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From: Greg Smith <greg@2ndquadrant.com>
To: Dave Crooke <dcrooke@gmail.com>
Cc: Scott Marlowe <scott.marlowe@gmail.com>
Cc: James Mansion <james@mansionfamily.plus.com>
Cc: Matthew Wakeling <matthew@flymine.org>
Cc: pgsql-performance@postgresql.org
Subject: Re: Dell PERC H700/H800
Date: Sat, 13 Feb 2010 02:05:41 -0500
Message-ID: <4B764F45.3040503@2ndquadrant.com> (raw)
In-Reply-To: <ca24673e1002121103i2e30b7dj175456f706aa3d40@mail.gmail.com>
References: <alpine.DEB.2.00.1002111236270.6195@aragorn.flymine.org>
	<4B74647A.1040002@mansionfamily.plus.com>
	<dcc563d11002111355v55b93a4bwc68f56bb4460d632@mail.gmail.com>
	<ca24673e1002121103i2e30b7dj175456f706aa3d40@mail.gmail.com>

I've been full-on vocally anti-Dell ever since they started releasing 
PCs with the non-standard ATX power supply pinout; that was my final 
straw with their terrible quality decisions.  But after doing two tuning 
exercises with PERC6 controllers and getting quite good results this 
year, just a few weeks ago I begrudgingly added them to my "known good 
hardware" list as a viable candidate to suggest to people.  They finally 
took a good LSI card and didn't screw anything up in their version.

I am somehow relieved that sanity has returned to my view of the world 
now, with Dell right back onto the shit list again.  If they want a HCL 
and to warn people they're in an unsupported configuration when they 
violate it, which happens on some of their equipment, fine.  This move 
is just going to kill sales of their servers into the low-end of the 
market, which relied heavily on buying the base system from them and 
then dropping their own drives in rather than pay the full "enterprise 
drive" markup for non-critical systems.

I do not as a rule ever do business with a vendor who tries to lock me 
into being their sole supplier, particularly for consumable replacement 
parts--certainly a category hard drives fall into.  Probably the best 
place to complain and suggest others do the same at is 
http://www.ideastorm.com/ideaView?id=087700000000dwTAAQ

-- 
Greg Smith    2ndQuadrant   Baltimore, MD
PostgreSQL Training, Services and Support
greg@2ndQuadrant.com  www.2ndQuadrant.com




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