariq @ 2021-11-23 09:42 UTC (permalink / raw)
To: Giacomo Colonesi <g.colonesi@gmail.com>; +Cc: PostgreSQL mailing lists <pgsql-bugs@lists.postgresql.org>
On Tue, Nov 23, 2021 at 2:28 PM Giacomo Colonesi <g.colonesi@gmail.com>
wrote:
> Sorry, but I'm not an expert with pc, where can I find the file you
> are interested in? And which is his name?
>
Hi
You can find installation log file inside
${system_temp_directory}/install-postgresql.log
As in my case, this file is available inside C:\Users\Semab
Tariq\AppData\Local\Temp\install-postgresql.log
--
Thanks & Regards,
Semab
^ permalink raw reply [nested|flat] 12+ messages in thread
* Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
@ 2021-11-23 09:43 Giacomo Colonesi <g.colonesi@gmail.com>
parent: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
1 sibling, 1 reply; 12+ messages in thread
From: Giacomo Colonesi @ 2021-11-23 09:43 UTC (permalink / raw)
To: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>; +Cc: pgsql-bugs@lists.postgresql.org
Ok here is the content of the last log file, I also attached the .log file
at the email:
Log started 11/23/2021 at 10:34:43
Preferred installation mode : qt
Trying to init installer in mode qt
Mode qt successfully initialized
Setting variable whoami from C:\WINDOWS\System32\whoami
Script exit code: 0
Script output:
desktop-vc6l694\gcolo
Script stderr:
Executing C:\WINDOWS\System32\icacls
"C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce"
/inheritance:r
Script exit code: 0
Script output:
file elaborato:
C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce
Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
Script stderr:
Executing C:\WINDOWS\System32\icacls
"C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce" /T /Q
/grant "desktop-vc6l694\gcolo:(OI)(CI)F"
Script exit code: 0
Script output:
Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
Script stderr:
Executing C:\WINDOWS\System32\cscript //NoLogo
"C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\prerun_checks.vbs"
Script exit code: 0
Script output:
The scripting host appears to be functional.
Script stderr:
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
Directory. Setting variable iBaseDirectory to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Branding. Setting variable iBranding to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Version. Setting variable brandingVer to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Shortcuts. Setting variable iShortcut to empty value
[10:34:53] Using branding: PostgreSQL 14
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
SB_Version. Setting variable sb_version to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
pgAdmin_Version. Setting variable pgadmin_version to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
CLT_Version. Setting variable clt_version to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
Directory. Setting variable server_data_dir to empty value
Executing
C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce/temp_check_comspec.bat
Script exit code: 0
Script output:
"test ok"
Script stderr:
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
Directory. Setting variable iDataDirectory to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
Directory. Setting variable iBaseDirectory to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Service ID. Setting variable iServiceName to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Service Account. Setting variable iServiceAccount to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Super User. Setting variable iSuperuser to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Branding. Setting variable iBranding to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Version. Setting variable brandingVer to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
Shortcuts. Setting variable iShortcut to empty value
Could not find registry key
HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
DisableStackBuilder. Setting variable iDisableStackBuilder to empty value
[10:34:54] Existing base directory:
[10:34:54] Existing data directory:
[10:34:54] Using branding: PostgreSQL 14
[10:34:54] Using Super User: postgres and Service Account: NT
AUTHORITY\NetworkService
[10:34:54] Using Service Name: postgresql-x64-14
Executing
C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
Script exit code: unknown signal
Script output:
Script stderr:
child killed: unknown signal
Error running
C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
: child killed: unknown signal
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
Mail
priva di virus. www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
Il giorno mar 23 nov 2021 alle ore 10:28 Sandeep Thakkar <
sandeep.thakkar@enterprisedb.com> ha scritto:
> In the earlier email you sent the list of files present in your %TEMP% and
> I see "installbuilder_installer*" logs. You can send the latest created
> one.
>
> On Tue, Nov 23, 2021 at 2:54 PM Giacomo Colonesi <g.colonesi@gmail.com>
> wrote:
>
>> Sorry, but I'm not an expert with pc, where can I find the file you are
>> interested in? And which is his name?
>> I have read the EDBdocs at paragraph [9.1] which talks about
>> installation log files, but in my "Temp" directory I cannot find a file
>> called "install-postgresql.log".
>> Thanks for all your time and patience.
>> Anyway I attached to the email the error message I obtain every time I
>> start the installer.
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>> priva di virus. www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>> <#m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> Il giorno lun 22 nov 2021 alle ore 10:50 Sandeep Thakkar <
>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>
>>> Hmm.. That's strange. Can you please attach the installation log? It may
>>> have some information which can help us debug
>>>
>>> On Thu, Nov 18, 2021 at 4:47 PM Giacomo Colonesi <g.colonesi@gmail.com>
>>> wrote:
>>>
>>>> I have done what you asked, trying to execute "getlocales.exe" without
>>>> closing the error windows, but inside the directory "Temp" there isn't a
>>>> file called "postgresql_installer_8053911904".
>>>>
>>>> These are all the file inside the "Temp" directory:
>>>>
>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>
>>>> 17/11/2021 14:13 <DIR> .
>>>> 17/11/2021 14:13 <DIR> ..
>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>> 17/11/2021 14:06 53 .ses
>>>> 17/11/2021 14:12 0
>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>> 15/11/2021 22:40 <DIR> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>> 17/11/2021 12:43 0
>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>> 17/11/2021 12:41 0
>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>> 15/11/2021 22:40 <DIR>
>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>> 15/11/2021 22:40 <DIR>
>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>> 17/11/2021 12:41 0
>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>> 27/07/2021 13:09 <DIR> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>> 25/07/2021 15:39 <DIR> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>> 17/11/2021 12:41 0
>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>> 15/11/2021 14:54 17.728 dd_vcredist_amd64_20211115145400.log
>>>> 15/11/2021 14:54 229.636
>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>> 15/11/2021 14:54 245.610
>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>> 15/11/2021 14:54 12.765 dd_vcredist_amd64_20211115145407.log
>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>> 02/09/2021 23:33 <DIR> ED444D75-E575-4049-89EF-89F377B6E744
>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>> 17/11/2021 12:43 0
>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>> %2fosgeo4w%2f
>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>> %2fosgeo4w%2fv2%2f
>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>> 15/11/2021 21:31 4.676 installbuilder_installer_10028.log
>>>> 15/11/2021 21:39 4.676 installbuilder_installer_10556.log
>>>> 17/11/2021 14:11 4.329 installbuilder_installer_11320.log
>>>> 15/11/2021 21:48 4.676 installbuilder_installer_11916.log
>>>> 17/11/2021 14:11 4.676 installbuilder_installer_12016.log
>>>> 15/11/2021 14:54 2.078 installbuilder_installer_13072.log
>>>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>>>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>>>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>>>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>>>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>>>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>>>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>> 08/07/2021 19:20 <DIR> Low
>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>> 11/10/2021 13:49 <DIR> msdt
>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>> 03/11/2021 11:16 <DIR>
>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>> 03/11/2021 11:16 <DIR>
>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>> 09/07/2021 14:57 <DIR> _avast_
>>>> 31 File 602.138 byte
>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>
>>>>
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>> priva di virus. www.avast.com
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>> <#m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>
>>>> Il giorno mer 17 nov 2021 alle ore 14:27 Giacomo Colonesi <
>>>> g.colonesi@gmail.com> ha scritto:
>>>>
>>>>> I have done what you asked, trying to execute "getlocales.exe" without
>>>>> closing the error windows, but inside the directory "Temp" there isn't a
>>>>> file called "postgresql_installer_8053911904".
>>>>>
>>>>> These are all the file inside the "Temp" directory:
>>>>>
>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>
>>>>> 17/11/2021 14:13 <DIR> .
>>>>> 17/11/2021 14:13 <DIR> ..
>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>> 17/11/2021 14:06 53 .ses
>>>>> 17/11/2021 14:12 0
>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>> 15/11/2021 22:40 <DIR>
>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>> 17/11/2021 12:43 0
>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>> 17/11/2021 12:41 0
>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>> 15/11/2021 22:40 <DIR>
>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>> 15/11/2021 22:40 <DIR>
>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>> 17/11/2021 12:41 0
>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>> 27/07/2021 13:09 <DIR>
>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>> 25/07/2021 15:39 <DIR>
>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>> 17/11/2021 12:41 0
>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>> 15/11/2021 14:54 17.728
>>>>> dd_vcredist_amd64_20211115145400.log
>>>>> 15/11/2021 14:54 229.636
>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>> 15/11/2021 14:54 245.610
>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>> 15/11/2021 14:54 12.765
>>>>> dd_vcredist_amd64_20211115145407.log
>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>> 02/09/2021 23:33 <DIR>
>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>> 17/11/2021 12:43 0
>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>> %2fosgeo4w%2f
>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>> %2fosgeo4w%2fv2%2f
>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>> 15/11/2021 21:31 4.676 installbuilder_installer_10028.log
>>>>> 15/11/2021 21:39 4.676 installbuilder_installer_10556.log
>>>>> 17/11/2021 14:11 4.329 installbuilder_installer_11320.log
>>>>> 15/11/2021 21:48 4.676 installbuilder_installer_11916.log
>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_12016.log
>>>>> 15/11/2021 14:54 2.078 installbuilder_installer_13072.log
>>>>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>>>>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>>>>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>>>>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>> 08/07/2021 19:20 <DIR> Low
>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>> 03/11/2021 11:16 <DIR>
>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>> 03/11/2021 11:16 <DIR>
>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>> 31 File 602.138 byte
>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>
>>>>>
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>> priva di virus. www.avast.com
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>> <#m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>
>>>>> Il giorno mer 17 nov 2021 alle ore 12:30 Sandeep Thakkar <
>>>>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> Please do the following steps to help us debug:
>>>>>> 1. Launch the installer
>>>>>> 2. On the error windows, don't lick "OK". Instead, take CMD and
>>>>>> execute the getlocales.exe (the absolute path to it) and let us know the
>>>>>> output
>>>>>>
>>>>>> On Wed, Nov 17, 2021 at 4:24 PM PG Bug reporting form <
>>>>>> noreply@postgresql.org> wrote:
>>>>>>
>>>>>>> The following bug has been logged on the website:
>>>>>>>
>>>>>>> Bug reference: 17289
>>>>>>> Logged by: Giacomo Colonesi
>>>>>>> Email address: g.colonesi@gmail.com
>>>>>>> PostgreSQL version: 14.1
>>>>>>> Operating system: Windows 10
>>>>>>> Description:
>>>>>>>
>>>>>>> Hello, I downloaded the file "postgresql-14.1-1-windows-x64.exe" and
>>>>>>> executed it with administrator permission, after some time appeared
>>>>>>> an error
>>>>>>> alert saying:
>>>>>>>
>>>>>>> "There has been an error.
>>>>>>> Error running
>>>>>>>
>>>>>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installerccd88ccdd7\getlocales.exe
>>>>>>> : child killed: unknown signal"
>>>>>>>
>>>>>>> And then the installation wizard stopped working.
>>>>>>>
>>>>>>> These are the information about my pc:
>>>>>>> "C: \ Users \ gcolo> systeminfo
>>>>>>>
>>>>>>> Host name:
>>>>>>> DESKTOP-VC6L694
>>>>>>> OS name: Microsoft
>>>>>>> Windows 10 Home
>>>>>>> OS version: 10.0.19043 N
>>>>>>> / A build 19043
>>>>>>> OS manufacturer: Microsoft
>>>>>>> Corporation
>>>>>>> OS Configuration: Standalone
>>>>>>> Workstation
>>>>>>> OS build type:
>>>>>>> Multiprocessor Free
>>>>>>> Registered owner: N / A
>>>>>>> Registered Organization: N / A
>>>>>>> Serial number:
>>>>>>> 00325-96509-69183-AAOEM
>>>>>>> Original installation date: 08/07/2021,
>>>>>>> 20:19:21
>>>>>>> System startup time: 11/15/2021,
>>>>>>> 21:41:11
>>>>>>> System manufacturer: HP
>>>>>>> System model: HP Pavilion
>>>>>>> Laptop 14-ce0xxx
>>>>>>> System type: x64-based PC
>>>>>>> Processor: 1 processor
>>>>>>> (s) installed.
>>>>>>>
>>>>>>> [01]: Intel64 Family 6 Model 142
>>>>>>> Stepping 10 GenuineIntel ~ 1600 Mhz
>>>>>>> BIOS version: Insyde F.23,
>>>>>>> 25/12/2020
>>>>>>> Windows directory: C: \ WINDOWS
>>>>>>> System directory: C: \ WINDOWS
>>>>>>> \ system32
>>>>>>> Boot device: \ Device \
>>>>>>> HarddiskVolume1
>>>>>>> System locale: it; Italian
>>>>>>> (Italy)
>>>>>>> Local input settings: it; Italian
>>>>>>> (Italy)
>>>>>>> Time zone: (UTC + 01:
>>>>>>> 00) Amsterdam, Berlin, Bern, Rome, Stockholm,
>>>>>>> Vienna
>>>>>>> Total physical memory: 8,072 MB
>>>>>>> Physical memory available: 5,421 MB
>>>>>>> Virtual memory: maximum size: 9,352 MB
>>>>>>> Virtual memory: available: 6,623 MB
>>>>>>> Virtual memory: in use: 2,729 MB
>>>>>>> Page file locations: C: \
>>>>>>> pagefile.sys
>>>>>>> Domain: WORKGROUP
>>>>>>> Login server: \\
>>>>>>> DESKTOP-VC6L694
>>>>>>> Hotfixes: 10 Hotfixes
>>>>>>> installed.
