Received: from localhost (unknown [200.46.204.191]) by postgresql.org (Postfix) with ESMTP id AF4B42E360F for ; Tue, 11 Dec 2007 20:10:44 -0400 (AST) Received: from postgresql.org ([200.46.204.71]) by localhost (mx1.hub.org [200.46.204.191]) (amavisd-maia, port 10024) with ESMTP id 44871-08 for ; Tue, 11 Dec 2007 20:10:41 -0400 (AST) Received: from vms046pub.verizon.net (vms046pub.verizon.net [206.46.252.46]) by postgresql.org (Postfix) with ESMTP id 0AA1C2E0218 for ; Tue, 11 Dec 2007 20:10:41 -0400 (AST) Received: from osgiliath.mathom.us ([72.66.19.72]) by vms046.mailsrvcs.net (Sun Java System Messaging Server 6.2-6.01 (built Apr 3 2006)) with ESMTPA id <0JSW00ADCTTION97@vms046.mailsrvcs.net> for pgsql-performance@postgresql.org; Tue, 11 Dec 2007 18:10:30 -0600 (CST) Received: from localhost (localhost [127.0.0.1]) by osgiliath.mathom.us (Postfix) with ESMTP id 25BCF6E5A0; Tue, 11 Dec 2007 19:10:28 -0500 (EST) Received: from osgiliath.mathom.us ([127.0.0.1]) by localhost (osgiliath.home.mathom.us [127.0.0.1]) (amavisd-new, port 10024) with LMTP id WisL2HMwOrxH; Tue, 11 Dec 2007 19:10:26 -0500 (EST) Received: by osgiliath.mathom.us (Postfix, from userid 1000) id 8E4DD1F80D; Tue, 11 Dec 2007 19:10:26 -0500 (EST) Date: Tue, 11 Dec 2007 19:10:26 -0500 From: Michael Stone Subject: Re: database tuning In-reply-to: To: kelvan Cc: pgsql-performance@postgresql.org Mail-followup-to: kelvan , pgsql-performance@postgresql.org Message-id: <20071212001024.GV5294@mathom.us> MIME-version: 1.0 Content-type: text/plain; charset=us-ascii; format=flowed Content-disposition: inline X-Virus-Scanned: Debian amavisd-new at mathom.us X-Pgp-Fingerprint: 53 FF 38 00 E7 DD 0A 9C 84 52 84 C5 EE DF 7C 88 References: <1197016760.4255.474.camel@ebony.site> <3F710A9D-BF47-437B-B903-BEC2751A8BED@myemma.com> User-Agent: Mutt/1.5.13 (2006-08-11) X-Virus-Scanned: Maia Mailguard 1.0.1 X-Archive-Number: 200712/158 X-Sequence-Number: 27974 On Wed, Dec 12, 2007 at 12:27:39PM +1200, kelvan wrote: >I have also learnt and also Richard pointed out just not in so many words >the difference in support from a open source community compared to a non >open source company is that the people who give support in open source are >opinionated rather than concise meaning they will give you their opinion >rather than answering the question No, the difference is that the paid support *has to* give *an* answer. It doesn't have to be a useful answer, it just has to fulfil their obligation. They will give you whatever answer you ask for to get you off the phone as quickly as possible because it makes their on-phone numbers better than arguing about it and trying to give a useful answer. Free support will tell you that what you're asking for is silly, because they don't have to give you the answer you asked for in order to get you off the phone. You seem to have already made up your mind about a whole number of things, making this whole discussion more amusing than erudite. Mike Stone