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help / color / mirror / Atom feedFrom: Alejandro Román <[email protected]>
To: Kristina J <[email protected]>
Cc: [email protected]
Subject: Re: Installation
Date: Sun, 18 Oct 2020 17:32:39 -0500
Message-ID: <[email protected]> (raw)
In-Reply-To: <CABBGFMpnO23htYRDHLfWsfmgAp-+bUYoni-C02umZH0R2bx0jw@mail.gmail.com>
References: <CABBGFMqnCqCq7ROkfCbmFNt_b2GDpi_fYtGFnxkskzhgHagFgw@mail.gmail.com>
<[email protected]>
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<[email protected]>
<CABBGFMpnO23htYRDHLfWsfmgAp-+bUYoni-C02umZH0R2bx0jw@mail.gmail.com>
On Sun, Oct 18, 2020 at 05:22:56PM -0400, Kristina J wrote:
> I disabled my antivirus. I was using Mozilla to download but I just used
> Chrome and was finally able to download version 13.
>
> But, the installer screen still doesn't appear. It asks if I want the file
> to make changes on my computer. I click yes then nothing happens.
Could you try running the installer as an admin (by right-clicking the
installer and selecting "Run as an administrator"). The whole installation
process should be like
https://www.postgresqltutorial.com/install-postgresql/.
On the other side, could you please try to see if you can find the installer log
file and sending it? You can locate it following these instructions:
https://wiki.postgresql.org/wiki/Troubleshooting_Installation#Collect_the_installer_log_file.
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