Message-ID: <41755478.4070301@commandprompt.com>
Date: Tue, 19 Oct 2004 10:52:56 -0700
From: "Joshua D. Drake" <jd@commandprompt.com>
Organization: Command Prompt, Inc.
User-Agent: Mozilla Thunderbird 0.8 (X11/20040913)
MIME-Version: 1.0
To: "Joshua D. Drake" <jd@commandprompt.com>
Cc: Justin Clift <justin@postgresql.org>,
	"Marc G. Fournier" <scrappy@postgresql.org>,
	PostgreSQL www <pgsql-www@postgresql.org>
Subject: Re: mailing list offer
References: <41746DC7.2060003@commandprompt.com>
	<20041018230703.K69729@ganymede.hub.org>
	<41747A7D.20003@postgresql.org>
	<41748632.5010905@commandprompt.com>
In-Reply-To: <41748632.5010905@commandprompt.com>
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> 
> I figured I would put together a small dual opteron with an SATA array...
> 
> We are fond of mailman but will use anything the project desires.

Would mailman be sufficient? It seems to offer the most versatility. 
Besides it uses our preferred language (python) :)

>> The other initial main thought is... what kind of hours of support can 
>> we expect?  Like, if something fails at 1am, can we ring someone 
>> who'll be able to look into it in a decent timeframe and have the 
>> ability to get it resolved (within reason of course).
> 
> 
> I would provide my cell phone to appropriate responsible parties and 
> other on-call numbers when needed.

To be more clear on this. If there was a problem during business hours
you can always call the office. We are PST and a tech is always 
answering the phone (we don't have an answering service or anything).

For after hours stuff, I would provide an after hours call. Basically I 
would treat this just like I treat our managed services, which means you
get 24x7 support.

Sincerely,

Joshua D. Drake


> 
> Sincerely,
> 
> Joshua D. Drake
> 
> 
> 
>>
>> :)
>>
>> Regards and best wishes,
>>
>> Justin Clift
> 
> 
> 
> 


-- 
Command Prompt, Inc., home of PostgreSQL Replication, and plPHP.
Postgresql support, programming shared hosting and dedicated hosting.
+1-503-667-4564 - jd@commandprompt.com - http://www.commandprompt.com
Mammoth PostgreSQL Replicator. Integrated Replication for PostgreSQL

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