>>>>>>>
>>>>>>> [01]: KB5006365
>>>>>>>
>>>>>>> [02]: KB4562830
>>>>>>>
>>>>>>> [03]: KB4570334
>>>>>>>
>>>>>>> [04]: KB4577586
>>>>>>>
>>>>>>> [05]: KB4580325
>>>>>>>
>>>>>>> [06]: KB4586864
>>>>>>>
>>>>>>> [07]: KB5000736
>>>>>>>
>>>>>>> [08]: KB5007186
>>>>>>>
>>>>>>> [09]: KB5006753
>>>>>>>
>>>>>>> [10]: KB5005699
>>>>>>> Network cards: 3 NICs
>>>>>>> installed.
>>>>>>>
>>>>>>> [01]: Realtek RTL8821CE 802.11ac
>>>>>>> PCIe Adapter
>>>>>>>
>>>>>>> Connection Name: Wi-Fi
>>>>>>>
>>>>>>> DHCP enabled: Yes
>>>>>>>
>>>>>>> DHCP server: 192.168.1.1
>>>>>>>
>>>>>>> IP addresses
>>>>>>>
>>>>>>> [01]:
>>>>>>>
>>>>>>> [02]:
>>>>>>>
>>>>>>> [02]: Realtek PCIe GbE Family
>>>>>>> Controller
>>>>>>>
>>>>>>> Connection Name: Ethernet
>>>>>>>
>>>>>>> Status: Media disconnected
>>>>>>>
>>>>>>> [03]: Bluetooth Device (Personal
>>>>>>> Area Network)
>>>>>>>
>>>>>>> Connection Name: Bluetooth
>>>>>>> network connection
>>>>>>>
>>>>>>> Status: Media disconnected
>>>>>>> Hyper-V Requirements: Virtual
>>>>>>> Machine Monitoring Mode Extensions: Yes
>>>>>>>
>>>>>>> Virtualization enabled in firmware:
>>>>>>> No
>>>>>>>
>>>>>>> Second level address translation:
>>>>>>> Yes
>>>>>>> Data
>>>>>>> Execution Prevention
>>>>>>> Available: Yes"
>>>>>>>
>>>>>>>
>>>>>>> If you need more information let me know it, thanks for your work.
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Sandeep Thakkar
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>> priva di virus. www.avast.com
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>> <#m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>
>>>>
>>>
>>> --
>>> Sandeep Thakkar
>>>
>>>
>>>
>
> --
> Sandeep Thakkar
>
>
>
Attachments:
installbuilder_installer_3372.log (application/octet-stream, 4.5K) download
^ permalink raw reply [nested|flat] 12+ messages in thread
* Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
@ 2021-11-23 12:19 Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
parent: Giacomo Colonesi <g.colonesi@gmail.com>
0 siblings, 1 reply; 12+ messages in thread
From: Sandeep Thakkar @ 2021-11-23 12:19 UTC (permalink / raw)
To: Giacomo Colonesi <g.colonesi@gmail.com>; +Cc: PostgreSQL mailing lists <pgsql-bugs@lists.postgresql.org>
Thanks. The log doesn't contain the error message why the getlocales.exe is
not loading.
Can you please execute the installer in extract only mode and execute the
getlocales.exe as mentioned below? The extract only mode will just extract
the binaries and not do anything else.
C:\> postgresql-12.7-2-windows-x64.exe --extract-only 1 --prefix
> %TEMP%\pg-extract
> C:\> %TEMP%\pg-extract\installer\server\getlocales.exe
On Tue, Nov 23, 2021 at 3:14 PM Giacomo Colonesi <g.colonesi@gmail.com>
wrote:
> Ok here is the content of the last log file, I also attached the .log file
> at the email:
>
>
> Log started 11/23/2021 at 10:34:43
> Preferred installation mode : qt
> Trying to init installer in mode qt
> Mode qt successfully initialized
> Setting variable whoami from C:\WINDOWS\System32\whoami
> Script exit code: 0
>
> Script output:
> desktop-vc6l694\gcolo
>
> Script stderr:
>
>
> Executing C:\WINDOWS\System32\icacls
> "C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce"
> /inheritance:r
> Script exit code: 0
>
> Script output:
> file elaborato:
> C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce
> Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
>
> Script stderr:
>
>
> Executing C:\WINDOWS\System32\icacls
> "C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce" /T /Q
> /grant "desktop-vc6l694\gcolo:(OI)(CI)F"
> Script exit code: 0
>
> Script output:
> Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
>
> Script stderr:
>
>
> Executing C:\WINDOWS\System32\cscript //NoLogo
> "C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\prerun_checks.vbs"
> Script exit code: 0
>
> Script output:
> The scripting host appears to be functional.
>
> Script stderr:
>
>
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
> Directory. Setting variable iBaseDirectory to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Branding. Setting variable iBranding to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Version. Setting variable brandingVer to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Shortcuts. Setting variable iShortcut to empty value
> [10:34:53] Using branding: PostgreSQL 14
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> SB_Version. Setting variable sb_version to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> pgAdmin_Version. Setting variable pgadmin_version to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> CLT_Version. Setting variable clt_version to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
> Directory. Setting variable server_data_dir to empty value
> Executing
> C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce/temp_check_comspec.bat
>
> Script exit code: 0
>
> Script output:
> "test ok"
>
> Script stderr:
>
>
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
> Directory. Setting variable iDataDirectory to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
> Directory. Setting variable iBaseDirectory to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Service ID. Setting variable iServiceName to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Service Account. Setting variable iServiceAccount to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Super User. Setting variable iSuperuser to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Branding. Setting variable iBranding to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Version. Setting variable brandingVer to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> Shortcuts. Setting variable iShortcut to empty value
> Could not find registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
> DisableStackBuilder. Setting variable iDisableStackBuilder to empty value
> [10:34:54] Existing base directory:
> [10:34:54] Existing data directory:
> [10:34:54] Using branding: PostgreSQL 14
> [10:34:54] Using Super User: postgres and Service Account: NT
> AUTHORITY\NetworkService
> [10:34:54] Using Service Name: postgresql-x64-14
> Executing
> C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
>
> Script exit code: unknown signal
>
> Script output:
>
>
> Script stderr:
> child killed: unknown signal
>
> Error running
> C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
> : child killed: unknown signal
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
> priva di virus. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
> <#m_3441109040393830484_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> Il giorno mar 23 nov 2021 alle ore 10:28 Sandeep Thakkar <
> sandeep.thakkar@enterprisedb.com> ha scritto:
>
>> In the earlier email you sent the list of files present in your %TEMP%
>> and I see "installbuilder_installer*" logs. You can send the latest created
>> one.
>>
>> On Tue, Nov 23, 2021 at 2:54 PM Giacomo Colonesi <g.colonesi@gmail.com>
>> wrote:
>>
>>> Sorry, but I'm not an expert with pc, where can I find the file you are
>>> interested in? And which is his name?
>>> I have read the EDBdocs at paragraph [9.1] which talks about
>>> installation log files, but in my "Temp" directory I cannot find a file
>>> called "install-postgresql.log".
>>> Thanks for all your time and patience.
>>> Anyway I attached to the email the error message I obtain every time I
>>> start the installer.
>>>
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>> priva di virus. www.avast.com
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>> <#m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>
>>> Il giorno lun 22 nov 2021 alle ore 10:50 Sandeep Thakkar <
>>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>>
>>>> Hmm.. That's strange. Can you please attach the installation log? It
>>>> may have some information which can help us debug
>>>>
>>>> On Thu, Nov 18, 2021 at 4:47 PM Giacomo Colonesi <g.colonesi@gmail.com>
>>>> wrote:
>>>>
>>>>> I have done what you asked, trying to execute "getlocales.exe" without
>>>>> closing the error windows, but inside the directory "Temp" there isn't a
>>>>> file called "postgresql_installer_8053911904".
>>>>>
>>>>> These are all the file inside the "Temp" directory:
>>>>>
>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>
>>>>> 17/11/2021 14:13 <DIR> .
>>>>> 17/11/2021 14:13 <DIR> ..
>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>> 17/11/2021 14:06 53 .ses
>>>>> 17/11/2021 14:12 0
>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>> 15/11/2021 22:40 <DIR>
>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>> 17/11/2021 12:43 0
>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>> 17/11/2021 12:41 0
>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>> 15/11/2021 22:40 <DIR>
>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>> 15/11/2021 22:40 <DIR>
>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>> 17/11/2021 12:41 0
>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>> 27/07/2021 13:09 <DIR>
>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>> 25/07/2021 15:39 <DIR>
>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>> 17/11/2021 12:41 0
>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>> 15/11/2021 14:54 17.728
>>>>> dd_vcredist_amd64_20211115145400.log
>>>>> 15/11/2021 14:54 229.636
>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>> 15/11/2021 14:54 245.610
>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>> 15/11/2021 14:54 12.765
>>>>> dd_vcredist_amd64_20211115145407.log
>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>> 02/09/2021 23:33 <DIR>
>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>> 17/11/2021 12:43 0
>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>> %2fosgeo4w%2f
>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>> %2fosgeo4w%2fv2%2f
>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>> 15/11/2021 21:31 4.676 installbuilder_installer_10028.log
>>>>> 15/11/2021 21:39 4.676 installbuilder_installer_10556.log
>>>>> 17/11/2021 14:11 4.329 installbuilder_installer_11320.log
>>>>> 15/11/2021 21:48 4.676 installbuilder_installer_11916.log
>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_12016.log
>>>>> 15/11/2021 14:54 2.078 installbuilder_installer_13072.log
>>>>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>>>>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>>>>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>>>>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>> 08/07/2021 19:20 <DIR> Low
>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>> 03/11/2021 11:16 <DIR>
>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>> 03/11/2021 11:16 <DIR>
>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>> 31 File 602.138 byte
>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>
>>>>>
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>> priva di virus. www.avast.com
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>> <#m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>
>>>>> Il giorno mer 17 nov 2021 alle ore 14:27 Giacomo Colonesi <
>>>>> g.colonesi@gmail.com> ha scritto:
>>>>>
>>>>>> I have done what you asked, trying to execute "getlocales.exe"
>>>>>> without closing the error windows, but inside the directory "Temp" there
>>>>>> isn't a file called "postgresql_installer_8053911904".
>>>>>>
>>>>>> These are all the file inside the "Temp" directory:
>>>>>>
>>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>>
>>>>>> 17/11/2021 14:13 <DIR> .
>>>>>> 17/11/2021 14:13 <DIR> ..
>>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>>> 17/11/2021 14:06 53 .ses
>>>>>> 17/11/2021 14:12 0
>>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>>> 15/11/2021 22:40 <DIR>
>>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>>> 17/11/2021 12:43 0
>>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>>> 17/11/2021 12:41 0
>>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>>> 15/11/2021 22:40 <DIR>
>>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>>> 15/11/2021 22:40 <DIR>
>>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>>> 17/11/2021 12:41 0
>>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>>> 27/07/2021 13:09 <DIR>
>>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>>> 25/07/2021 15:39 <DIR>
>>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>>> 17/11/2021 12:41 0
>>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>>> 15/11/2021 14:54 17.728
>>>>>> dd_vcredist_amd64_20211115145400.log
>>>>>> 15/11/2021 14:54 229.636
>>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>>> 15/11/2021 14:54 245.610
>>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>>> 15/11/2021 14:54 12.765
>>>>>> dd_vcredist_amd64_20211115145407.log
>>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>>> 02/09/2021 23:33 <DIR>
>>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>>> 17/11/2021 12:43 0
>>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>> %2fosgeo4w%2f
>>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>> %2fosgeo4w%2fv2%2f
>>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>>> 15/11/2021 21:31 4.676 installbuilder_installer_10028.log
>>>>>> 15/11/2021 21:39 4.676 installbuilder_installer_10556.log
>>>>>> 17/11/2021 14:11 4.329 installbuilder_installer_11320.log
>>>>>> 15/11/2021 21:48 4.676 installbuilder_installer_11916.log
>>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_12016.log
>>>>>> 15/11/2021 14:54 2.078 installbuilder_installer_13072.log
>>>>>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>>>>>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>>>>>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>>>>>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>>> 08/07/2021 19:20 <DIR> Low
>>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>>> 03/11/2021 11:16 <DIR>
>>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>>> 03/11/2021 11:16 <DIR>
>>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>>> 31 File 602.138 byte
>>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>>
>>>>>>
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>>> priva di virus. www.avast.com
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>>> <#m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>
>>>>>> Il giorno mer 17 nov 2021 alle ore 12:30 Sandeep Thakkar <
>>>>>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> Please do the following steps to help us debug:
>>>>>>> 1. Launch the installer
>>>>>>> 2. On the error windows, don't lick "OK". Instead, take CMD and
>>>>>>> execute the getlocales.exe (the absolute path to it) and let us know the
>>>>>>> output
>>>>>>>
>>>>>>> On Wed, Nov 17, 2021 at 4:24 PM PG Bug reporting form <
>>>>>>> noreply@postgresql.org> wrote:
>>>>>>>
>>>>>>>> The following bug has been logged on the website:
>>>>>>>>
>>>>>>>> Bug reference: 17289
>>>>>>>> Logged by: Giacomo Colonesi
>>>>>>>> Email address: g.colonesi@gmail.com
>>>>>>>> PostgreSQL version: 14.1
>>>>>>>> Operating system: Windows 10
>>>>>>>> Description:
>>>>>>>>
>>>>>>>> Hello, I downloaded the file "postgresql-14.1-1-windows-x64.exe" and
>>>>>>>> executed it with administrator permission, after some time appeared
>>>>>>>> an error
>>>>>>>> alert saying:
>>>>>>>>
>>>>>>>> "There has been an error.
