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From: Kristina J <[email protected]>
To: Alejandro Román <[email protected]>
Cc: [email protected]
Subject: Re: Installation
Date: Sun, 18 Oct 2020 19:27:26 -0400
Message-ID: <CABBGFMo5oQQPRCVjctP_+pCS3Vye51jPCkCAnjGohBW7jv1i2A@mail.gmail.com> (raw)
In-Reply-To: <[email protected]>
References: <CABBGFMqnCqCq7ROkfCbmFNt_b2GDpi_fYtGFnxkskzhgHagFgw@mail.gmail.com>
	<[email protected]>
	<CABBGFMq01FpH3ss2RT2EPZd3QSRTMx1knrFpRb9w3Kc=sphn+A@mail.gmail.com>
	<[email protected]>
	<CABBGFMpnO23htYRDHLfWsfmgAp-+bUYoni-C02umZH0R2bx0jw@mail.gmail.com>
	<[email protected]>
	<CABBGFMq3+pwwCBM-Kb6TsdH5OcAzcVakRYQyDjvYyuzXYap=5g@mail.gmail.com>
	<[email protected]>

I'll try those steps and see if anything happens. Thank you for your help.

On Sun, Oct 18, 2020, 7:17 PM Alejandro Román <[email protected]> wrote:

> On Sun, Oct 18, 2020 at 06:49:02PM -0400, Kristina J wrote:
> > I tried run as an Administrator still nothing. I attached a zip file of
> the
> > installer log.
>
> That log folder didn't tell us much about the error. I'm not sure if the
> installer is executed at all. Some other things I think you could try
> (if you haven't already):
>
> 1. Restart your computer, disable the antivirus again and then try
>          running the installer again as an administrator.
> 2. Make sure there aren't any other hidden files in the %TEMP% folder.
> 3. Make sure that you have all the requirements from the EDB
>    installation guide [0].
>
> If none of that works, I suggest you contact EDB support to ask them why
> their installer may not be running. You can find their support email
> address at [1].
>
> [0]
> https://www.enterprisedb.com/edb-docs/d/postgresql/installation-getting-started/installation-guide/1...
> [1]
> https://www.enterprisedb.com/edb-docs/d/postgresql/installation-getting-started/installation-guide/1...
>


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