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Notice about EDB downloads 8+ messages / 4 participants [nested] [flat]
* Notice about EDB downloads @ 2021-11-04 17:00 Magnus Hagander <[email protected]> 0 siblings, 1 reply; 8+ messages in thread From: Magnus Hagander @ 2021-11-04 17:00 UTC (permalink / raw) To: PostgreSQL WWW <[email protected]> PFA a patch that adds a notice about the EDB downloads, clarifying that they are hosted separately from the rest of our infrastructure, and giving instructions for who to contact if there are issues with it. Prompted by the fact that we get a lot of bug reports and other error reports (some to the right and some to the wrong addresses for the rest of our website) when there are issues, that have to be passed on which both causes a bunch of manual work and a delay before the people who actually can fix something get it. < -- Magnus Hagander Me: https://www.hagander.net/ <http://www.hagander.net/; Work: https://www.redpill-linpro.com/ <http://www.redpill-linpro.com/; Attachments: [text/x-patch] edb_download_notice.patch (1.6K, 3-edb_download_notice.patch) download | inline diff: diff --git a/templates/pages/download/macosx.html b/templates/pages/download/macosx.html index e5bbbb85..5ea5ee81 100644 --- a/templates/pages/download/macosx.html +++ b/templates/pages/download/macosx.html @@ -13,6 +13,12 @@ certified by EDB for all supported PostgreSQL versions. </p> +<p> + <strong>Note!</strong> This installer is hosted by EDB and not on the PostgreSQL community servers. + If you have issues with the website it's hosted on, please contact + <a href="mailto:[email protected]">[email protected]</a>. +</p> + <p> This installer includes the PostgreSQL server, pgAdmin; a graphical tool for managing and developing your databases, and StackBuilder; a package manager that can be used to download and install diff --git a/templates/pages/download/windows.html b/templates/pages/download/windows.html index ed9c8f16..634133d9 100644 --- a/templates/pages/download/windows.html +++ b/templates/pages/download/windows.html @@ -11,6 +11,12 @@ certified by EDB for all supported PostgreSQL versions. </p> +<p> + <strong>Note!</strong> This installer is hosted by EDB and not on the PostgreSQL community servers. + If you have issues with the website it's hosted on, please contact + <a href="mailto:[email protected]">[email protected]</a>. +</p> + <p>This installer includes the PostgreSQL server, pgAdmin; a graphical tool for managing and developing your databases, and StackBuilder; a package manager that can be used to download and install additional PostgreSQL tools and drivers. Stackbuilder includes management, ^ permalink raw reply [nested|flat] 8+ messages in thread
* Re: Notice about EDB downloads @ 2021-11-04 19:54 Daniel Gustafsson <[email protected]> parent: Magnus Hagander <[email protected]> 0 siblings, 1 reply; 8+ messages in thread From: Daniel Gustafsson @ 2021-11-04 19:54 UTC (permalink / raw) To: Magnus Hagander <[email protected]>; +Cc: PostgreSQL WWW <[email protected]> > On 4 Nov 2021, at 18:00, Magnus Hagander <[email protected]> wrote: > PFA a patch that adds a notice about the EDB downloads, clarifying that they are hosted separately from the rest of our infrastructure, and giving instructions for who to contact if there are issues with it. > > Prompted by the fact that we get a lot of bug reports and other error reports (some to the right and some to the wrong addresses for the rest of our website) when there are issues, that have to be passed on which both causes a bunch of manual work and a delay before the people who actually can fix something get it. That seems generally fine, I'm not convinced it will help with all the reports but it's about all we can do. While in there, could you also add the 14 release to the version tables on those pages? The 14 installer is available for download but the page make it seem like it's only 9.6-13 which isn't a good look. -- Daniel Gustafsson https://vmware.com/ ^ permalink raw reply [nested|flat] 8+ messages in thread