>>>>>>>> Error running
>>>>>>>>
>>>>>>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installerccd88ccdd7\getlocales.exe
>>>>>>>> : child killed: unknown signal"
>>>>>>>>
>>>>>>>> And then the installation wizard stopped working.
>>>>>>>>
>>>>>>>> These are the information about my pc:
>>>>>>>> "C: \ Users \ gcolo> systeminfo
>>>>>>>>
>>>>>>>> Host name:
>>>>>>>> DESKTOP-VC6L694
>>>>>>>> OS name: Microsoft
>>>>>>>> Windows 10 Home
>>>>>>>> OS version: 10.0.19043
>>>>>>>> N / A build 19043
>>>>>>>> OS manufacturer: Microsoft
>>>>>>>> Corporation
>>>>>>>> OS Configuration: Standalone
>>>>>>>> Workstation
>>>>>>>> OS build type:
>>>>>>>> Multiprocessor Free
>>>>>>>> Registered owner: N / A
>>>>>>>> Registered Organization: N / A
>>>>>>>> Serial number:
>>>>>>>> 00325-96509-69183-AAOEM
>>>>>>>> Original installation date: 08/07/2021,
>>>>>>>> 20:19:21
>>>>>>>> System startup time: 11/15/2021,
>>>>>>>> 21:41:11
>>>>>>>> System manufacturer: HP
>>>>>>>> System model: HP Pavilion
>>>>>>>> Laptop 14-ce0xxx
>>>>>>>> System type: x64-based PC
>>>>>>>> Processor: 1 processor
>>>>>>>> (s) installed.
>>>>>>>>
>>>>>>>> [01]: Intel64 Family 6 Model 142
>>>>>>>> Stepping 10 GenuineIntel ~ 1600 Mhz
>>>>>>>> BIOS version: Insyde
>>>>>>>> F.23, 25/12/2020
>>>>>>>> Windows directory: C: \ WINDOWS
>>>>>>>> System directory: C: \
>>>>>>>> WINDOWS \ system32
>>>>>>>> Boot device: \ Device \
>>>>>>>> HarddiskVolume1
>>>>>>>> System locale: it; Italian
>>>>>>>> (Italy)
>>>>>>>> Local input settings: it; Italian
>>>>>>>> (Italy)
>>>>>>>> Time zone: (UTC + 01:
>>>>>>>> 00) Amsterdam, Berlin, Bern, Rome, Stockholm,
>>>>>>>> Vienna
>>>>>>>> Total physical memory: 8,072 MB
>>>>>>>> Physical memory available: 5,421 MB
>>>>>>>> Virtual memory: maximum size: 9,352 MB
>>>>>>>> Virtual memory: available: 6,623 MB
>>>>>>>> Virtual memory: in use: 2,729 MB
>>>>>>>> Page file locations: C: \
>>>>>>>> pagefile.sys
>>>>>>>> Domain: WORKGROUP
>>>>>>>> Login server: \\
>>>>>>>> DESKTOP-VC6L694
>>>>>>>> Hotfixes: 10 Hotfixes
>>>>>>>> installed.
>>>>>>>>
>>>>>>>> [01]: KB5006365
>>>>>>>>
>>>>>>>> [02]: KB4562830
>>>>>>>>
>>>>>>>> [03]: KB4570334
>>>>>>>>
>>>>>>>> [04]: KB4577586
>>>>>>>>
>>>>>>>> [05]: KB4580325
>>>>>>>>
>>>>>>>> [06]: KB4586864
>>>>>>>>
>>>>>>>> [07]: KB5000736
>>>>>>>>
>>>>>>>> [08]: KB5007186
>>>>>>>>
>>>>>>>> [09]: KB5006753
>>>>>>>>
>>>>>>>> [10]: KB5005699
>>>>>>>> Network cards: 3 NICs
>>>>>>>> installed.
>>>>>>>>
>>>>>>>> [01]: Realtek RTL8821CE 802.11ac
>>>>>>>> PCIe Adapter
>>>>>>>>
>>>>>>>> Connection Name: Wi-Fi
>>>>>>>>
>>>>>>>> DHCP enabled: Yes
>>>>>>>>
>>>>>>>> DHCP server: 192.168.1.1
>>>>>>>>
>>>>>>>> IP addresses
>>>>>>>>
>>>>>>>> [01]:
>>>>>>>>
>>>>>>>> [02]:
>>>>>>>>
>>>>>>>> [02]: Realtek PCIe GbE Family
>>>>>>>> Controller
>>>>>>>>
>>>>>>>> Connection Name: Ethernet
>>>>>>>>
>>>>>>>> Status: Media disconnected
>>>>>>>>
>>>>>>>> [03]: Bluetooth Device (Personal
>>>>>>>> Area Network)
>>>>>>>>
>>>>>>>> Connection Name: Bluetooth
>>>>>>>> network connection
>>>>>>>>
>>>>>>>> Status: Media disconnected
>>>>>>>> Hyper-V Requirements: Virtual
>>>>>>>> Machine Monitoring Mode Extensions: Yes
>>>>>>>>
>>>>>>>> Virtualization enabled in firmware:
>>>>>>>> No
>>>>>>>>
>>>>>>>> Second level address translation:
>>>>>>>> Yes
>>>>>>>>
>>>>>>>> Data Execution Prevention
>>>>>>>> Available: Yes"
>>>>>>>>
>>>>>>>>
>>>>>>>> If you need more information let me know it, thanks for your work.
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Sandeep Thakkar
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>>> priva di virus. www.avast.com
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>>> <#m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>
>>>>>
>>>>
>>>> --
>>>> Sandeep Thakkar
>>>>
>>>>
>>>>
>>
>> --
>> Sandeep Thakkar
>>
>>
>>
--
Sandeep Thakkar
^ permalink raw reply [nested|flat] 12+ messages in thread
* Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
@ 2021-11-23 14:24 Giacomo Colonesi <g.colonesi@gmail.com>
parent: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
0 siblings, 1 reply; 12+ messages in thread
From: Giacomo Colonesi @ 2021-11-23 14:24 UTC (permalink / raw)
To: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>; +Cc: pgsql-bugs@lists.postgresql.org
Ok, I've tried what you asked.
- After the first command the installer windows appear and everything seems
to work like a correct execution of postgresql-14.1-1-windows-x64.
I have clicked next several times until the windows reporting the correct
extraction/installation appeared and i clicked [Finish].
- Then I wrote the second command and but I obtained another error message
saying:
"The code execution cannot continue because VCRUNTIME140.dll wasn't found.
For resolving the problem, try to reinstall the program."
I have attached the original error message at the email.
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
Mail
priva di virus. www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
Il giorno mar 23 nov 2021 alle ore 13:20 Sandeep Thakkar <
sandeep.thakkar@enterprisedb.com> ha scritto:
> Thanks. The log doesn't contain the error message why the getlocales.exe
> is not loading.
>
> Can you please execute the installer in extract only mode and execute the
> getlocales.exe as mentioned below? The extract only mode will just extract
> the binaries and not do anything else.
>
> C:\> postgresql-12.7-2-windows-x64.exe --extract-only 1 --prefix
>> %TEMP%\pg-extract
>> C:\> %TEMP%\pg-extract\installer\server\getlocales.exe
>
>
>
>
>
> On Tue, Nov 23, 2021 at 3:14 PM Giacomo Colonesi <g.colonesi@gmail.com>
> wrote:
>
>> Ok here is the content of the last log file, I also attached the .log
>> file at the email:
>>
>>
>> Log started 11/23/2021 at 10:34:43
>> Preferred installation mode : qt
>> Trying to init installer in mode qt
>> Mode qt successfully initialized
>> Setting variable whoami from C:\WINDOWS\System32\whoami
>> Script exit code: 0
>>
>> Script output:
>> desktop-vc6l694\gcolo
>>
>> Script stderr:
>>
>>
>> Executing C:\WINDOWS\System32\icacls
>> "C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce"
>> /inheritance:r
>> Script exit code: 0
>>
>> Script output:
>> file elaborato:
>> C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce
>> Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
>>
>> Script stderr:
>>
>>
>> Executing C:\WINDOWS\System32\icacls
>> "C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce" /T /Q
>> /grant "desktop-vc6l694\gcolo:(OI)(CI)F"
>> Script exit code: 0
>>
>> Script output:
>> Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
>>
>> Script stderr:
>>
>>
>> Executing C:\WINDOWS\System32\cscript //NoLogo
>> "C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\prerun_checks.vbs"
>> Script exit code: 0
>>
>> Script output:
>> The scripting host appears to be functional.
>>
>> Script stderr:
>>
>>
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
>> Directory. Setting variable iBaseDirectory to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> Branding. Setting variable iBranding to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> Version. Setting variable brandingVer to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> Shortcuts. Setting variable iShortcut to empty value
>> [10:34:53] Using branding: PostgreSQL 14
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> SB_Version. Setting variable sb_version to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> pgAdmin_Version. Setting variable pgadmin_version to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> CLT_Version. Setting variable clt_version to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
>> Directory. Setting variable server_data_dir to empty value
>> Executing
>> C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce/temp_check_comspec.bat
>>
>> Script exit code: 0
>>
>> Script output:
>> "test ok"
>>
>> Script stderr:
>>
>>
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
>> Directory. Setting variable iDataDirectory to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
>> Directory. Setting variable iBaseDirectory to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> Service ID. Setting variable iServiceName to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> Service Account. Setting variable iServiceAccount to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> Super User. Setting variable iSuperuser to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> Branding. Setting variable iBranding to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> Version. Setting variable brandingVer to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> Shortcuts. Setting variable iShortcut to empty value
>> Could not find registry key
>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>> DisableStackBuilder. Setting variable iDisableStackBuilder to empty value
>> [10:34:54] Existing base directory:
>> [10:34:54] Existing data directory:
>> [10:34:54] Using branding: PostgreSQL 14
>> [10:34:54] Using Super User: postgres and Service Account: NT
>> AUTHORITY\NetworkService
>> [10:34:54] Using Service Name: postgresql-x64-14
>> Executing
>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
>>
>> Script exit code: unknown signal
>>
>> Script output:
>>
>>
>> Script stderr:
>> child killed: unknown signal
>>
>> Error running
>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
>> : child killed: unknown signal
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>> priva di virus. www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>> <#m_5611862521108259554_m_3441109040393830484_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> Il giorno mar 23 nov 2021 alle ore 10:28 Sandeep Thakkar <
>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>
>>> In the earlier email you sent the list of files present in your %TEMP%
>>> and I see "installbuilder_installer*" logs. You can send the latest created
>>> one.
>>>
>>> On Tue, Nov 23, 2021 at 2:54 PM Giacomo Colonesi <g.colonesi@gmail.com>
>>> wrote:
>>>
>>>> Sorry, but I'm not an expert with pc, where can I find the file you are
>>>> interested in? And which is his name?
>>>> I have read the EDBdocs at paragraph [9.1] which talks about
>>>> installation log files, but in my "Temp" directory I cannot find a file
>>>> called "install-postgresql.log".
>>>> Thanks for all your time and patience.
>>>> Anyway I attached to the email the error message I obtain every time I
>>>> start the installer.
>>>>
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>> priva di virus. www.avast.com
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>> <#m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>
>>>> Il giorno lun 22 nov 2021 alle ore 10:50 Sandeep Thakkar <
>>>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>>>
>>>>> Hmm.. That's strange. Can you please attach the installation log? It
>>>>> may have some information which can help us debug
>>>>>
>>>>> On Thu, Nov 18, 2021 at 4:47 PM Giacomo Colonesi <g.colonesi@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> I have done what you asked, trying to execute "getlocales.exe"
>>>>>> without closing the error windows, but inside the directory "Temp" there
>>>>>> isn't a file called "postgresql_installer_8053911904".
