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Re: PostGre SQL/ HCL
3+ messages / 2 participants
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* Re: PostGre SQL/ HCL
@ 2026-03-23 20:24  Adrian Klaver <[email protected]>
  0 siblings, 1 reply; 3+ messages in thread

From: Adrian Klaver @ 2026-03-23 20:24 UTC (permalink / raw)
  To: Aayra Singh <[email protected]>; [email protected] <[email protected]>; +Cc: SAM <[email protected]>; Annes Joseph <[email protected]>

On 3/23/26 3:16 AM, Aayra Singh wrote:
> Classification: *Confidential*
> 
> Hi Team,
> 
> I am from the Procurement team at HCLTech.
> 
> We have purchased PostGre SQL through one of our vendors.
> 
> We were informed through them that the product support is included in 
> license cost but not integration support that user need to do on his own.
> 
> Could you please explain what specifically is covered by "product 
> support" versus "integration support"?

Postgresql is opensource, you are free do with what you want. If you 
went through a third party vendor to buy support you will need to 
contact that vendor to find what that support package covers.

> 
> User requirement is for support for the PostgreSQL database itself. They 
> are not looking for support for the software used to integrate .NET 
> applications with PostgreSQL.
> 
> Also can you please check if we can also buy one of the licenses from below?
> 
> https://postgrespro.com/products/postgrespro/standard<https:// 
> postgrespro.com/products/postgrespro/standard>
> 
> https://postgrespro.com/products/postgrespro/enterprise<https:// 
> postgrespro.com/products/postgrespro/enterprise>
> 
> Thanks, and Regards
> 
> Aayra Singh
> 
> Senior Management Trainee - Global Procurement Services
> 
> *HCLTech*
> 
> Supercharging Progress™
> 
> _hcltech.com <http://www.hcltech.com/>_
> 
> 5^th  Floor, Tower-3
> 
> Sector-126, Noida-201303, India
> 
> Mob: +91 8146946337
> 
> Email: [email protected]_
> 
> 168CC222
> 
> ::DISCLAIMER::
> ------------------------------------------------------------------------
> The contents of this e-mail and any attachment(s) are confidential and 
> intended for the named recipient(s) only. E-mail transmission is not 
> guaranteed to be secure or error-free as information could be 
> intercepted, corrupted, lost, destroyed, arrive late or incomplete, or 
> may contain viruses in transmission. The e mail and its contents (with 
> or without referred errors) shall therefore not attach any liability on 
> the originator or HCL or its affiliates. Views or opinions, if any, 
> presented in this email are solely those of the author and may not 
> necessarily reflect the views or opinions of HCL or its affiliates. Any 
> form of reproduction, dissemination, copying, disclosure, modification, 
> distribution and / or publication of this message without the prior 
> written consent of authorized representative of HCL is strictly 
> prohibited. If you have received this email in error please delete it 
> and notify the sender immediately. Before opening any email and/or 
> attachments, please check them for viruses and other defects.
> ------------------------------------------------------------------------


-- 
Adrian Klaver
[email protected]






^ permalink  raw  reply  [nested|flat] 3+ messages in thread

* RE: PostGre SQL/ HCL
@ 2026-03-24 02:16  Aayra Singh <[email protected]>
  parent: Adrian Klaver <[email protected]>
  0 siblings, 1 reply; 3+ messages in thread

From: Aayra Singh @ 2026-03-24 02:16 UTC (permalink / raw)
  To: Adrian Klaver <[email protected]>; [email protected] <[email protected]>; +Cc: SAM <[email protected]>; Annes Joseph <[email protected]>

Classification: Confidential

Hi Adrian,

We wish to know the difference between product and integration support. The vendor gave us your contact to answer the technical queries. Kindly assist.

Thanks, and Regards
Aayra Singh 
Senior Management Trainee - Global Procurement Services

HCLTech
Supercharging ProgressT
hcltech.com
5th Floor, Tower-3
Sector-126, Noida-201303, India

Mob: +91 8146946337
Email: [email protected]




-----Original Message-----
From: Adrian Klaver <[email protected]> 
Sent: Tuesday, March 24, 2026 1:54 AM
To: Aayra Singh <[email protected]>; [email protected]
Cc: SAM <[email protected]>; Annes Joseph <[email protected]>
Subject: Re: PostGre SQL/ HCL

[CAUTION: This Email is from outside the Organization. Unless you trust the sender, Don't click links or open attachments as it may be a Phishing email, which can steal your Information and compromise your Computer.]

On 3/23/26 3:16 AM, Aayra Singh wrote:
> Classification: *Confidential*
>
> Hi Team,
>
> I am from the Procurement team at HCLTech.
>
> We have purchased PostGre SQL through one of our vendors.
>
> We were informed through them that the product support is included in 
> license cost but not integration support that user need to do on his own.
>
> Could you please explain what specifically is covered by "product 
> support" versus "integration support"?

Postgresql is opensource, you are free do with what you want. If you went through a third party vendor to buy support you will need to contact that vendor to find what that support package covers.