* Re: Notice about EDB downloads @ 2021-11-04 21:24 Magnus Hagander <[email protected]> parent: Daniel Gustafsson <[email protected]> 0 siblings, 1 reply; 8+ messages in thread From: Magnus Hagander @ 2021-11-04 21:24 UTC (permalink / raw) To: Daniel Gustafsson <[email protected]>; +Cc: PostgreSQL WWW <[email protected]> On Thu, Nov 4, 2021 at 8:54 PM Daniel Gustafsson <[email protected]> wrote: > > On 4 Nov 2021, at 18:00, Magnus Hagander <[email protected]> wrote: > > > PFA a patch that adds a notice about the EDB downloads, clarifying that > they are hosted separately from the rest of our infrastructure, and giving > instructions for who to contact if there are issues with it. > > > > Prompted by the fact that we get a lot of bug reports and other error > reports (some to the right and some to the wrong addresses for the rest of > our website) when there are issues, that have to be passed on which both > causes a bunch of manual work and a delay before the people who actually > can fix something get it. > > That seems generally fine, I'm not convinced it will help with all the > reports > but it's about all we can do. > Oh I doubt it will help with all of them. But maybe with some. And it does provide some info to the users. While in there, could you also add the 14 release to the version tables on > those pages? The 14 installer is available for download but the page make > it > seem like it's only 9.6-13 which isn't a good look. > We normally wait for the people who run that end to provide a patch for that -- but that usually leaves us in just this situation, with things not properly up to date Perhaps we should see if EDB can provide a metadata file somewhere on the site that we could scrape down regularly (say, daily) and have it automated? -- Magnus Hagander Me: https://www.hagander.net/ <http://www.hagander.net/; Work: https://www.redpill-linpro.com/ <http://www.redpill-linpro.com/; ^ permalink raw reply [nested|flat] 8+ messages in thread
* Re: Notice about EDB downloads @ 2021-11-05 09:28 Daniel Gustafsson <[email protected]> parent: Magnus Hagander <[email protected]> 0 siblings, 1 reply; 8+ messages in thread From: Daniel Gustafsson @ 2021-11-05 09:28 UTC (permalink / raw) To: Magnus Hagander <[email protected]>; +Cc: PostgreSQL WWW <[email protected]> > On 4 Nov 2021, at 22:24, Magnus Hagander <[email protected]> wrote: > On Thu, Nov 4, 2021 at 8:54 PM Daniel Gustafsson <[email protected] <mailto:[email protected]>> wrote: > While in there, could you also add the 14 release to the version tables on > those pages? The 14 installer is available for download but the page make it > seem like it's only 9.6-13 which isn't a good look. > > We normally wait for the people who run that end to provide a patch for that -- but that usually leaves us in just this situation, with things not properly up to date > > Perhaps we should see if EDB can provide a metadata file somewhere on the site that we could scrape down regularly (say, daily) and have it automated? Since we regularly find ourselves with out of date information here we clearly need to do something, right now we make it seem like 14 isn't available for download a month out from the release. Another option is to just remove the table alltogether and leave the platform support information to the EDB landing page? Since we don't offer direct downloads via deeplinks, separating the platform support info and the actual download is a bit strange anyways. -- Daniel Gustafsson https://vmware.com/ ^ permalink raw reply [nested|flat] 8+ messages in thread
* Re: Notice about EDB downloads @ 2021-11-05 14:12 Bruce Momjian <[email protected]> parent: Daniel Gustafsson <[email protected]> 0 siblings, 1 reply; 8+ messages in thread From: Bruce Momjian @ 2021-11-05 14:12 UTC (permalink / raw) To: Daniel Gustafsson <[email protected]>; +Cc: Magnus Hagander <[email protected]>; PostgreSQL WWW <[email protected]> On Fri, Nov 5, 2021 at 10:28:33AM +0100, Daniel Gustafsson wrote: > > On 4 Nov 2021, at 22:24, Magnus Hagander <[email protected]> wrote: > > On Thu, Nov 4, 2021 at 8:54 PM Daniel Gustafsson <[email protected] <mailto:[email protected]>> wrote: > > > While in there, could you also add the 14 release to the version tables on > > those pages? The 14 installer is available for download but the page make it > > seem like it's only 9.6-13 which isn't a good look. > > > > We normally wait for the people who run that end to provide a patch for that -- but that usually leaves us in just this situation, with things not properly up to date > > > > Perhaps we should see if EDB can provide a metadata file somewhere on the site that we could scrape down