>>>>>>
>>>>>> These are all the file inside the "Temp" directory:
>>>>>>
>>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>>
>>>>>> 17/11/2021 14:13 <DIR> .
>>>>>> 17/11/2021 14:13 <DIR> ..
>>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>>> 17/11/2021 14:06 53 .ses
>>>>>> 17/11/2021 14:12 0
>>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>>> 15/11/2021 22:40 <DIR>
>>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>>> 17/11/2021 12:43 0
>>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>>> 17/11/2021 12:41 0
>>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>>> 15/11/2021 22:40 <DIR>
>>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>>> 15/11/2021 22:40 <DIR>
>>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>>> 17/11/2021 12:41 0
>>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>>> 27/07/2021 13:09 <DIR>
>>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>>> 25/07/2021 15:39 <DIR>
>>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>>> 17/11/2021 12:41 0
>>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>>> 15/11/2021 14:54 17.728
>>>>>> dd_vcredist_amd64_20211115145400.log
>>>>>> 15/11/2021 14:54 229.636
>>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>>> 15/11/2021 14:54 245.610
>>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>>> 15/11/2021 14:54 12.765
>>>>>> dd_vcredist_amd64_20211115145407.log
>>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>>> 02/09/2021 23:33 <DIR>
>>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>>> 17/11/2021 12:43 0
>>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>> %2fosgeo4w%2f
>>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>> %2fosgeo4w%2fv2%2f
>>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>>> 15/11/2021 21:31 4.676 installbuilder_installer_10028.log
>>>>>> 15/11/2021 21:39 4.676 installbuilder_installer_10556.log
>>>>>> 17/11/2021 14:11 4.329 installbuilder_installer_11320.log
>>>>>> 15/11/2021 21:48 4.676 installbuilder_installer_11916.log
>>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_12016.log
>>>>>> 15/11/2021 14:54 2.078 installbuilder_installer_13072.log
>>>>>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>>>>>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>>>>>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>>>>>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>>> 08/07/2021 19:20 <DIR> Low
>>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>>> 03/11/2021 11:16 <DIR>
>>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>>> 03/11/2021 11:16 <DIR>
>>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>>> 31 File 602.138 byte
>>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>>
>>>>>>
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>>> priva di virus. www.avast.com
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>>> <#m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>
>>>>>> Il giorno mer 17 nov 2021 alle ore 14:27 Giacomo Colonesi <
>>>>>> g.colonesi@gmail.com> ha scritto:
>>>>>>
>>>>>>> I have done what you asked, trying to execute "getlocales.exe"
>>>>>>> without closing the error windows, but inside the directory "Temp" there
>>>>>>> isn't a file called "postgresql_installer_8053911904".
>>>>>>>
>>>>>>> These are all the file inside the "Temp" directory:
>>>>>>>
>>>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>>>
>>>>>>> 17/11/2021 14:13 <DIR> .
>>>>>>> 17/11/2021 14:13 <DIR> ..
>>>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>>>> 17/11/2021 14:06 53 .ses
>>>>>>> 17/11/2021 14:12 0
>>>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>>>> 17/11/2021 12:43 0
>>>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>>>> 17/11/2021 12:41 0
>>>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>>>> 17/11/2021 12:41 0
>>>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>>>> 27/07/2021 13:09 <DIR>
>>>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>>>> 25/07/2021 15:39 <DIR>
>>>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>>>> 17/11/2021 12:41 0
>>>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>>>> 15/11/2021 14:54 17.728
>>>>>>> dd_vcredist_amd64_20211115145400.log
>>>>>>> 15/11/2021 14:54 229.636
>>>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>>>> 15/11/2021 14:54 245.610
>>>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>>>> 15/11/2021 14:54 12.765
>>>>>>> dd_vcredist_amd64_20211115145407.log
>>>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>>>> 02/09/2021 23:33 <DIR>
>>>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>>>> 17/11/2021 12:43 0
>>>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>>> %2fosgeo4w%2f
>>>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>>> %2fosgeo4w%2fv2%2f
>>>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>>>> 15/11/2021 21:31 4.676
>>>>>>> installbuilder_installer_10028.log
>>>>>>> 15/11/2021 21:39 4.676
>>>>>>> installbuilder_installer_10556.log
>>>>>>> 17/11/2021 14:11 4.329
>>>>>>> installbuilder_installer_11320.log
>>>>>>> 15/11/2021 21:48 4.676
>>>>>>> installbuilder_installer_11916.log
>>>>>>> 17/11/2021 14:11 4.676
>>>>>>> installbuilder_installer_12016.log
>>>>>>> 15/11/2021 14:54 2.078
>>>>>>> installbuilder_installer_13072.log
>>>>>>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>>>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>>>>>>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>>>>>>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>>>>>>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>>>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>>>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>>>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>>>> 08/07/2021 19:20 <DIR> Low
>>>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>>>> 31 File 602.138 byte
>>>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>>>
>>>>>>>
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>>>> priva di virus. www.avast.com
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>>>> <#m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>
>>>>>>> Il giorno mer 17 nov 2021 alle ore 12:30 Sandeep Thakkar <
>>>>>>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>>>>>>
>>>>>>>> Hi,
>>>>>>>>
>>>>>>>> Please do the following steps to help us debug:
>>>>>>>> 1. Launch the installer
>>>>>>>> 2. On the error windows, don't lick "OK". Instead, take CMD and
>>>>>>>> execute the getlocales.exe (the absolute path to it) and let us know the
>>>>>>>> output
>>>>>>>>
>>>>>>>> On Wed, Nov 17, 2021 at 4:24 PM PG Bug reporting form <
>>>>>>>> noreply@postgresql.org> wrote:
>>>>>>>>
>>>>>>>>> The following bug has been logged on the website:
>>>>>>>>>
>>>>>>>>> Bug reference: 17289
>>>>>>>>> Logged by: Giacomo Colonesi
>>>>>>>>> Email address: g.colonesi@gmail.com
>>>>>>>>> PostgreSQL version: 14.1
>>>>>>>>> Operating system: Windows 10
>>>>>>>>> Description:
>>>>>>>>>
>>>>>>>>> Hello, I downloaded the file "postgresql-14.1-1-windows-x64.exe"
>>>>>>>>> and
>>>>>>>>> executed it with administrator permission, after some time
>>>>>>>>> appeared an error
>>>>>>>>> alert saying:
>>>>>>>>>
>>>>>>>>> "There has been an error.
>>>>>>>>> Error running
>>>>>>>>>
>>>>>>>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installerccd88ccdd7\getlocales.exe
>>>>>>>>> : child killed: unknown signal"
>>>>>>>>>
>>>>>>>>> And then the installation wizard stopped working.
>>>>>>>>>
>>>>>>>>> These are the information about my pc:
>>>>>>>>> "C: \ Users \ gcolo> systeminfo
>>>>>>>>>
>>>>>>>>> Host name:
>>>>>>>>> DESKTOP-VC6L694
>>>>>>>>> OS name: Microsoft
>>>>>>>>> Windows 10 Home
>>>>>>>>> OS version: 10.0.19043
>>>>>>>>> N / A build 19043
>>>>>>>>> OS manufacturer: Microsoft
>>>>>>>>> Corporation
>>>>>>>>> OS Configuration: Standalone
>>>>>>>>> Workstation
>>>>>>>>> OS build type:
>>>>>>>>> Multiprocessor Free
>>>>>>>>> Registered owner: N / A
>>>>>>>>> Registered Organization: N / A
>>>>>>>>> Serial number:
>>>>>>>>> 00325-96509-69183-AAOEM
>>>>>>>>> Original installation date:
>>>>>>>>> 08/07/2021, 20:19:21
>>>>>>>>> System startup time:
>>>>>>>>> 11/15/2021, 21:41:11
>>>>>>>>> System manufacturer: HP
>>>>>>>>> System model: HP
>>>>>>>>> Pavilion Laptop 14-ce0xxx
>>>>>>>>> System type: x64-based
>>>>>>>>> PC
>>>>>>>>> Processor: 1
>>>>>>>>> processor (s) installed.
>>>>>>>>>
>>>>>>>>> [01]: Intel64 Family 6 Model 142
>>>>>>>>> Stepping 10 GenuineIntel ~ 1600 Mhz
>>>>>>>>> BIOS version: Insyde
>>>>>>>>> F.23, 25/12/2020
>>>>>>>>> Windows directory: C: \
>>>>>>>>> WINDOWS
>>>>>>>>> System directory: C: \
>>>>>>>>> WINDOWS \ system32
>>>>>>>>> Boot device: \ Device \
>>>>>>>>> HarddiskVolume1
>>>>>>>>> System locale: it;
>>>>>>>>> Italian (Italy)
>>>>>>>>> Local input settings: it;
>>>>>>>>> Italian (Italy)
>>>>>>>>> Time zone: (UTC + 01:
>>>>>>>>> 00) Amsterdam, Berlin, Bern, Rome, Stockholm,
>>>>>>>>> Vienna
>>>>>>>>> Total physical memory: 8,072 MB
>>>>>>>>> Physical memory available: 5,421 MB
>>>>>>>>> Virtual memory: maximum size: 9,352 MB
>>>>>>>>> Virtual memory: available: 6,623 MB
>>>>>>>>> Virtual memory: in use: 2,729 MB
>>>>>>>>> Page file locations: C: \
>>>>>>>>> pagefile.sys
>>>>>>>>> Domain: WORKGROUP
>>>>>>>>> Login server: \\
>>>>>>>>> DESKTOP-VC6L694
>>>>>>>>> Hotfixes: 10
>>>>>>>>> Hotfixes installed.
>>>>>>>>>
>>>>>>>>> [01]: KB5006365
>>>>>>>>>
>>>>>>>>> [02]: KB4562830
>>>>>>>>>
>>>>>>>>> [03]: KB4570334
>>>>>>>>>
>>>>>>>>> [04]: KB4577586
>>>>>>>>>
>>>>>>>>> [05]: KB4580325
>>>>>>>>>
>>>>>>>>> [06]: KB4586864
>>>>>>>>>
>>>>>>>>> [07]: KB5000736
>>>>>>>>>
>>>>>>>>> [08]: KB5007186
>>>>>>>>>
>>>>>>>>> [09]: KB5006753
>>>>>>>>>
>>>>>>>>> [10]: KB5005699
>>>>>>>>> Network cards: 3 NICs
>>>>>>>>> installed.
>>>>>>>>>
>>>>>>>>> [01]: Realtek RTL8821CE 802.11ac
>>>>>>>>> PCIe Adapter
>>>>>>>>>
>>>>>>>>> Connection Name: Wi-Fi
>>>>>>>>>
>>>>>>>>> DHCP enabled: Yes
>>>>>>>>>
>>>>>>>>> DHCP server: 192.168.1.1
>>>>>>>>>
>>>>>>>>> IP addresses
>>>>>>>>>
>>>>>>>>> [01]:
>>>>>>>>>
>>>>>>>>> [02]:
>>>>>>>>>
>>>>>>>>> [02]: Realtek PCIe GbE Family
>>>>>>>>> Controller
>>>>>>>>>
>>>>>>>>> Connection Name: Ethernet
>>>>>>>>>
>>>>>>>>> Status: Media disconnected
>>>>>>>>>
>>>>>>>>> [03]: Bluetooth Device (Personal
>>>>>>>>> Area Network)
>>>>>>>>>
>>>>>>>>> Connection Name: Bluetooth
>>>>>>>>> network connection
>>>>>>>>>
>>>>>>>>> Status: Media disconnected
>>>>>>>>> Hyper-V Requirements: Virtual
>>>>>>>>> Machine Monitoring Mode Extensions: Yes
>>>>>>>>>
>>>>>>>>> Virtualization enabled in firmware:
>>>>>>>>> No
>>>>>>>>>
>>>>>>>>> Second level address translation:
>>>>>>>>> Yes
>>>>>>>>>
>>>>>>>>> Data Execution Prevention
>>>>>>>>> Available: Yes"
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> If you need more information let me know it, thanks for your work.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Sandeep Thakkar
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>>>> priva di virus. www.avast.com
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>>>> <#m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Sandeep Thakkar
>>>>>
>>>>>
>>>>>
>>>
>>> --
>>> Sandeep Thakkar
>>>
>>>
>>>
>
> --
> Sandeep Thakkar
>
>
>
Attachments:
getlocales.exe-error.png (image/png, 14.5K) download
view image
* Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
@ 2021-11-23 14:36 Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
parent: Giacomo Colonesi <g.colonesi@gmail.com>
0 siblings, 2 replies; 12+ messages in thread
From: Sandeep Thakkar @ 2021-11-23 14:36 UTC (permalink / raw)
To: Giacomo Colonesi <g.colonesi@gmail.com>; +Cc: PostgreSQL mailing lists <pgsql-bugs@lists.postgresql.org>
Great! The getlocales.exe depends on the VCRUNTIME140.DLL which seems to be
missing and hence the error. The installer usually installs the vcredist at
the beginning itself, so I wonder what happened here. Meanwhile, can you
please download and install the vc_redist.x64.exe
<https://aka.ms/vs/17/release/vc_redist.x64.exe; first and then try running
the installer again in the usual way?
