public inbox for [email protected]  
help / color / mirror / Atom feed
From: Tarras, Tim <[email protected]>
To: Adrian Klaver <[email protected]>
To: [email protected] <[email protected]>
Subject: RE: [External] Dropping connections
Date: Wed, 26 Jun 2024 19:56:53 +0000
Message-ID: <[email protected]> (raw)
In-Reply-To: <[email protected]>
References: <[email protected]>
	<[email protected]>

Windows Defender is turned off and a 3rd party AV is being used.  We did ask about that and were told that would not be the issue.  I would also think that I would be dropping the connection when I am on the Server itself which is not the case.

I have attached the log files with the Errors highlighted in Yellow Go to last page in each one. In reading the whole error the password authentication failed for the postgres user, which is not the user we are logged in as to this database.

-----Original Message-----
From: Adrian Klaver <[email protected]>
Sent: Wednesday, June 26, 2024 1:35 PM
To: Tarras, Tim <[email protected]>; [email protected]
Subject: Re: [External] Dropping connections



On 6/26/24 10:44 AM, Tarras, Tim wrote:
> Hello,
>

> Underlying DBMS error [no connection to the server::SQLSTATE=å]
> [xxxxxxx.xxx.GDB_Items][STATE_ID = 0]
>
> X's replace actual names.
>
> Working with ESRI we found the following information in the logs :
>
> "*An existing connection was forcibly closed by the remote host*"
> where host is the PostgreSQL Server and "*FATAL: terminating
> connection due to administrator command*". The following PostgreSQL
> documentation provides more information about the same

I see *FATAL: terminating connection due to administrator command*" and Windows my first thought is Windows Anti-Virus program hitting the Postgres server.

Is there an AV program running on the Windows Server 2022 server?

It would also be helpful to get the Postgres log entries immediately prior to lines you show above.



--
Adrian Klaver
[email protected]
This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error, please respond to the sender and delete the material from any computer and/or server. The City of Onalaska is subject to Wisconsin Statutes relating to public records. Emails sent or received by City employees are subject to these laws. Unless otherwise exempted from the public records law, senders and receivers of City email should presume that the emails are subject to release upon request, and to state record retention requirements.


Attachments:

  [application/vnd.openxmlformats-officedocument.wordprocessingml.document] postgresql-2024-06-17_000000_20240617182231.docx (15.4K, 2-postgresql-2024-06-17_000000_20240617182231.docx)
  download

  [application/vnd.openxmlformats-officedocument.wordprocessingml.document] postgresql-2024-06-17_112304_20240617182229.docx (14.7K, 3-postgresql-2024-06-17_112304_20240617182229.docx)
  download

view thread (4+ messages)  latest in thread

reply

Reply instructions:

You may reply publicly to this message via plain-text email
using any one of the following methods:

* Reply to all the recipients using the --to and --cc options:
  reply via email

  To: [email protected]
  Cc: [email protected], [email protected], [email protected]
  Subject: RE: [External] Dropping connections
  In-Reply-To: <[email protected]>

* Save the following mbox file, import it into your mail client,
  and reply-to-all from there: mbox

This inbox is served by agora; see mirroring instructions
for how to clone and mirror all data and code used for this inbox