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From: Greg Stark <[email protected]>
To: [email protected]
Subject: Re: [pgsql-www] Collaboration Tool Proposal
Date: 27 Feb 2004 23:04:06 -0500
Message-ID: <[email protected]> (raw)
In-Reply-To: <[email protected]>
References: <[email protected]>
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Andrew Dunstan <[email protected]> writes:

> Email interface: it should not be beyond the wit of man to provide some level
> of email interface to any reasonable bug tracking system. Whether or not it is
> worth doing depends on the demand. Two obvious places for it would be 1) to
> allow initial logging of a bug via email, and 2) periodically run query 'foo'
> and email me the results. Getting a once a day digest of new bug reports might
> be quite nice in fact.

Actually none of these are quite the most important. I think the most
important aspect of the email interface is being able to submit additional
information on a bug.

I find it frustrating to receive an email saying "user foo said foo" and not
be able to hit reply to send a response. Instead I have to start a browser,
click a link in the email, log in with a username and password, ...

If something sends me an email it should expect me to respond in the same
medium.

-- 
greg

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