On Tue, Nov 23, 2021 at 7:54 PM Giacomo Colonesi <g.colonesi@gmail.com>
wrote:
> Ok, I've tried what you asked.
> - After the first command the installer windows appear and everything
> seems to work like a correct execution of postgresql-14.1-1-windows-x64.
> I have clicked next several times until the windows reporting the correct
> extraction/installation appeared and i clicked [Finish].
> - Then I wrote the second command and but I obtained another error message
> saying:
> "The code execution cannot continue because VCRUNTIME140.dll wasn't found.
> For resolving the problem, try to reinstall the program."
>
> I have attached the original error message at the email.
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
> priva di virus. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
> <#m_-495537670597320412_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> Il giorno mar 23 nov 2021 alle ore 13:20 Sandeep Thakkar <
> sandeep.thakkar@enterprisedb.com> ha scritto:
>
>> Thanks. The log doesn't contain the error message why the getlocales.exe
>> is not loading.
>>
>> Can you please execute the installer in extract only mode and execute the
>> getlocales.exe as mentioned below? The extract only mode will just extract
>> the binaries and not do anything else.
>>
>> C:\> postgresql-12.7-2-windows-x64.exe --extract-only 1 --prefix
>>> %TEMP%\pg-extract
>>> C:\> %TEMP%\pg-extract\installer\server\getlocales.exe
>>
>>
>>
>>
>>
>> On Tue, Nov 23, 2021 at 3:14 PM Giacomo Colonesi <g.colonesi@gmail.com>
>> wrote:
>>
>>> Ok here is the content of the last log file, I also attached the .log
>>> file at the email:
>>>
>>>
>>> Log started 11/23/2021 at 10:34:43
>>> Preferred installation mode : qt
>>> Trying to init installer in mode qt
>>> Mode qt successfully initialized
>>> Setting variable whoami from C:\WINDOWS\System32\whoami
>>> Script exit code: 0
>>>
>>> Script output:
>>> desktop-vc6l694\gcolo
>>>
>>> Script stderr:
>>>
>>>
>>> Executing C:\WINDOWS\System32\icacls
>>> "C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce"
>>> /inheritance:r
>>> Script exit code: 0
>>>
>>> Script output:
>>> file elaborato:
>>> C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce
>>> Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
>>>
>>> Script stderr:
>>>
>>>
>>> Executing C:\WINDOWS\System32\icacls
>>> "C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce" /T /Q
>>> /grant "desktop-vc6l694\gcolo:(OI)(CI)F"
>>> Script exit code: 0
>>>
>>> Script output:
>>> Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
>>>
>>> Script stderr:
>>>
>>>
>>> Executing C:\WINDOWS\System32\cscript //NoLogo
>>> "C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\prerun_checks.vbs"
>>> Script exit code: 0
>>>
>>> Script output:
>>> The scripting host appears to be functional.
>>>
>>> Script stderr:
>>>
>>>
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
>>> Directory. Setting variable iBaseDirectory to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Branding. Setting variable iBranding to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Version. Setting variable brandingVer to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Shortcuts. Setting variable iShortcut to empty value
>>> [10:34:53] Using branding: PostgreSQL 14
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> SB_Version. Setting variable sb_version to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> pgAdmin_Version. Setting variable pgadmin_version to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> CLT_Version. Setting variable clt_version to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
>>> Directory. Setting variable server_data_dir to empty value
>>> Executing
>>> C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce/temp_check_comspec.bat
>>>
>>> Script exit code: 0
>>>
>>> Script output:
>>> "test ok"
>>>
>>> Script stderr:
>>>
>>>
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
>>> Directory. Setting variable iDataDirectory to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
>>> Directory. Setting variable iBaseDirectory to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Service ID. Setting variable iServiceName to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Service Account. Setting variable iServiceAccount to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Super User. Setting variable iSuperuser to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Branding. Setting variable iBranding to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Version. Setting variable brandingVer to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> Shortcuts. Setting variable iShortcut to empty value
>>> Could not find registry key
>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>> DisableStackBuilder. Setting variable iDisableStackBuilder to empty value
>>> [10:34:54] Existing base directory:
>>> [10:34:54] Existing data directory:
>>> [10:34:54] Using branding: PostgreSQL 14
>>> [10:34:54] Using Super User: postgres and Service Account: NT
>>> AUTHORITY\NetworkService
>>> [10:34:54] Using Service Name: postgresql-x64-14
>>> Executing
>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
>>>
>>> Script exit code: unknown signal
>>>
>>> Script output:
>>>
>>>
>>> Script stderr:
>>> child killed: unknown signal
>>>
>>> Error running
>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
>>> : child killed: unknown signal
>>>
>>>
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>> priva di virus. www.avast.com
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>> <#m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>
>>> Il giorno mar 23 nov 2021 alle ore 10:28 Sandeep Thakkar <
>>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>>
>>>> In the earlier email you sent the list of files present in your %TEMP%
>>>> and I see "installbuilder_installer*" logs. You can send the latest created
>>>> one.
>>>>
>>>> On Tue, Nov 23, 2021 at 2:54 PM Giacomo Colonesi <g.colonesi@gmail.com>
>>>> wrote:
>>>>
>>>>> Sorry, but I'm not an expert with pc, where can I find the file you
>>>>> are interested in? And which is his name?
>>>>> I have read the EDBdocs at paragraph [9.1] which talks about
>>>>> installation log files, but in my "Temp" directory I cannot find a file
>>>>> called "install-postgresql.log".
>>>>> Thanks for all your time and patience.
>>>>> Anyway I attached to the email the error message I obtain every time I
>>>>> start the installer.
>>>>>
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>> priva di virus. www.avast.com
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>> <#m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>
>>>>> Il giorno lun 22 nov 2021 alle ore 10:50 Sandeep Thakkar <
>>>>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>>>>
>>>>>> Hmm.. That's strange. Can you please attach the installation log? It
>>>>>> may have some information which can help us debug
>>>>>>
>>>>>> On Thu, Nov 18, 2021 at 4:47 PM Giacomo Colonesi <
>>>>>> g.colonesi@gmail.com> wrote:
>>>>>>
>>>>>>> I have done what you asked, trying to execute "getlocales.exe"
>>>>>>> without closing the error windows, but inside the directory "Temp" there
>>>>>>> isn't a file called "postgresql_installer_8053911904".
>>>>>>>
>>>>>>> These are all the file inside the "Temp" directory:
>>>>>>>
>>>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>>>
>>>>>>> 17/11/2021 14:13 <DIR> .
>>>>>>> 17/11/2021 14:13 <DIR> ..
>>>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>>>> 17/11/2021 14:06 53 .ses
>>>>>>> 17/11/2021 14:12 0
>>>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>>>> 17/11/2021 12:43 0
>>>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>>>> 17/11/2021 12:41 0
>>>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>>>> 17/11/2021 12:41 0
>>>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>>>> 27/07/2021 13:09 <DIR>
>>>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>>>> 25/07/2021 15:39 <DIR>
>>>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>>>> 17/11/2021 12:41 0
>>>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>>>> 15/11/2021 14:54 17.728
>>>>>>> dd_vcredist_amd64_20211115145400.log
>>>>>>> 15/11/2021 14:54 229.636
>>>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>>>> 15/11/2021 14:54 245.610
>>>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>>>> 15/11/2021 14:54 12.765
>>>>>>> dd_vcredist_amd64_20211115145407.log
>>>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>>>> 02/09/2021 23:33 <DIR>
>>>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>>>> 17/11/2021 12:43 0
>>>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>>> %2fosgeo4w%2f
>>>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>>> %2fosgeo4w%2fv2%2f
>>>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>>>> 15/11/2021 21:31 4.676
>>>>>>> installbuilder_installer_10028.log
>>>>>>> 15/11/2021 21:39 4.676
>>>>>>> installbuilder_installer_10556.log
>>>>>>> 17/11/2021 14:11 4.329
>>>>>>> installbuilder_installer_11320.log
>>>>>>> 15/11/2021 21:48 4.676
>>>>>>> installbuilder_installer_11916.log
>>>>>>> 17/11/2021 14:11 4.676
>>>>>>> installbuilder_installer_12016.log
>>>>>>> 15/11/2021 14:54 2.078
>>>>>>> installbuilder_installer_13072.log
>>>>>>> 15/11/2021 21:35 4.676 installbuilder_installer_1324.log
>>>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_2020.log
>>>>>>> 15/11/2021 21:36 4.676 installbuilder_installer_4480.log
>>>>>>> 15/11/2021 22:06 4.676 installbuilder_installer_4776.log
>>>>>>> 16/11/2021 14:46 4.676 installbuilder_installer_6048.log
>>>>>>> 15/11/2021 21:44 4.676 installbuilder_installer_8332.log
>>>>>>> 17/11/2021 14:11 4.676 installbuilder_installer_9500.log
>>>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>>>> 08/07/2021 19:20 <DIR> Low
>>>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>>>> 31 File 602.138 byte
>>>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>>>
>>>>>>>
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>>>> priva di virus. www.avast.com
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>>>> <#m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>
>>>>>>> Il giorno mer 17 nov 2021 alle ore 14:27 Giacomo Colonesi <
>>>>>>> g.colonesi@gmail.com> ha scritto:
>>>>>>>
>>>>>>>> I have done what you asked, trying to execute "getlocales.exe"
>>>>>>>> without closing the error windows, but inside the directory "Temp" there
>>>>>>>> isn't a file called "postgresql_installer_8053911904".
>>>>>>>>
>>>>>>>> These are all the file inside the "Temp" directory:
>>>>>>>>
>>>>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>>>>
>>>>>>>> 17/11/2021 14:13 <DIR> .
>>>>>>>> 17/11/2021 14:13 <DIR> ..
>>>>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>>>>> 17/11/2021 14:06 53 .ses
>>>>>>>> 17/11/2021 14:12 0
>>>>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>>>>> 17/11/2021 12:43 0
>>>>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>>>>> 17/11/2021 12:41 0
>>>>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>>>>> 17/11/2021 12:41 0
>>>>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>>>>> 27/07/2021 13:09 <DIR>
>>>>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>>>>> 25/07/2021 15:39 <DIR>
>>>>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>>>>> 17/11/2021 12:41 0
>>>>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>>>>> 15/11/2021 14:54 17.728
>>>>>>>> dd_vcredist_amd64_20211115145400.log
>>>>>>>> 15/11/2021 14:54 229.636
>>>>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>>>>> 15/11/2021 14:54 245.610
>>>>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>>>>> 15/11/2021 14:54 12.765
>>>>>>>> dd_vcredist_amd64_20211115145407.log
>>>>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>>>>> 02/09/2021 23:33 <DIR>
>>>>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>>>>> 17/11/2021 12:43 0
>>>>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>>>> %2fosgeo4w%2f
>>>>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>>>> %2fosgeo4w%2fv2%2f
>>>>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>>>>> 15/11/2021 21:31 4.676
>>>>>>>> installbuilder_installer_10028.log
>>>>>>>> 15/11/2021 21:39 4.676
>>>>>>>> installbuilder_installer_10556.log
>>>>>>>> 17/11/2021 14:11 4.329
>>>>>>>> installbuilder_installer_11320.log
>>>>>>>> 15/11/2021 21:48 4.676
>>>>>>>> installbuilder_installer_11916.log
>>>>>>>> 17/11/2021 14:11 4.676
>>>>>>>> installbuilder_installer_12016.log
>>>>>>>> 15/11/2021 14:54 2.078
>>>>>>>> installbuilder_installer_13072.log
>>>>>>>> 15/11/2021 21:35 4.676
>>>>>>>> installbuilder_installer_1324.log
>>>>>>>> 15/11/2021 21:44 4.676
>>>>>>>> installbuilder_installer_2020.log
>>>>>>>> 15/11/2021 21:36 4.676
>>>>>>>> installbuilder_installer_4480.log
>>>>>>>> 15/11/2021 22:06 4.676
>>>>>>>> installbuilder_installer_4776.log
>>>>>>>> 16/11/2021 14:46 4.676
>>>>>>>> installbuilder_installer_6048.log
>>>>>>>> 15/11/2021 21:44 4.676
>>>>>>>> installbuilder_installer_8332.log
>>>>>>>> 17/11/2021 14:11 4.676
>>>>>>>> installbuilder_installer_9500.log
>>>>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>>>>> 08/07/2021 19:20 <DIR> Low
>>>>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>>>>> 31 File 602.138 byte
>>>>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>>>>
>>>>>>>>
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>>>>> priva di virus. www.avast.com
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>>>>> <#m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>
>>>>>>>> Il giorno mer 17 nov 2021 alle ore 12:30 Sandeep Thakkar <
>>>>>>>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>>>>>>>
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> Please do the following steps to help us debug:
>>>>>>>>> 1. Launch the installer
>>>>>>>>> 2. On the error windows, don't lick "OK". Instead, take CMD and
>>>>>>>>> execute the getlocales.exe (the absolute path to it) and let us know the
>>>>>>>>> output
>>>>>>>>>
>>>>>>>>> On Wed, Nov 17, 2021 at 4:24 PM PG Bug reporting form <
>>>>>>>>> noreply@postgresql.org> wrote:
>>>>>>>>>
>>>>>>>>>> The following bug has been logged on the website:
>>>>>>>>>>
>>>>>>>>>> Bug reference: 17289
>>>>>>>>>> Logged by: Giacomo Colonesi
>>>>>>>>>> Email address: g.colonesi@gmail.com
>>>>>>>>>> PostgreSQL version: 14.1
>>>>>>>>>> Operating system: Windows 10
>>>>>>>>>> Description:
>>>>>>>>>>
>>>>>>>>>> Hello, I downloaded the file "postgresql-14.1-1-windows-x64.exe"
>>>>>>>>>> and
>>>>>>>>>> executed it with administrator permission, after some time
>>>>>>>>>> appeared an error
>>>>>>>>>> alert saying:
>>>>>>>>>>
>>>>>>>>>> "There has been an error.
