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From: Aayra Singh <aayra.singh@hcltech.com>
To: Adrian Klaver <adrian.klaver@aklaver.com>,
	"pgsql-general@lists.postgresql.org" <pgsql-general@lists.postgresql.org>
CC: SAM <sam@hcl-software.com>, Annes Joseph <Annes.Joseph@hcltech.com>
Subject: RE: PostGre SQL/ HCL
Thread-Topic: PostGre SQL/ HCL
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Date: Tue, 24 Mar 2026 02:16:32 +0000
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Precedence: bulk

Classification: Confidential

Hi Adrian,

We wish to know the difference between product and integration support. The=
 vendor gave us your contact to answer the technical queries. Kindly assist=
.

Thanks, and Regards
Aayra Singh=A0
Senior Management Trainee - Global Procurement Services

HCLTech
Supercharging ProgressT
hcltech.com
5th=A0Floor, Tower-3
Sector-126, Noida-201303, India

Mob: +91 8146946337
Email: aayra.singh@hcltech.com


-----Original Message-----
From: Adrian Klaver <adrian.klaver@aklaver.com>=20
Sent: Tuesday, March 24, 2026 1:54 AM
To: Aayra Singh <aayra.singh@hcltech.com>; pgsql-general@lists.postgresql.o=
rg
Cc: SAM <sam@hcl-software.com>; Annes Joseph <Annes.Joseph@hcltech.com>
Subject: Re: PostGre SQL/ HCL

[CAUTION: This Email is from outside the Organization. Unless you trust the=
 sender, Don't click links or open attachments as it may be a Phishing emai=
l, which can steal your Information and compromise your Computer.]

On 3/23/26 3:16 AM, Aayra Singh wrote:
> Classification: *Confidential*
>
> Hi Team,
>
> I am from the Procurement team at HCLTech.
>
> We have purchased PostGre SQL through one of our vendors.
>
> We were informed through them that the product support is included in=20
> license cost but not integration support that user need to do on his own.
>
> Could you please explain what specifically is covered by "product=20
> support" versus "integration support"?

Postgresql is opensource, you are free do with what you want. If you went t=
hrough a third party vendor to buy support you will need to contact that ve=
ndor to find what that support package covers.

>
> User requirement is for support for the PostgreSQL database itself.=20
> They are not looking for support for the software used to integrate=20
> .NET applications with PostgreSQL.
>
> Also can you please check if we can also buy one of the licenses from bel=
ow?
>
> https://apc01.safelinks.protection.outlook.com/?url=3Dhttps%3A%2F%2Fpost
> grespro.com%2Fproducts%2Fpostgrespro%2Fstandard&data=3D05%7C02%7Caayra.s
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> postgrespro.com/products/postgrespro/standard>
>
> https://apc01.safelinks.protection.outlook.com/?url=3Dhttps%3A%2F%2Fpost
> grespro.com%2Fproducts%2Fpostgrespro%2Fenterprise&data=3D05%7C02%7Caayra
> .singh%40hcltech.com%7C6b547fe91618444398da08de891a2a94%7C189de737c93a
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> 0AQ38ePQlIgUqGwUH6w%3D&reserved=3D0<https://
> postgrespro.com/products/postgrespro/enterprise>
>
> Thanks, and Regards
>
> Aayra Singh
>
> Senior Management Trainee - Global Procurement Services
>
> *HCLTech*
>
> Supercharging ProgressT
>
> _hcltech.com=20
> <https://apc01.safelinks.protection.outlook.com/?url=3Dhttp%3A%2F%2Fwww.
> hcltech.com%2F&data=3D05%7C02%7Caayra.singh%40hcltech.com%7C6b547fe91618
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> rved=3D0>_
>
> 5^th  Floor, Tower-3
>
> Sector-126, Noida-201303, India
>
> Mob: +91 8146946337
>
> Email: _aayra.singh@hcltech.com_
>
> 168CC222
>
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--
Adrian Klaver
adrian.klaver@aklaver.com