regularly (say, daily) and have it automated? > > Since we regularly find ourselves with out of date information here we clearly > need to do something, right now we make it seem like 14 isn't available for > download a month out from the release. > > Another option is to just remove the table alltogether and leave the platform > support information to the EDB landing page? Since we don't offer direct > downloads via deeplinks, separating the platform support info and the actual > download is a bit strange anyways. Do we have that kind of chart for any other platform downloads? What value is the chart providing, considering it looks very similar to the EDB download page. Seems the chart is just a maintenance burden with little value and should be removed, as suggested above. -- Bruce Momjian <[email protected]> https://momjian.us EDB https://enterprisedb.com If only the physical world exists, free will is an illusion. ^ permalink raw reply [nested|flat] 8+ messages in thread
* Re: Notice about EDB downloads @ 2021-11-05 15:16 Daniel Gustafsson <[email protected]> parent: Bruce Momjian <[email protected]> 0 siblings, 2 replies; 8+ messages in thread From: Daniel Gustafsson @ 2021-11-05 15:16 UTC (permalink / raw) To: Bruce Momjian <[email protected]>; +Cc: Magnus Hagander <[email protected]>; PostgreSQL WWW <[email protected]> > On 5 Nov 2021, at 15:12, Bruce Momjian <[email protected]> wrote: > > On Fri, Nov 5, 2021 at 10:28:33AM +0100, Daniel Gustafsson wrote: >>> On 4 Nov 2021, at 22:24, Magnus Hagander <[email protected]> wrote: >>> On Thu, Nov 4, 2021 at 8:54 PM Daniel Gustafsson <[email protected] <mailto:[email protected]>> wrote: >> >>> While in there, could you also add the 14 release to the version tables on >>> those pages? The 14 installer is available for download but the page make it >>> seem like it's only 9.6-13 which isn't a good look. >>> >>> We normally wait for the people who run that end to provide a patch for that -- but that usually leaves us in just this situation, with things not properly up to date >>> >>> Perhaps we should see if EDB can provide a metadata file somewhere on the site that we could scrape down regularly (say, daily) and have it automated? >> >> Since we regularly find ourselves with out of date information here we clearly >> need to do something, right now we make it seem like 14 isn't available for >> download a month out from the release. >> >> Another option is to just remove the table alltogether and leave the platform >> support information to the EDB landing page? Since we don't offer direct >> downloads via deeplinks, separating the platform support info and the actual >> download is a bit strange anyways. > > Do we have that kind of chart for any other platform downloads? What > value is the chart providing, considering it looks very similar to the > EDB download page. Seems the chart is just a maintenance burden with > little value and should be removed, as suggested above. I thint it formalizes the supported OS per release in a way which the EDB page doesn't, but I don't think it's necessarily the best place to present this information as anyone interested would have to flip flop back and forth between the pages while downloading. Removing it might be the best course of action. -- Daniel Gustafsson https://vmware.com/ ^ permalink raw reply [nested|flat] 8+ messages in thread
* Re: Notice about EDB downloads @ 2021-11-05 15:22 Dave Page <[email protected]> parent: Daniel Gustafsson <[email protected]> 1 sibling, 0 replies; 8+ messages in thread From: Dave Page @ 2021-11-05 15:22 UTC (permalink / raw) To: Daniel Gustafsson <[email protected]>; +Cc: Bruce Momjian <[email protected]>; Magnus Hagander <[email protected]>; PostgreSQL WWW <[email protected]> On Fri, Nov 5, 2021 at 3:16 PM Daniel Gustafsson <[email protected]> wrote: > > On 5 Nov 2021, at 15:12, Bruce Momjian <[email protected]> wrote: > > > > On Fri, Nov 5, 2021 at 10:28:33AM +0100, Daniel Gustafsson wrote: > >>> On 4 Nov 2021, at 22:24, Magnus Hagander <[email protected]> wrote: > >>> On Thu, Nov 4, 2021 at 8:54 PM Daniel Gustafsson <[email protected] > <mailto:[email protected]>> wrote: > >> > >>> While in there, could you also add the 14 release to the version > tables on > >>> those pages? The 14 installer is available for download but the page > make it > >>> seem like it's only 