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From: Khushboo Vashi <khushboo.vashi@enterprisedb.com>
To: Ald Matias <amatias@atlassian.com>
Cc: pgAdmin Support <pgadmin-support@postgresql.org>
Subject: Re: Trouble connecting to Server: Master Password Error Message
Date: Wed, 18 Sep 2019 09:01:31 +0530
Message-ID: <CAFOhELdsTwH1kYCOMcvyw4c96sd8fO2Ms2rQRtzYM2gqTZOwwA@mail.gmail.com> (raw)
In-Reply-To: <CADguSS==6Djryz=vW3EGwgzgPRAVvoxNuzNzGCqAvBOf_boOUA@mail.gmail.com>
References: <M79WWWXZKL@zendesk.com>
	<M79WWWXZKL_5d7956514ab28_1d7f03fe4fb6bcf182597c3_sprut@zendesk.com>
	<CADguSS==6Djryz=vW3EGwgzgPRAVvoxNuzNzGCqAvBOf_boOUA@mail.gmail.com>

Hi,

On Tue, Sep 17, 2019 at 8:12 PM Ald Matias <amatias@atlassian.com> wrote:

> Hello,
>
> I've tried a few times looking for a resolution but have not successfully
> found one.
>
> I am having trouble connecting to the server. I created a Master Password
> as instructed but getting a Fatal Error Message (screenshot attached).
> I removed the program and re-downloaded but still running into the same
> issue.
>
> [image: Screen Shot 2019-09-16 at 12.48.53 PM.png]
>
> Please advise.
>
I think you are getting confused with master password and database server
password.
A master password is required to secure and later unlock the saved server
passwords, For more details see the documentation:
https://www.pgadmin.org/docs/pgadmin4/4.12/master_password.html

This error is for database server password.

Thanks,
Khushboo


> Thanks,
> Ald
>

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