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From: Joshua D. Drake <[email protected]>
To: Joshua D. Drake <[email protected]>
Cc: Justin Clift <[email protected]>
Cc: Marc G. Fournier <[email protected]>
Cc: PostgreSQL www <[email protected]>
Subject: Re: mailing list offer
Date: Tue, 19 Oct 2004 10:52:56 -0700
Message-ID: <[email protected]> (raw)
In-Reply-To: <[email protected]>
References: <[email protected]>
	<[email protected]>
	<[email protected]>
	<[email protected]>

> 
> I figured I would put together a small dual opteron with an SATA array...
> 
> We are fond of mailman but will use anything the project desires.

Would mailman be sufficient? It seems to offer the most versatility. 
Besides it uses our preferred language (python) :)

>> The other initial main thought is... what kind of hours of support can 
>> we expect?  Like, if something fails at 1am, can we ring someone 
>> who'll be able to look into it in a decent timeframe and have the 
>> ability to get it resolved (within reason of course).
> 
> 
> I would provide my cell phone to appropriate responsible parties and 
> other on-call numbers when needed.

To be more clear on this. If there was a problem during business hours
you can always call the office. We are PST and a tech is always 
answering the phone (we don't have an answering service or anything).

For after hours stuff, I would provide an after hours call. Basically I 
would treat this just like I treat our managed services, which means you
get 24x7 support.

Sincerely,

Joshua D. Drake



> 
> Sincerely,
> 
> Joshua D. Drake
> 
> 
> 
>>
>> :)
>>
>> Regards and best wishes,
>>
>> Justin Clift
> 
> 
> 
> 


-- 
Command Prompt, Inc., home of PostgreSQL Replication, and plPHP.
Postgresql support, programming shared hosting and dedicated hosting.
+1-503-667-4564 - [email protected] - http://www.commandprompt.com
Mammoth PostgreSQL Replicator. Integrated Replication for PostgreSQL


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tel;work:503-667-4564
tel;fax:503-210-0334
note:Command Prompt, Inc. is the largest and oldest US based commercial PostgreSQL support provider. We  provide the only commercially viable integrated PostgreSQL replication solution, but also custom programming, and support. We authored  the book Practical PostgreSQL, the procedural language plPHP, and adding trigger capability to plPerl.
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