>>>>>>>>>> Error running
>>>>>>>>>>
>>>>>>>>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installerccd88ccdd7\getlocales.exe
>>>>>>>>>> : child killed: unknown signal"
>>>>>>>>>>
>>>>>>>>>> And then the installation wizard stopped working.
>>>>>>>>>>
>>>>>>>>>> These are the information about my pc:
>>>>>>>>>> "C: \ Users \ gcolo> systeminfo
>>>>>>>>>>
>>>>>>>>>> Host name:
>>>>>>>>>> DESKTOP-VC6L694
>>>>>>>>>> OS name: Microsoft
>>>>>>>>>> Windows 10 Home
>>>>>>>>>> OS version:
>>>>>>>>>> 10.0.19043 N / A build 19043
>>>>>>>>>> OS manufacturer: Microsoft
>>>>>>>>>> Corporation
>>>>>>>>>> OS Configuration:
>>>>>>>>>> Standalone Workstation
>>>>>>>>>> OS build type:
>>>>>>>>>> Multiprocessor Free
>>>>>>>>>> Registered owner: N / A
>>>>>>>>>> Registered Organization: N / A
>>>>>>>>>> Serial number:
>>>>>>>>>> 00325-96509-69183-AAOEM
>>>>>>>>>> Original installation date:
>>>>>>>>>> 08/07/2021, 20:19:21
>>>>>>>>>> System startup time:
>>>>>>>>>> 11/15/2021, 21:41:11
>>>>>>>>>> System manufacturer: HP
>>>>>>>>>> System model: HP
>>>>>>>>>> Pavilion Laptop 14-ce0xxx
>>>>>>>>>> System type: x64-based
>>>>>>>>>> PC
>>>>>>>>>> Processor: 1
>>>>>>>>>> processor (s) installed.
>>>>>>>>>>
>>>>>>>>>> [01]: Intel64 Family 6 Model 142
>>>>>>>>>> Stepping 10 GenuineIntel ~ 1600 Mhz
>>>>>>>>>> BIOS version: Insyde
>>>>>>>>>> F.23, 25/12/2020
>>>>>>>>>> Windows directory: C: \
>>>>>>>>>> WINDOWS
>>>>>>>>>> System directory: C: \
>>>>>>>>>> WINDOWS \ system32
>>>>>>>>>> Boot device: \ Device
>>>>>>>>>> \ HarddiskVolume1
>>>>>>>>>> System locale: it;
>>>>>>>>>> Italian (Italy)
>>>>>>>>>> Local input settings: it;
>>>>>>>>>> Italian (Italy)
>>>>>>>>>> Time zone: (UTC +
>>>>>>>>>> 01: 00) Amsterdam, Berlin, Bern, Rome, Stockholm,
>>>>>>>>>> Vienna
>>>>>>>>>> Total physical memory: 8,072 MB
>>>>>>>>>> Physical memory available: 5,421 MB
>>>>>>>>>> Virtual memory: maximum size: 9,352 MB
>>>>>>>>>> Virtual memory: available: 6,623 MB
>>>>>>>>>> Virtual memory: in use: 2,729 MB
>>>>>>>>>> Page file locations: C: \
>>>>>>>>>> pagefile.sys
>>>>>>>>>> Domain: WORKGROUP
>>>>>>>>>> Login server: \\
>>>>>>>>>> DESKTOP-VC6L694
>>>>>>>>>> Hotfixes: 10
>>>>>>>>>> Hotfixes installed.
>>>>>>>>>>
>>>>>>>>>> [01]: KB5006365
>>>>>>>>>>
>>>>>>>>>> [02]: KB4562830
>>>>>>>>>>
>>>>>>>>>> [03]: KB4570334
>>>>>>>>>>
>>>>>>>>>> [04]: KB4577586
>>>>>>>>>>
>>>>>>>>>> [05]: KB4580325
>>>>>>>>>>
>>>>>>>>>> [06]: KB4586864
>>>>>>>>>>
>>>>>>>>>> [07]: KB5000736
>>>>>>>>>>
>>>>>>>>>> [08]: KB5007186
>>>>>>>>>>
>>>>>>>>>> [09]: KB5006753
>>>>>>>>>>
>>>>>>>>>> [10]: KB5005699
>>>>>>>>>> Network cards: 3 NICs
>>>>>>>>>> installed.
>>>>>>>>>>
>>>>>>>>>> [01]: Realtek RTL8821CE 802.11ac
>>>>>>>>>> PCIe Adapter
>>>>>>>>>>
>>>>>>>>>> Connection Name: Wi-Fi
>>>>>>>>>>
>>>>>>>>>> DHCP enabled: Yes
>>>>>>>>>>
>>>>>>>>>> DHCP server: 192.168.1.1
>>>>>>>>>>
>>>>>>>>>> IP addresses
>>>>>>>>>>
>>>>>>>>>> [01]:
>>>>>>>>>>
>>>>>>>>>> [02]:
>>>>>>>>>>
>>>>>>>>>> [02]: Realtek PCIe GbE Family
>>>>>>>>>> Controller
>>>>>>>>>>
>>>>>>>>>> Connection Name: Ethernet
>>>>>>>>>>
>>>>>>>>>> Status: Media disconnected
>>>>>>>>>>
>>>>>>>>>> [03]: Bluetooth Device (Personal
>>>>>>>>>> Area Network)
>>>>>>>>>>
>>>>>>>>>> Connection Name: Bluetooth
>>>>>>>>>> network connection
>>>>>>>>>>
>>>>>>>>>> Status: Media disconnected
>>>>>>>>>> Hyper-V Requirements: Virtual
>>>>>>>>>> Machine Monitoring Mode Extensions: Yes
>>>>>>>>>>
>>>>>>>>>> Virtualization enabled in firmware:
>>>>>>>>>> No
>>>>>>>>>>
>>>>>>>>>> Second level address translation:
>>>>>>>>>> Yes
>>>>>>>>>>
>>>>>>>>>> Data Execution Prevention
>>>>>>>>>> Available: Yes"
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> If you need more information let me know it, thanks for your work.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Sandeep Thakkar
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>>>>> priva di virus. www.avast.com
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>>>>> <#m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Sandeep Thakkar
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>> --
>>>> Sandeep Thakkar
>>>>
>>>>
>>>>
>>
>> --
>> Sandeep Thakkar
>>
>>
>>
--
Sandeep Thakkar
^ permalink raw reply [nested|flat] 12+ messages in thread
* Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
@ 2021-11-23 15:24 Giacomo Colonesi <g.colonesi@gmail.com>
parent: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
1 sibling, 0 replies; 12+ messages in thread
From: Giacomo Colonesi @ 2021-11-23 15:24 UTC (permalink / raw)
To: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>; +Cc: pgsql-bugs@lists.postgresql.org
Everything is working now, I have installed Postgresql correctly.
Thank you very much for your time and patience, have a nice day.
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
Mail
priva di virus. www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
Il giorno mar 23 nov 2021 alle ore 15:36 Sandeep Thakkar <
sandeep.thakkar@enterprisedb.com> ha scritto:
> Great! The getlocales.exe depends on the VCRUNTIME140.DLL which seems to
> be missing and hence the error. The installer usually installs the vcredist
> at the beginning itself, so I wonder what happened here. Meanwhile, can you
> please download and install the vc_redist.x64.exe
> <https://aka.ms/vs/17/release/vc_redist.x64.exe; first and then try
> running the installer again in the usual way?
>
> On Tue, Nov 23, 2021 at 7:54 PM Giacomo Colonesi <g.colonesi@gmail.com>
> wrote:
>
>> Ok, I've tried what you asked.
>> - After the first command the installer windows appear and everything
>> seems to work like a correct execution of postgresql-14.1-1-windows-x64.
>> I have clicked next several times until the windows reporting the correct
>> extraction/installation appeared and i clicked [Finish].
>> - Then I wrote the second command and but I obtained another error
>> message saying:
>> "The code execution cannot continue because VCRUNTIME140.dll wasn't
>> found. For resolving the problem, try to reinstall the program."
>>
>> I have attached the original error message at the email.
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>> priva di virus. www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>> <#m_-5484400194696456824_m_-495537670597320412_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> Il giorno mar 23 nov 2021 alle ore 13:20 Sandeep Thakkar <
>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>
>>> Thanks. The log doesn't contain the error message why the getlocales.exe
>>> is not loading.
>>>
>>> Can you please execute the installer in extract only mode and execute
>>> the getlocales.exe as mentioned below? The extract only mode will just
>>> extract the binaries and not do anything else.
>>>
>>> C:\> postgresql-12.7-2-windows-x64.exe --extract-only 1 --prefix
>>>> %TEMP%\pg-extract
>>>> C:\> %TEMP%\pg-extract\installer\server\getlocales.exe
>>>
>>>
>>>
>>>
>>>
>>> On Tue, Nov 23, 2021 at 3:14 PM Giacomo Colonesi <g.colonesi@gmail.com>
>>> wrote:
>>>
>>>> Ok here is the content of the last log file, I also attached the .log
>>>> file at the email:
>>>>
>>>>
>>>> Log started 11/23/2021 at 10:34:43
>>>> Preferred installation mode : qt
>>>> Trying to init installer in mode qt
>>>> Mode qt successfully initialized
>>>> Setting variable whoami from C:\WINDOWS\System32\whoami
>>>> Script exit code: 0
>>>>
>>>> Script output:
>>>> desktop-vc6l694\gcolo
>>>>
>>>> Script stderr:
>>>>
>>>>
>>>> Executing C:\WINDOWS\System32\icacls
>>>> "C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce"
>>>> /inheritance:r
>>>> Script exit code: 0
>>>>
>>>> Script output:
>>>> file elaborato:
>>>> C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce
>>>> Elaborazione completata per 1 file. Elaborazione non riuscita per 0 file
>>>>
>>>> Script stderr:
>>>>
>>>>
>>>> Executing C:\WINDOWS\System32\icacls
>>>> "C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce" /T /Q
>>>> /grant "desktop-vc6l694\gcolo:(OI)(CI)F"
>>>> Script exit code: 0
>>>>
>>>> Script output:
>>>> Elaborazione completata per 1 file. Elaborazione non riuscita per 0
>>>> file
>>>>
>>>> Script stderr:
>>>>
>>>>
>>>> Executing C:\WINDOWS\System32\cscript //NoLogo
>>>> "C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\prerun_checks.vbs"
>>>> Script exit code: 0
>>>>
>>>> Script output:
>>>> The scripting host appears to be functional.
