public inbox for [email protected]  
help / color / mirror / Atom feed
From: Philippe Cloutier <[email protected]>
To: Dave Page <[email protected]>
Cc: [email protected]
Subject: Re: Issue tracking
Date: Fri, 11 Mar 2022 11:29:29 -0500
Message-ID: <[email protected]> (raw)
In-Reply-To: <[email protected]>
References: <[email protected]>
	<CA+OCxozOPh+RjUhMzp8A9a76A+3U7N_k5srCP4JDe66u0iMBbA@mail.gmail.com>
	<[email protected]>
	<CA+OCxoygY7SAHNrMyBw7+EngF9PqKHSLMypWJV0uqrZQfmJz8A@mail.gmail.com>
	<[email protected]>
	<CA+OCxowrsE=jQih==-JDMS_UDmPV9LAwkenS6kyxcK7T4k4WJg@mail.gmail.com>
	<[email protected]>

Le 2022-01-19 à 18:07, Philippe Cloutier a écrit :
>
> Hi Dave,
>
> Le 2021-11-15 à 05:37, Dave Page a écrit :
>>
>>
>> On Fri, Nov 12, 2021 at 11:31 PM Philippe Cloutier 
>> <[email protected]> wrote:
>>
>>     Le 2021-11-10 à 04:06, Dave Page a écrit :
>>>     Hi
>>>
>>>     On Tue, Nov 9, 2021 at 11:23 PM Philippe Cloutier
>>>     <[email protected]> wrote:
>>>
>>>         [...]
>>>
>>>
>>>         The ticket I filed was set to Status "Rejected". Could
>>>         someone either explain why or set that field to a more
>>>         representative value?
>>>
>>>     Because at the time we had no plan to change tracker. Or are you
>>>     talking about a different ticket?
>>
>>
>>     No, I am talking about #5042. I would obviously prefer if it had
>>     been solved yesterday, but it does not mention any timeframe. It
>>     is simply a report of the issue (and implicitly, a request to
>>     solve it as soon as possible).
>>
>> Right, so it is the same ticket. We don't have any definitive plans 
>> to change the tracker at the moment. As I mentioned, we are 
>> considering Github, but that is by no means decided, and we may well 
>> leave things as they are. It's also not a pgAdmin feature, which is 
>> another reason why the issue was rejected; the issue tracker is for 
>> tracking features/bugs in pgAdmin itself; we don't keep any 
>> infrastructure related issues there.
>
>
> You are correct that this is not an issue in the pgAdmin product. 
> However, the Redmine instance tracks issues in *projects* (as can be 
> seen in the screenshot). If it really tracks issues in products, the 
> instance should be adjusted accordingly.
>
> For sure, the project  is *not* just for tracking features and bugs in 
> pgAdmin itself. There is even a tracker dedicated to support requests, 
> so it would be hard to imagine that project issues would not be 
> tracked when even support requests are.
>

So, if we accept that the tracker's presentation is indeed wrong, 
presumably, if one was to ask for a general-purpose issue tracker on the 
Redmine instance, that request would then also be rejected?


>
>>
>>>
>>>
>>>>
>>>>         On Wed, Nov 3, 2021 at 9:20 AM Philippe Cloutier
>>>>         <[email protected]> wrote:
>>>>
>>>>             Greetings,
>>>>             After starting to use pgAdmin a couple years ago and
>>>>             struggling to track one of its issues, I figured out
>>>>             that its issue tracker was not publicly visible (an
>>>>             account is required to display tickets). I reported
>>>>             that meta-issue in report #5042.
>>>>
>>>>             The ticket's Status field was later set to Rejected. In
>>>>             August, I asked in that ticket if there was a reason
>>>>             for that.
>>>>
>>>>             In September, as there had been no answer, I
>>>>             specifically asked Dave Page, who is responsible for
>>>>             the field's change, if he could explain it.
>>>>             Unfortunately, more than a month later, that question
>>>>             remains unanswered, as can be seen in the following
>>>>             screenshot:
>>>>
>>>>             I am therefore resorting to this forum to request help
>>>>             from the pgAdmin community. Can someone either solve
>>>>             that or at least help elucidate? A quick look indicates
>>>>             that Mr Page still contributes to pgAdmin.
>>>>
>>>>             Thanks in advance
>>>>
>>>>             -- 
>>>>             Philippe Cloutier
>>>>             http://www.philippecloutier.com
>>>>
>>>>
>>>>
>>>>         -- 
>>>>         Dave Page
>>>>         Blog: https://pgsnake.blogspot.com
>>>>         Twitter: @pgsnake
>>>>
>>>>         EDB: https://www.enterprisedb.com
>>>>
>>>         -- 
>>>         Philippe Cloutier
>>>         http://www.philippecloutier.com
>>>
>>>
>>>
>>>     -- 
>>>     Dave Page
>>>     Blog: https://pgsnake.blogspot.com
>>>     Twitter: @pgsnake
>>>
>>>     EDB: https://www.enterprisedb.com
>>>
>>     -- 
>>     Philippe Cloutier
>>     http://www.philippecloutier.com
>>
>>
>>
>> -- 
>> Dave Page
>> Blog: https://pgsnake.blogspot.com
>> Twitter: @pgsnake
>>
>> EDB: https://www.enterprisedb.com
>>
> -- 
> Philippe Cloutier
> http://www.philippecloutier.com

-- 
Philippe Cloutier
http://www.philippecloutier.com


view thread (10+ messages)  latest in thread

reply

Reply instructions:

You may reply publicly to this message via plain-text email
using any one of the following methods:

* Reply to all the recipients using the --to and --cc options:
  reply via email

  To: [email protected]
  Cc: [email protected], [email protected], [email protected]
  Subject: Re: Issue tracking
  In-Reply-To: <[email protected]>

* Save the following mbox file, import it into your mail client,
  and reply-to-all from there: mbox

This inbox is served by agora; see mirroring instructions
for how to clone and mirror all data and code used for this inbox