9.6-13 which isn't a good look. > >>> > >>> We normally wait for the people who run that end to provide a patch > for that -- but that usually leaves us in just this situation, with things > not properly up to date > >>> > >>> Perhaps we should see if EDB can provide a metadata file somewhere on > the site that we could scrape down regularly (say, daily) and have it > automated? > >> > >> Since we regularly find ourselves with out of date information here we > clearly > >> need to do something, right now we make it seem like 14 isn't available > for > >> download a month out from the release. > >> > >> Another option is to just remove the table alltogether and leave the > platform > >> support information to the EDB landing page? Since we don't offer > direct > >> downloads via deeplinks, separating the platform support info and the > actual > >> download is a bit strange anyways. > > > > Do we have that kind of chart for any other platform downloads? What > > value is the chart providing, considering it looks very similar to the > > EDB download page. Seems the chart is just a maintenance burden with > > little value and should be removed, as suggested above. > > I thint it formalizes the supported OS per release in a way which the EDB > page > doesn't, but I don't think it's necessarily the best place to present this > information as anyone interested would have to flip flop back and forth > between > the pages while downloading. Removing it might be the best course of > action. > I don't necessarily disagree with that, but I will point out that the platform support page on the EDB website lists what EDB will support under contract, which is not necessarily the same as the platform compatibility list for the PostgreSQL installers (e.g. we'd fix a bug on them specific to Windows desktop editions, but that's not necessarily something EDB would support under contract). -- Dave Page Blog: https://pgsnake.blogspot.com Twitter: @pgsnake EDB: https://www.enterprisedb.com ^ permalink raw reply [nested|flat] 8+ messages in thread
* Re: Notice about EDB downloads @ 2021-11-05 15:32 Bruce Momjian <[email protected]> parent: Daniel Gustafsson <[email protected]> 1 sibling, 0 replies; 8+ messages in thread From: Bruce Momjian @ 2021-11-05 15:32 UTC (permalink / raw) To: Daniel Gustafsson <[email protected]>; +Cc: Magnus Hagander <[email protected]>; PostgreSQL WWW <[email protected]> On Fri, Nov 5, 2021 at 04:16:06PM +0100, Daniel Gustafsson wrote: > > On 5 Nov 2021, at 15:12, Bruce Momjian <[email protected]> wrote: > > Do we have that kind of chart for any other platform downloads? What > > value is the chart providing, considering it looks very similar to the > > EDB download page. Seems the chart is just a maintenance burden with > > little value and should be removed, as suggested above. > > I thint it formalizes the supported OS per release in a way which the EDB page > doesn't, but I don't think it's necessarily the best place to present this > information as anyone interested would have to flip flop back and forth between > the pages while downloading. Removing it might be the best course of action. Can we move some of that detail to the EDB page so we don't need to maintain our own release list? Also, since it looks like 32-bit is only supported for PG 9.6 and 10, can we just mention that on our site and then we don't have to change anything for new releases. (We would need updates when we end-of-live a release.) -- Bruce Momjian <[email protected]> https://momjian.us EDB https://enterprisedb.com If only the physical world exists, free will is an illusion. ^ permalink raw reply [nested|flat] 8+ messages in thread
end of thread, other threads:[~2021-11-05 15:32 UTC | newest] Thread overview: 8+ messages (download: mbox mbox.gz follow: Atom feed) -- links below jump to the message on this page -- 2021-11-04 17:00 Notice about EDB downloads Magnus Hagander <[email protected]> 2021-11-04 19:54 ` Daniel Gustafsson <[email protected]> 2021-11-04 21:24 ` Magnus Hagander <[email protected]> 2021-11-05 09:28 ` Daniel Gustafsson <[email protected]> 2021-11-05 14:12 ` Bruce Momjian <[email protected]> 2021-11-05 15:16 ` Daniel Gustafsson <[email protected]> 2021-11-05 15:22 ` Dave Page <[email protected]> 2021-11-05 15:32 ` Bruce Momjian <[email protected]>
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