>>>>
>>>> Script stderr:
>>>>
>>>>
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
>>>> Directory. Setting variable iBaseDirectory to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> Branding. Setting variable iBranding to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> Version. Setting variable brandingVer to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> Shortcuts. Setting variable iShortcut to empty value
>>>> [10:34:53] Using branding: PostgreSQL 14
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> SB_Version. Setting variable sb_version to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> pgAdmin_Version. Setting variable pgadmin_version to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> CLT_Version. Setting variable clt_version to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
>>>> Directory. Setting variable server_data_dir to empty value
>>>> Executing
>>>> C:\Users\gcolo\AppData\Local\Temp/postgresql_installer_6b9ead61ce/temp_check_comspec.bat
>>>>
>>>> Script exit code: 0
>>>>
>>>> Script output:
>>>> "test ok"
>>>>
>>>> Script stderr:
>>>>
>>>>
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Data
>>>> Directory. Setting variable iDataDirectory to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14 Base
>>>> Directory. Setting variable iBaseDirectory to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> Service ID. Setting variable iServiceName to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> Service Account. Setting variable iServiceAccount to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> Super User. Setting variable iSuperuser to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> Branding. Setting variable iBranding to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> Version. Setting variable brandingVer to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> Shortcuts. Setting variable iShortcut to empty value
>>>> Could not find registry key
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-14
>>>> DisableStackBuilder. Setting variable iDisableStackBuilder to empty value
>>>> [10:34:54] Existing base directory:
>>>> [10:34:54] Existing data directory:
>>>> [10:34:54] Using branding: PostgreSQL 14
>>>> [10:34:54] Using Super User: postgres and Service Account: NT
>>>> AUTHORITY\NetworkService
>>>> [10:34:54] Using Service Name: postgresql-x64-14
>>>> Executing
>>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
>>>>
>>>> Script exit code: unknown signal
>>>>
>>>> Script output:
>>>>
>>>>
>>>> Script stderr:
>>>> child killed: unknown signal
>>>>
>>>> Error running
>>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installer_6b9ead61ce\getlocales.exe
>>>> : child killed: unknown signal
>>>>
>>>>
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>> priva di virus. www.avast.com
>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>> <#m_-5484400194696456824_m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>
>>>> Il giorno mar 23 nov 2021 alle ore 10:28 Sandeep Thakkar <
>>>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>>>
>>>>> In the earlier email you sent the list of files present in your %TEMP%
>>>>> and I see "installbuilder_installer*" logs. You can send the latest created
>>>>> one.
>>>>>
>>>>> On Tue, Nov 23, 2021 at 2:54 PM Giacomo Colonesi <g.colonesi@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Sorry, but I'm not an expert with pc, where can I find the file you
>>>>>> are interested in? And which is his name?
>>>>>> I have read the EDBdocs at paragraph [9.1] which talks about
>>>>>> installation log files, but in my "Temp" directory I cannot find a file
>>>>>> called "install-postgresql.log".
>>>>>> Thanks for all your time and patience.
>>>>>> Anyway I attached to the email the error message I obtain every time
>>>>>> I start the installer.
>>>>>>
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>>> priva di virus. www.avast.com
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>>> <#m_-5484400194696456824_m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>
>>>>>> Il giorno lun 22 nov 2021 alle ore 10:50 Sandeep Thakkar <
>>>>>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>>>>>
>>>>>>> Hmm.. That's strange. Can you please attach the installation log? It
>>>>>>> may have some information which can help us debug
>>>>>>>
>>>>>>> On Thu, Nov 18, 2021 at 4:47 PM Giacomo Colonesi <
>>>>>>> g.colonesi@gmail.com> wrote:
>>>>>>>
>>>>>>>> I have done what you asked, trying to execute "getlocales.exe"
>>>>>>>> without closing the error windows, but inside the directory "Temp" there
>>>>>>>> isn't a file called "postgresql_installer_8053911904".
>>>>>>>>
>>>>>>>> These are all the file inside the "Temp" directory:
>>>>>>>>
>>>>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>>>>
>>>>>>>> 17/11/2021 14:13 <DIR> .
>>>>>>>> 17/11/2021 14:13 <DIR> ..
>>>>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>>>>> 17/11/2021 14:06 53 .ses
>>>>>>>> 17/11/2021 14:12 0
>>>>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>>>>> 17/11/2021 12:43 0
>>>>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>>>>> 17/11/2021 12:41 0
>>>>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>>>>> 17/11/2021 12:41 0
>>>>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>>>>> 27/07/2021 13:09 <DIR>
>>>>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>>>>> 25/07/2021 15:39 <DIR>
>>>>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>>>>> 17/11/2021 12:41 0
>>>>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>>>>> 15/11/2021 14:54 17.728
>>>>>>>> dd_vcredist_amd64_20211115145400.log
>>>>>>>> 15/11/2021 14:54 229.636
>>>>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>>>>> 15/11/2021 14:54 245.610
>>>>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>>>>> 15/11/2021 14:54 12.765
>>>>>>>> dd_vcredist_amd64_20211115145407.log
>>>>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>>>>> 02/09/2021 23:33 <DIR>
>>>>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>>>>> 17/11/2021 12:43 0
>>>>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>>>> %2fosgeo4w%2f
>>>>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%2fdownload.osgeo.org
>>>>>>>> %2fosgeo4w%2fv2%2f
>>>>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>>>>> 15/11/2021 21:31 4.676
>>>>>>>> installbuilder_installer_10028.log
>>>>>>>> 15/11/2021 21:39 4.676
>>>>>>>> installbuilder_installer_10556.log
>>>>>>>> 17/11/2021 14:11 4.329
>>>>>>>> installbuilder_installer_11320.log
>>>>>>>> 15/11/2021 21:48 4.676
>>>>>>>> installbuilder_installer_11916.log
>>>>>>>> 17/11/2021 14:11 4.676
>>>>>>>> installbuilder_installer_12016.log
>>>>>>>> 15/11/2021 14:54 2.078
>>>>>>>> installbuilder_installer_13072.log
>>>>>>>> 15/11/2021 21:35 4.676
>>>>>>>> installbuilder_installer_1324.log
>>>>>>>> 15/11/2021 21:44 4.676
>>>>>>>> installbuilder_installer_2020.log
>>>>>>>> 15/11/2021 21:36 4.676
>>>>>>>> installbuilder_installer_4480.log
>>>>>>>> 15/11/2021 22:06 4.676
>>>>>>>> installbuilder_installer_4776.log
>>>>>>>> 16/11/2021 14:46 4.676
>>>>>>>> installbuilder_installer_6048.log
>>>>>>>> 15/11/2021 21:44 4.676
>>>>>>>> installbuilder_installer_8332.log
>>>>>>>> 17/11/2021 14:11 4.676
>>>>>>>> installbuilder_installer_9500.log
>>>>>>>> 15/11/2021 22:28 4.676 installbuilder_installer_960.log
>>>>>>>> 16/11/2021 10:13 4.676 installbuilder_installer_988.log
>>>>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>>>>> 08/07/2021 19:20 <DIR> Low
>>>>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>>>>> 31 File 602.138 byte
>>>>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>>>>
>>>>>>>>
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>>>>> priva di virus. www.avast.com
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>>>>> <#m_-5484400194696456824_m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>
>>>>>>>> Il giorno mer 17 nov 2021 alle ore 14:27 Giacomo Colonesi <
>>>>>>>> g.colonesi@gmail.com> ha scritto:
>>>>>>>>
>>>>>>>>> I have done what you asked, trying to execute "getlocales.exe"
>>>>>>>>> without closing the error windows, but inside the directory "Temp" there
>>>>>>>>> isn't a file called "postgresql_installer_8053911904".
>>>>>>>>>
>>>>>>>>> These are all the file inside the "Temp" directory:
>>>>>>>>>
>>>>>>>>> "Directory di C:\Users\gcolo\AppData\Local\Temp
>>>>>>>>>
>>>>>>>>> 17/11/2021 14:13 <DIR> .
>>>>>>>>> 17/11/2021 14:13 <DIR> ..
>>>>>>>>> 17/11/2021 14:11 <DIR> .installbuilder
>>>>>>>>> 17/11/2021 14:06 53 .ses
>>>>>>>>> 17/11/2021 14:12 0
>>>>>>>>> 61f560b8-7829-46a9-af43-8fd1977836ba.tmp
>>>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>>>> 72DFDBBA-6DA5-49E2-AAF3-106DFCD42167
>>>>>>>>> 17/11/2021 12:43 0
>>>>>>>>> 79db8279-8797-4b24-a2ed-3badd38ea718.tmp
>>>>>>>>> 17/11/2021 12:41 0
>>>>>>>>> 9fe14a76-c681-4452-bd1f-2f4c6a14fd11.tmp
>>>>>>>>> 14/07/2021 15:20 <DIR> acrocef_low
>>>>>>>>> 22/07/2021 09:52 <DIR> acrord32_sbx
>>>>>>>>> 19/07/2021 00:24 <DIR> acrord32_super_sbx
>>>>>>>>> 08/07/2021 19:26 <DIR> ActivityVisualCache
>>>>>>>>> 22/07/2021 09:52 <DIR> Adobe_ADMLogs
>>>>>>>>> 22/07/2021 09:52 <DIR> AI_EXTUI_BIN_11132
>>>>>>>>> 02/09/2021 23:33 <DIR> AI_EXTUI_BIN_14636
>>>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>>>> appInsights-nodeAIF-444c3af9-8e69-4462-ab49-4191e6ad1916
>>>>>>>>> 15/11/2021 22:40 <DIR>
>>>>>>>>> appInsights-nodeAIF-d9b70cd4-b9f9-4d70-929b-a071c400b217
>>>>>>>>> 12/07/2021 14:48 <DIR> BCLTMP
>>>>>>>>> 17/11/2021 12:45 <DIR> BRL0000251c
>>>>>>>>> 17/11/2021 14:11 <DIR> BRL00002c38
>>>>>>>>> 17/11/2021 12:41 0
>>>>>>>>> c1e10251-30a1-4356-820e-e2bf471a5d9d.tmp
>>>>>>>>> 27/07/2021 13:09 <DIR>
>>>>>>>>> C6F75EEB-24EE-43AB-B9B0-E85C21C7A948
>>>>>>>>> 25/07/2021 15:39 <DIR>
>>>>>>>>> CC3B104E-7AD7-45DC-B110-978E5DBD1AB0
>>>>>>>>> 17/11/2021 12:41 13.710 cv_debug.log
>>>>>>>>> 17/11/2021 12:41 0
>>>>>>>>> d1a8fb54-c620-468b-87fa-454e4ff997b9.tmp
>>>>>>>>> 15/11/2021 14:54 17.728
>>>>>>>>> dd_vcredist_amd64_20211115145400.log
>>>>>>>>> 15/11/2021 14:54 229.636
>>>>>>>>> dd_vcredist_amd64_20211115145400_000_vcRuntimeMinimum_x64.log
>>>>>>>>> 15/11/2021 14:54 245.610
>>>>>>>>> dd_vcredist_amd64_20211115145400_001_vcRuntimeAdditional_x64.log
>>>>>>>>> 15/11/2021 14:54 12.765
>>>>>>>>> dd_vcredist_amd64_20211115145407.log
>>>>>>>>> 12/07/2021 14:22 <DIR> Diagnostics
>>>>>>>>> 02/09/2021 23:33 <DIR>
>>>>>>>>> ED444D75-E575-4049-89EF-89F377B6E744
>>>>>>>>> 17/11/2021 11:23 <DIR> edge_BITS_1932_1413970468
>>>>>>>>> 17/11/2021 12:43 0
>>>>>>>>> f0beb9ab-8b0d-4258-8c6f-023ed7627e8a.tmp
>>>>>>>>> 11/08/2021 08:49 <DIR> hsperfdata_gcolo
>>>>>>>>> 15/11/2021 22:14 <DIR> http%3a%2f%
>>>>>>>>> 2fdownload.osgeo.org%2fosgeo4w%2f
>>>>>>>>> 15/11/2021 14:56 <DIR> http%3a%2f%
>>>>>>>>> 2fdownload.osgeo.org%2fosgeo4w%2fv2%2f
>>>>>>>>> 15/11/2021 14:47 162 installbuilder_installer.log
>>>>>>>>> 15/11/2021 21:31 4.676
>>>>>>>>> installbuilder_installer_10028.log
>>>>>>>>> 15/11/2021 21:39 4.676
>>>>>>>>> installbuilder_installer_10556.log
>>>>>>>>> 17/11/2021 14:11 4.329
>>>>>>>>> installbuilder_installer_11320.log
>>>>>>>>> 15/11/2021 21:48 4.676
>>>>>>>>> installbuilder_installer_11916.log
>>>>>>>>> 17/11/2021 14:11 4.676
>>>>>>>>> installbuilder_installer_12016.log
>>>>>>>>> 15/11/2021 14:54 2.078
>>>>>>>>> installbuilder_installer_13072.log
>>>>>>>>> 15/11/2021 21:35 4.676
>>>>>>>>> installbuilder_installer_1324.log
>>>>>>>>> 15/11/2021 21:44 4.676
>>>>>>>>> installbuilder_installer_2020.log
>>>>>>>>> 15/11/2021 21:36 4.676
>>>>>>>>> installbuilder_installer_4480.log
>>>>>>>>> 15/11/2021 22:06 4.676
>>>>>>>>> installbuilder_installer_4776.log
>>>>>>>>> 16/11/2021 14:46 4.676
>>>>>>>>> installbuilder_installer_6048.log
>>>>>>>>> 15/11/2021 21:44 4.676
>>>>>>>>> installbuilder_installer_8332.log
>>>>>>>>> 17/11/2021 14:11 4.676
>>>>>>>>> installbuilder_installer_9500.log
>>>>>>>>> 15/11/2021 22:28 4.676
>>>>>>>>> installbuilder_installer_960.log
>>>>>>>>> 16/11/2021 10:13 4.676
>>>>>>>>> installbuilder_installer_988.log
>>>>>>>>> 02/09/2021 23:33 <DIR> jarfscachegcolo
>>>>>>>>> 02/09/2021 23:33 <DIR> jna-98182102
>>>>>>>>> 08/07/2021 19:20 <DIR> Low
>>>>>>>>> 17/11/2021 12:38 <DIR> MicroThemePackDir
>>>>>>>>> 11/10/2021 13:49 <DIR> msdt
>>>>>>>>> 15/11/2021 21:29 4.021 msedge_installer.log
>>>>>>>>> 02/09/2021 23:33 <DIR> MTGAinstall
>>>>>>>>> 12/07/2021 14:22 <DIR> PhotoCache
>>>>>>>>> 22/07/2021 09:52 <DIR> scoped_dir6412_1023783109
>>>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>>>> SDIAG_00a17a02-2105-4b82-94c3-c9f74bdfe318
>>>>>>>>> 03/11/2021 11:16 <DIR>
>>>>>>>>> SDIAG_1c825868-d3fe-4531-b8bc-57d5f0e9e940
>>>>>>>>> 15/11/2021 14:46 9.371 StructuredQuery.log
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E03.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E26.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E27.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E39.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4A.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E4C.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E5C.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD3E6D.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD3F98.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD3FD9.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD3FEB.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD3FFC.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4126.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4252.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4253.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD42D3.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD42F4.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD43C1.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD43F2.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4442.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4463.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4502.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4533.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4544.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD46BD.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD475B.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD47AB.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4878.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4A01.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4BE7.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4D41.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4E1E.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9E.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD4E9F.tmp
>>>>>>>>> 12/07/2021 14:22 <DIR> TCD5066.tmp
>>>>>>>>> 16/11/2021 23:06 1.887 TP_CDCF.tmp
>>>>>>>>> 02/11/2021 16:32 <DIR> vscode-typescript
>>>>>>>>> 25/07/2021 17:11 <DIR> WinSAT
>>>>>>>>> 08/07/2021 19:33 <DIR> Wizards Of The Coast
>>>>>>>>> 09/07/2021 14:57 <DIR> _avast_
>>>>>>>>> 31 File 602.138 byte
>>>>>>>>> 73 Directory 249.535.361.024 byte disponibili"
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>>>>>> priva di virus. www.avast.com
>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>>>>>> <#m_-5484400194696456824_m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>
>>>>>>>>> Il giorno mer 17 nov 2021 alle ore 12:30 Sandeep Thakkar <
>>>>>>>>> sandeep.thakkar@enterprisedb.com> ha scritto:
>>>>>>>>>
>>>>>>>>>> Hi,
>>>>>>>>>>
>>>>>>>>>> Please do the following steps to help us debug:
>>>>>>>>>> 1. Launch the installer
>>>>>>>>>> 2. On the error windows, don't lick "OK". Instead, take CMD and
>>>>>>>>>> execute the getlocales.exe (the absolute path to it) and let us know the
>>>>>>>>>> output
>>>>>>>>>>
>>>>>>>>>> On Wed, Nov 17, 2021 at 4:24 PM PG Bug reporting form <
>>>>>>>>>> noreply@postgresql.org> wrote:
>>>>>>>>>>
>>>>>>>>>>> The following bug has been logged on the website:
>>>>>>>>>>>
>>>>>>>>>>> Bug reference: 17289
>>>>>>>>>>> Logged by: Giacomo Colonesi
>>>>>>>>>>> Email address: g.colonesi@gmail.com
>>>>>>>>>>> PostgreSQL version: 14.1
>>>>>>>>>>> Operating system: Windows 10
>>>>>>>>>>> Description:
>>>>>>>>>>>
>>>>>>>>>>> Hello, I downloaded the file "postgresql-14.1-1-windows-x64.exe"
>>>>>>>>>>> and
>>>>>>>>>>> executed it with administrator permission, after some time
>>>>>>>>>>> appeared an error
>>>>>>>>>>> alert saying:
>>>>>>>>>>>
>>>>>>>>>>> "There has been an error.
