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From: Andreas 'ads' Scherbaum <[email protected]>
To: [email protected]
Subject: Re: New email list for emergency communications
Date: Tue, 25 Mar 2008 18:44:21 +0100
Message-ID: <[email protected]> (raw)
In-Reply-To: <[email protected]>
References: <[email protected]>

On Mon, 24 Mar 2008 23:51:19 -0300 Marc G. Fournier wrote:

> - --On Monday, March 24, 2008 15:04:39 -0400 Bruce Momjian <[email protected]> 
> wrote:
> 
> > When email was down this past week, I had no idea if the problem was
> > known and who was working on it.
> 
> Trust in the fact that by the time you would notice a problem, we're already 
> working on fixing it ... Stefan has everything monitored automatically, which 
> sends out auto-notices to 'those that can fix it' ... by the time you would 
> notice it, we're already deep into fixing it ...

So i think the problem is not that you (sysadmin team) already know.
The problem is that the others does not know that you know.

Try to communicate that you are working on a specific problem. One
possible solution: a status page, was already mentioned earlier.


Kind regards

-- 
				Andreas 'ads' Scherbaum
German PostgreSQL User Group
European PostgreSQL User Group - Board of Directors

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