>
> User requirement is for support for the PostgreSQL database itself. 
> They are not looking for support for the software used to integrate 
> .NET applications with PostgreSQL.
>
> Also can you please check if we can also buy one of the licenses from below?
>
> https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpost
> grespro.com%2Fproducts%2Fpostgrespro%2Fstandard&data=05%7C02%7Caayra.s
> ingh%40hcltech.com%7C6b547fe91618444398da08de891a2a94%7C189de737c93a4f
> 5a8b686f4ca9941912%7C0%7C0%7C639098942662825648%7CUnknown%7CTWFpbGZsb3
> d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoi
> TWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Fu9kpR6ZQFh5Taua0PkpalcJOB
> rNI9f6z6ylv62MKxE%3D&reserved=0<https://
> postgrespro.com/products/postgrespro/standard>
>
> https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpost
> grespro.com%2Fproducts%2Fpostgrespro%2Fenterprise&data=05%7C02%7Caayra
> .singh%40hcltech.com%7C6b547fe91618444398da08de891a2a94%7C189de737c93a
> 4f5a8b686f4ca9941912%7C0%7C0%7C639098942662846518%7CUnknown%7CTWFpbGZs
> b3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIj
> oiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=VmMLTDnJ0PC3g7Qp6OG1Vwt2
> 0AQ38ePQlIgUqGwUH6w%3D&reserved=0<https://
> postgrespro.com/products/postgrespro/enterprise>
>
> Thanks, and Regards
>
> Aayra Singh
>
> Senior Management Trainee - Global Procurement Services
>
> *HCLTech*
>
> Supercharging ProgressT
>
> _hcltech.com 
> <https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.
> hcltech.com%2F&data=05%7C02%7Caayra.singh%40hcltech.com%7C6b547fe91618
> 444398da08de891a2a94%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C6390
> 98942662859033%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiI
> wLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7
> C%7C&sdata=UBvt%2F98eX1i%2FMTfjz21Fr6jLvpFjoGb0TdNz9%2F%2B4EoE%3D&rese
> rved=0>_
>
> 5^th  Floor, Tower-3
>
> Sector-126, Noida-201303, India
>
> Mob: +91 8146946337
>
> Email: [email protected]_
>
> 168CC222
>
> ::DISCLAIMER::
> ----------------------------------------------------------------------
> -- The contents of this e-mail and any attachment(s) are confidential 
> and intended for the named recipient(s) only. E-mail transmission is 
> not guaranteed to be secure or error-free as information could be 
> intercepted, corrupted, lost, destroyed, arrive late or incomplete, or 
> may contain viruses in transmission. The e mail and its contents (with 
> or without referred errors) shall therefore not attach any liability 
> on the originator or HCL or its affiliates. Views or opinions, if any, 
> presented in this email are solely those of the author and may not 
> necessarily reflect the views or opinions of HCL or its affiliates. 
> Any form of reproduction, dissemination, copying, disclosure, 
> modification, distribution and / or publication of this message 
> without the prior written consent of authorized representative of HCL 
> is strictly prohibited. If you have received this email in error 
> please delete it and notify the sender immediately. Before opening any 
> email and/or attachments, please check them for viruses and other defects.
> ----------------------------------------------------------------------
> --


--
Adrian Klaver
[email protected]






^ permalink  raw  reply  [nested|flat] 3+ messages in thread

* Re: PostGre SQL/ HCL
@ 2026-03-24 03:49  Adrian Klaver <[email protected]>
  parent: Aayra Singh <[email protected]>
  0 siblings, 0 replies; 3+ messages in thread

From: Adrian Klaver @ 2026-03-24 03:49 UTC (permalink / raw)
  To: Aayra Singh <[email protected]>; [email protected] <[email protected]>; +Cc: SAM <[email protected]>; Annes Joseph <[email protected]>

On 3/23/26 7:16 PM, Aayra Singh wrote:
> Classification: Confidential
> 
> Hi Adrian,
> 
> We wish to know the difference between product and integration support. The vendor gave us your contact to answer the technical queries. Kindly assist.

If you mean me personally then they where sadly mistaken, I don't offer 
that support outside of anything I may answer on this list. If they 
meant this list, then again there seems to be some misunderstanding. 
This list is for the community version of Postgres, for which there is 
no charge for it's use or for answers on this list. How the vendor 
differentiates between product and integration support is something they 
would have to answer and is not something this list can help you with.

> 
> Thanks, and Regards
> Aayra Singh
> Senior Management Trainee - Global Procurement Services
> 
> HCLTech
> Supercharging ProgressT
> hcltech.com
> 5th Floor, Tower-3
> Sector-126, Noida-201303, India
> 
> Mob: +91 8146946337
> Email: [email protected]
> 
> 
> 

-- 
Adrian Klaver
[email protected]






^ permalink  raw  reply  [nested|flat] 3+ messages in thread


end of thread, other threads:[~2026-03-24 03:49 UTC | newest]

Thread overview: 3+ messages (download: mbox.gz follow: Atom feed)
-- links below jump to the message on this page --
2026-03-23 20:24 Re: PostGre SQL/ HCL Adrian Klaver <[email protected]>
2026-03-24 02:16 ` Aayra Singh <[email protected]>
2026-03-24 03:49   ` Adrian Klaver <[email protected]>

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