Message-ID: <472978BE.9@hagander.net>
Date: Thu, 01 Nov 2007 07:57:02 +0100
From: Magnus Hagander <magnus@hagander.net>
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To: Ron St-Pierre <ron.pgsql@shaw.ca>
CC: Joe Uhl <joeuhl@gmail.com>, Ketema Harris <ketema@ketema.net>,
	pgsql-performance@postgresql.org
Subject: Re: hardware and For PostgreSQL
References: <C34DDC3D.43F60%llonergan@greenplum.com>
	<7EB0D6C0-48E2-4155-8559-9113D3BD2785@ketema.net>
	<4728CF7B.7040306@gmail.com> <4728FB3E.3070709@shaw.ca>
In-Reply-To: <4728FB3E.3070709@shaw.ca>
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Ron St-Pierre wrote:
> Joe Uhl wrote:
>> I realize there are people who discourage looking at Dell, but i've been
>> very happy with a larger ball of equipment we ordered recently from
>> them.  Our database servers consist of a PowerEdge 2950 connected to a
>> PowerVault MD1000 with a 1 meter SAS cable.
>>
>>   
> We have a similar piece of equipment from Dell (the PowerEdge), and when
> we had a problem with it we received excellent service from them. When
> our raid controller went down (machine < 1 year old), Dell helped to
> diagnose the problem and installed a new one at our hosting facility,
> all within 24 hours.

24 hours?! I have a new one for my HP boxes onsite in 4 hours, including
a tech if needed...

But I assume Dell also has service-agreement deals you can get to get
the level of service you'd want. (But you won't get it for a
non-brand-name server, most likely)

Bottom line - don't underestimate the service you get from the vendor
when something breaks. Because eventually, something *will* break.


//Magnus