From: Stephen Frost <sfrost@snowman.net>
To: David Lang <david@lang.hm>
Cc: Alex Turner <armtuk@gmail.com>
Cc: Alvaro Nunes Melo <al_nunes@atua.com.br>
Cc: pgsql-performance@postgresql.org
Subject: Re: Hardware upgraded but performance still ain't good enough
Date: Wed, 9 Aug 2006 06:30:12 -0400
Message-ID: <20060809103012.GN20016@kenobi.snowman.net> (raw)
In-Reply-To: <Pine.LNX.4.62.0608081903420.9699@qnivq.ynat.uz>
References: <44D7B958.6030004@atua.com.br>
<33c6269f0608072333o67ab6adei29095091718901dc@mail.gmail.com>
<20060808120529.GL20016@kenobi.snowman.net>
<Pine.LNX.4.62.0608081903420.9699@qnivq.ynat.uz>
* David Lang (david@lang.hm) wrote:
> there's a huge difference between 'works on debian' and 'supported on
> debian'. I do use debian extensivly, (along with slackware on my personal
> machines), so i am comfortable getting things to work. but 'supported'
> means that when you run into a problem you can call for help without being
> told 'sorry, switch distros, then call us back'.
Have you ever actually had that happen? I havn't and I've called
support for a number of different issues for various commercial
software. In the end it might boil down to some distribution-specific
issue that they're not willing to fix but honestly that's pretty rare.
> even many of the companies that offer support for postgres have this
> problem. the explination is always that they can't test every distro out
> there so they pick a few and support those (this is one of the reasons why
My experience has been that unless it's pretty clearly some
distro-specific issue (which doesn't happen all that often, but it's
good to be familiar with what would probably be a distro-specific issue
and what wouldn't), the support folks are willing to help debug it.
Thanks,
Stephen
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To: pgsql-performance@postgresql.org
Cc: sfrost@snowman.net, david@lang.hm, armtuk@gmail.com, al_nunes@atua.com.br
Subject: Re: Hardware upgraded but performance still ain't good enough
In-Reply-To: <20060809103012.GN20016@kenobi.snowman.net>
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