>>>>>>>>>>> Error running
>>>>>>>>>>>
>>>>>>>>>>> C:\Users\gcolo\AppData\Local\Temp\postgresql_installerccd88ccdd7\getlocales.exe
>>>>>>>>>>> : child killed: unknown signal"
>>>>>>>>>>>
>>>>>>>>>>> And then the installation wizard stopped working.
>>>>>>>>>>>
>>>>>>>>>>> These are the information about my pc:
>>>>>>>>>>> "C: \ Users \ gcolo> systeminfo
>>>>>>>>>>>
>>>>>>>>>>> Host name:
>>>>>>>>>>> DESKTOP-VC6L694
>>>>>>>>>>> OS name:
>>>>>>>>>>> Microsoft Windows 10 Home
>>>>>>>>>>> OS version:
>>>>>>>>>>> 10.0.19043 N / A build 19043
>>>>>>>>>>> OS manufacturer:
>>>>>>>>>>> Microsoft Corporation
>>>>>>>>>>> OS Configuration:
>>>>>>>>>>> Standalone Workstation
>>>>>>>>>>> OS build type:
>>>>>>>>>>> Multiprocessor Free
>>>>>>>>>>> Registered owner: N / A
>>>>>>>>>>> Registered Organization: N / A
>>>>>>>>>>> Serial number:
>>>>>>>>>>> 00325-96509-69183-AAOEM
>>>>>>>>>>> Original installation date:
>>>>>>>>>>> 08/07/2021, 20:19:21
>>>>>>>>>>> System startup time:
>>>>>>>>>>> 11/15/2021, 21:41:11
>>>>>>>>>>> System manufacturer: HP
>>>>>>>>>>> System model: HP
>>>>>>>>>>> Pavilion Laptop 14-ce0xxx
>>>>>>>>>>> System type:
>>>>>>>>>>> x64-based PC
>>>>>>>>>>> Processor: 1
>>>>>>>>>>> processor (s) installed.
>>>>>>>>>>>
>>>>>>>>>>> [01]: Intel64 Family 6 Model 142
>>>>>>>>>>> Stepping 10 GenuineIntel ~ 1600 Mhz
>>>>>>>>>>> BIOS version: Insyde
>>>>>>>>>>> F.23, 25/12/2020
>>>>>>>>>>> Windows directory: C: \
>>>>>>>>>>> WINDOWS
>>>>>>>>>>> System directory: C: \
>>>>>>>>>>> WINDOWS \ system32
>>>>>>>>>>> Boot device: \ Device
>>>>>>>>>>> \ HarddiskVolume1
>>>>>>>>>>> System locale: it;
>>>>>>>>>>> Italian (Italy)
>>>>>>>>>>> Local input settings: it;
>>>>>>>>>>> Italian (Italy)
>>>>>>>>>>> Time zone: (UTC +
>>>>>>>>>>> 01: 00) Amsterdam, Berlin, Bern, Rome, Stockholm,
>>>>>>>>>>> Vienna
>>>>>>>>>>> Total physical memory: 8,072 MB
>>>>>>>>>>> Physical memory available: 5,421 MB
>>>>>>>>>>> Virtual memory: maximum size: 9,352 MB
>>>>>>>>>>> Virtual memory: available: 6,623 MB
>>>>>>>>>>> Virtual memory: in use: 2,729 MB
>>>>>>>>>>> Page file locations: C: \
>>>>>>>>>>> pagefile.sys
>>>>>>>>>>> Domain: WORKGROUP
>>>>>>>>>>> Login server: \\
>>>>>>>>>>> DESKTOP-VC6L694
>>>>>>>>>>> Hotfixes: 10
>>>>>>>>>>> Hotfixes installed.
>>>>>>>>>>>
>>>>>>>>>>> [01]: KB5006365
>>>>>>>>>>>
>>>>>>>>>>> [02]: KB4562830
>>>>>>>>>>>
>>>>>>>>>>> [03]: KB4570334
>>>>>>>>>>>
>>>>>>>>>>> [04]: KB4577586
>>>>>>>>>>>
>>>>>>>>>>> [05]: KB4580325
>>>>>>>>>>>
>>>>>>>>>>> [06]: KB4586864
>>>>>>>>>>>
>>>>>>>>>>> [07]: KB5000736
>>>>>>>>>>>
>>>>>>>>>>> [08]: KB5007186
>>>>>>>>>>>
>>>>>>>>>>> [09]: KB5006753
>>>>>>>>>>>
>>>>>>>>>>> [10]: KB5005699
>>>>>>>>>>> Network cards: 3 NICs
>>>>>>>>>>> installed.
>>>>>>>>>>>
>>>>>>>>>>> [01]: Realtek RTL8821CE 802.11ac
>>>>>>>>>>> PCIe Adapter
>>>>>>>>>>>
>>>>>>>>>>> Connection Name: Wi-Fi
>>>>>>>>>>>
>>>>>>>>>>> DHCP enabled: Yes
>>>>>>>>>>>
>>>>>>>>>>> DHCP server: 192.168.1.1
>>>>>>>>>>>
>>>>>>>>>>> IP addresses
>>>>>>>>>>>
>>>>>>>>>>> [01]:
>>>>>>>>>>>
>>>>>>>>>>> [02]:
>>>>>>>>>>>
>>>>>>>>>>> [02]: Realtek PCIe GbE Family
>>>>>>>>>>> Controller
>>>>>>>>>>>
>>>>>>>>>>> Connection Name: Ethernet
>>>>>>>>>>>
>>>>>>>>>>> Status: Media disconnected
>>>>>>>>>>>
>>>>>>>>>>> [03]: Bluetooth Device (Personal
>>>>>>>>>>> Area Network)
>>>>>>>>>>>
>>>>>>>>>>> Connection Name: Bluetooth
>>>>>>>>>>> network connection
>>>>>>>>>>>
>>>>>>>>>>> Status: Media disconnected
>>>>>>>>>>> Hyper-V Requirements: Virtual
>>>>>>>>>>> Machine Monitoring Mode Extensions: Yes
>>>>>>>>>>>
>>>>>>>>>>> Virtualization enabled in firmware:
>>>>>>>>>>> No
>>>>>>>>>>>
>>>>>>>>>>> Second level address translation:
>>>>>>>>>>> Yes
>>>>>>>>>>>
>>>>>>>>>>> Data Execution Prevention
>>>>>>>>>>> Available: Yes"
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> If you need more information let me know it, thanks for your
>>>>>>>>>>> work.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Sandeep Thakkar
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...; Mail
>>>>>>>>> priva di virus. www.avast.com
>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&...;
>>>>>>>>> <#m_-5484400194696456824_m_-495537670597320412_m_5611862521108259554_m_3441109040393830484_m_5375944817463506946_m_2229294218318705747_m_1734056382231999299_m_1190175809476297982_m_-565902494223163432_m_6610221888586442525_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Sandeep Thakkar
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>> Sandeep Thakkar
>>>>>
>>>>>
>>>>>
>>>
>>> --
>>> Sandeep Thakkar
>>>
>>>
>>>
>
> --
> Sandeep Thakkar
>
>
>
^ permalink raw reply [nested|flat] 12+ messages in thread
* Re: BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates
@ 2021-11-23 20:23 Thomas Munro <thomas.munro@gmail.com>
parent: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
1 sibling, 0 replies; 12+ messages in thread
From: Thomas Munro @ 2021-11-23 20:23 UTC (permalink / raw)
To: Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>; +Cc: Giacomo Colonesi <g.colonesi@gmail.com>; PostgreSQL mailing lists <pgsql-bugs@lists.postgresql.org>
On Wed, Nov 24, 2021 at 3:36 AM Sandeep Thakkar
<sandeep.thakkar@enterprisedb.com> wrote:
> getlocales.exe
Just curious... what is this? Is it the logic that
pg_import_system_collations() is missing on that OS?
^ permalink raw reply [nested|flat] 12+ messages in thread
end of thread, other threads:[~2021-11-23 20:23 UTC | newest]
Thread overview: 12+ messages (download: mbox mbox.gz follow: Atom feed)
-- links below jump to the message on this page --
2021-11-17 10:33 BUG #17289: Postgres 14.1 Windows installer fails with unknown error and terminates PG Bug reporting form <noreply@postgresql.org>
2021-11-17 11:30 ` Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
2021-11-18 11:17 ` Giacomo Colonesi <g.colonesi@gmail.com>
2021-11-22 09:50 ` Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
2021-11-23 09:28 ` Giacomo Colonesi <g.colonesi@gmail.com>
2021-11-23 09:42 ` Semab Tariq <semab.tariq@enterprisedb.com>
2021-11-23 09:43 ` Giacomo Colonesi <g.colonesi@gmail.com>
2021-11-23 12:19 ` Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
2021-11-23 14:24 ` Giacomo Colonesi <g.colonesi@gmail.com>
2021-11-23 14:36 ` Sandeep Thakkar <sandeep.thakkar@enterprisedb.com>
2021-11-23 15:24 ` Giacomo Colonesi <g.colonesi@gmail.com>
2021-11-23 20:23 ` Thomas Munro <thomas.munro@gmail.com>
This inbox is served by DDX for PostgreSQL; see mirroring instructions
for how to clone and mirror all data and code used for this inbox